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Pros and cons of 3 |
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#1 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Pros and cons of 3
I have become increasingly disillusioned with O2 and am considering more and more seriously a move from o2 sim only to 3 sim only and I'm wondering what some of the pros and cons are (in people's experience) with such a move.
The obvious pro is the price saving (£15 down to £10) of my mins, texts and internet package vs. the possible risk of coverage issues when travelling. I am also aware 3 don't charge extra for tethering the data connection, which is a pretty big plus (although there are ways of doing this with other networks ![]() )I was wondering if there are any (maybe more subtle) differences or quirks I should be aware of, such as hidden charges and such I should be aware of. |
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#2 |
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Guest
Join Date: Sep 2008
Posts: 6,966
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Quote:
I have become increasingly disillusioned with O2 and am considering more and more seriously a move from o2 sim only to 3 sim only and I'm wondering what some of the pros and cons are (in people's experience) with such a move.
The obvious pro is the price saving (£15 down to £10) of my mins, texts and internet package vs. the possible risk of coverage issues when travelling. I am also aware 3 don't charge extra for tethering the data connection, which is a pretty big plus (although there are ways of doing this with other networks ![]() )I was wondering if there are any (maybe more subtle) differences or quirks I should be aware of, such as hidden charges and such I should be aware of. I want to upgrade but not sure which phone to go for. |
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#3 |
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Forum Member
Join Date: Nov 2008
Location: London
Posts: 2,211
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Only thing I can come up with are Indian call centers, at least when I was with them back untill May '09. And you have to pay for voice mail if I remember rightly.
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#4 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
Only thing I can come up with are Indian call centers, at least when I was with them back untill May '09. And you have to pay for voice mail if I remember rightly.
Me: "I want to check how much internet I have left" CC: "No problem Mr. Myname, just let me check that for you" (5 minutes on hold) CC: "You have 500mb of internet per month Mr. Myname" (pronouncing it wrong... or calling me Mrs - which happens often!) Me: "Yes I know, but I want to know how much I have used" CC: "Sure Mr. Myname, just let me check that for you" (5 mins on hold) CC: "Send a blank text to 21202 to get your balance" Me: "Yes I know, but it doesn't give me my internet usage" (2 minutes on hold) CC: "That should work My Myname" Me: "Yes I know, but it doesn't give me my internet usage" (3 minutes on hold) CC: "Oh dear, I'm very sorry to hear that Mr. Myname. There must be some system problem, let me transfer you to one of my collegues (5 minute wait) UK CC: "This is Linda at O2, how can I help" Me: "Hello there, I want to know how much internet I have used this month" UK CC: "No problem, let me just get that checked out for you" (1 minute wait) UK CC: "Okay you have only used 97mb, so you have more than 400mb remaining." Me: "Thank you" 20 minutes later, I get the answer to the question I wanted - talk about blood out of a stone! On the voicemail, can it not come out of you minutes allowance? |
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#5 |
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Forum Member
Join Date: Dec 2002
Location: Hitchin
Posts: 922
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Quote:
I have become increasingly disillusioned with O2 and am considering more and more seriously a move from o2 sim only to 3 sim only and I'm wondering what some of the pros and cons are (in people's experience) with such a move.
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#6 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
you thinking sim only or long term contract?
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#7 |
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Forum Member
Join Date: Dec 2002
Location: Hitchin
Posts: 922
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why not try them with a pay as you go sim or a 30 day sim? then you could switch to another network after that time if 3 did not work out.
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#8 |
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Forum Member
Join Date: Mar 2007
Location: Preston, Lancashire
Posts: 7,255
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You'd have been better logging into my O2 on the website to check your data usage
![]() As the others have said best thing is probably to give them a try either with a pay as you go sim card or a sim only. Can always move back if things don't work out |
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#9 |
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Forum Member
Join Date: Aug 2010
Posts: 3,282
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Voicemail on 3 is FREE.
Been with 3 for many years now, a very happy customer. |
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#10 |
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Forum Member
Join Date: Jan 2008
Location: Cheshire
Posts: 4,398
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I had a 30day sim with them then switched to a full on contract. I find them good so long as you don't have to contact them for anything
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#11 |
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Forum Member
Join Date: Mar 2007
Posts: 5,444
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Quote:
Unfortunately I have been getting that with O2 of late as well - seems to be something of a lottery where you get through to.
