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Locked out of android HTC Hero phone |
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#1 |
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Guest
Join Date: Jan 2008
Posts: 47
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Locked out of android HTC Hero phone
Help!
I don't know if anyone has come across this and managed to solve it without hard wiping the phone. Someone borrowed my phone earlier and didn't realise that the pattern I have to enter when unlocking my phone, would actually lock me out if entered that many times incorrectly. Therefore when I got the phone back it asked me to enter my gmail address and password - which I've never had before. I can only assume if I had to enter one, I used a randomly allocated one when I set it up - which I stand no chance of remembering. So, I am now completely locked out of the phone. People can call me and I can see via a notification that I have a text/email/voicemail, but I can't access them. If anyone knows how to fix this, I'd be grateful for any pointers, because I am seriously stuck. Help! Thanks. xxx |
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#2 |
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Forum Member
Join Date: Aug 2003
Location: Heart of England.
Posts: 8,633
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1. With the phone turned off, press and hold the HOME, END CALL/POWER, and BACK buttons. The reset process will start after a few seconds.
2. Wait for the phone to finish the reset process and then press MENU WARNING - you may lose data stored on your phone |
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#3 |
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Guest
Join Date: Jan 2008
Posts: 47
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Quote:
1. With the phone turned off, press and hold the HOME, END CALL/POWER, and BACK buttons. The reset process will start after a few seconds.
2. Wait for the phone to finish the reset process and then press MENU WARNING - you may lose data stored on your phone Therefore I either need another option or I need to be able to back up what is on my locked phone without it being unlocked! |
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#4 |
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Guest
Join Date: May 2005
Posts: 757
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no choice i'm afraid!
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