I am a bit confused, I have a faulty iPhone where it will no longer switch to Wifi from 3G.
Have gone through all the fault finding; resetting network settings, system restore, etc. Fault exists on two independent Wifi networks that have been okay up to now and all other devices connect fine.
It sees the network and has a tick next to it in wifi settings but the 3G symbol never changes to the Wifi waves.
I have iPhone insurance from O2 but online claim form seems to biased towards lost, stolen or damaged rather than an out of warranty fault.
Do I just take it into an O2 store stating I have insurance. What is the excess for 3GS, website says 'From £50'.
Have gone through all the fault finding; resetting network settings, system restore, etc. Fault exists on two independent Wifi networks that have been okay up to now and all other devices connect fine.
It sees the network and has a tick next to it in wifi settings but the 3G symbol never changes to the Wifi waves.
I have iPhone insurance from O2 but online claim form seems to biased towards lost, stolen or damaged rather than an out of warranty fault.
Do I just take it into an O2 store stating I have insurance. What is the excess for 3GS, website says 'From £50'.