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#12 |
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Forum Member
Join Date: Oct 2007
Posts: 1,818
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My wife toojk delivery of a new iPhone 4 yesterday with a Three contract sim. Although the Three online map, and a guy in one of their shops confirming it, that there should be really good coverage where we live, the best she can get is 2 bars.
It might be going back and she'll take an upgrade from O2 instead which we know has good reception where we are. It's things like this that put you off a network for ever. |
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#13 |
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Forum Member
Join Date: Aug 2008
Posts: 224
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Nothing wrong with 3 I have been with them on and off for over 5 years from the days when they used to trade in Superdrug. I have never had any problem with Indian call centres the only grumble I have got if you can call it that is if you want to leave 3 they are very persistent and wont take no for an answer, but its worth listening to whats on offer cos they dont have come up with some cracking deals to keep you on there books!
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#14 |
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Forum Member
Join Date: Apr 2003
Location: UK
Posts: 790
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If l am not mistaken even if you only have 1 bar on a 3G signal, that is not going to stop you making/receiving calls with any drop in call quality.
Certainly has been my experience. |
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#15 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
O2 call centres are all in the UK.
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#16 |
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Forum Member
Join Date: Aug 2008
Posts: 224
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Quote:
If l am not mistaken even if you only have 1 bar on a 3G signal, that is not going to stop you making/receiving calls with any drop in call quality.
Certainly has been my experience. |
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#17 |
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Forum Member
Join Date: Nov 2008
Location: London
Posts: 2,211
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I had a look, and it seems o2 ARE English call centres.
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#18 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
I had a look, and it seems o2 ARE English call centres.
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#19 |
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Forum Member
Join Date: Aug 2004
Location: Oxford (formally Newcastle)
Posts: 1,813
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Quote:
I have become increasingly disillusioned with O2 and am considering more and more seriously a move from o2 sim only to 3 sim only and I'm wondering what some of the pros and cons are (in people's experience) with such a move.
Waiting delivery of IP4 on the 'one plan'. In the meantime they have knocked a fiver off per month and added 2Gb of data which can be tethered (and it does!) Checking usage is a breeze. Once you've got your account and logged on you can view your current usage for everything. Add extras as necessary. If you do use something which is not in your plan you get a text advising how much you've spent. The service I have had has been good. Even when I lost a phone whilst abroad. I cancelled both phone and sim and on returning to the UK another was dispatched and up and running within 48 hours. Yes, the call centres are abroad, but aren't a lot of others too these days! In my opinion go for it. AFAIK they will even let you try their system for 14 days and if you haven't abused it and are not happy they will give you a full refund minus any calls, data etc. |
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#20 |
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Forum Member
Join Date: Mar 2007
Posts: 6,737
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Quote:
I had a look, and it seems o2 ARE English call centres.
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#21 |
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Forum Member
Join Date: Jul 2004
Location: Mars
Posts: 10,688
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Quote:
I had a look, and it seems o2 ARE English call centres.
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#22 |
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Forum Member
Join Date: Jan 2008
Location: Cheshire
Posts: 4,398
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Quote:
Strange that, they have a massive call centre in Glasgow
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#23 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
Strange that, they have a massive call centre in Glasgow
![]() He is supposed to be very good you know!
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#24 |
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Forum Member
Join Date: Jul 2004
Location: Mars
Posts: 10,688
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Quote:
Have you not heard of that English tennis player Andy Murray?
He is supposed to be very good you know! ![]()
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#25 |
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Guest
Join Date: Sep 2008
Posts: 6,966
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I called them and they said £30 a month for the 3GS which is too much for me.
They have instead, put me on a 'flexible' plan, £5.32 a month with my existing phone, 600 texts, 75mins, 2GB internet, 3000 3 to 3 minutes. They told me I can upgrade at any point during this contract. It's a new 12 month contract from today. I thought it was pretty good. Does that mean I pay no early termination fees then when I do decide to upgrade? |
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