I want to get a desire hd from t-mobile. I can't use 3rd party cash back. The one I am thinking about is the £30pm + £90 for the handset.

Is it realistic to be able to go to a t-mobile store and get a better deal? preferably the handset being cheaper?

Does it have to be T-Mobile?

yep it does

In that case, the only thing left to do is to go into a store and see if you can lean on them for a deal.

Your best option is to give T-Mobile telesales a call. They have on more then one occasion been very happy to do a deal. Its well worth trying.

well I rang t-mobile, managed to get the handset free on the £30pm contract when its £90 normally. However when I gave the details, the system is supposed to come back with security questions, it didn't so they couldn't carry on with the transaction

The nice lady said my options are to go to a store, where I won't be able get a better deal than their standard options or to go with a desire instead...