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Guarantee
nanscober
02-03-2011
Please could anyone tell me how long the guarantee on a new Humax foxsat is?
Would it be 1 year or 2 years?
Many thanks
Brian.
grahamlthompson
02-03-2011
Originally Posted by nanscober:
“Please could anyone tell me how long the guarantee on a new Humax foxsat is?
Would it be 1 year or 2 years?
Many thanks
Brian.”


Depends where you buy it from. If you buy from J Lewis you likely get 5yrs. Richer Sounds offers a 5yr warranty at a modest extra cost, you get your money back after 5yrs if you don't claim on it and remember to ask for the money.
nanscober
02-03-2011
Originally Posted by grahamlthompson:
“Depends where you buy it from. If you buy from J Lewis you likely get 5yrs. Richer Sounds offers a 5yr warranty at a modest extra cost, you get your money back after 5yrs if you don't claim on it and remember to ask for the money.”

Thanks for reply, I realy needed the standard manufacturers waranty, as new ones listed on ebay show some as 1 year and some as 2 year.
I have searched this forum, and also Humax website, and can not find the manufacturers waranty period.
Nigel Goodwin
02-03-2011
Originally Posted by nanscober:
“Thanks for reply, I realy needed the standard manufacturers waranty, as new ones listed on ebay show some as 1 year and some as 2 year.
I have searched this forum, and also Humax website, and can not find the manufacturers waranty period.”

The warranty is 'as you buy it', it can be either 1 year or 2, different offers have different warranties.
WillowMan
03-03-2011
I have just purchased the 1TB foxsat hdr direct from Humax and the warranty is 2 years (1 year for a grade A reconditioned unit).
Carriage was £6 for next day delivery by Interlink who sent me a text with the hour within which they delivered. I thought that was pretty good. Better than the usual sometime between 8 and 5.
John Lewis offer 2yrs guarantee on the 320GB and 500GB models.
nanscober
03-03-2011
Originally Posted by Nigel Goodwin:
“The warranty is 'as you buy it', it can be either 1 year or 2, different offers have different warranties.”

Thanks for replies everyone,that explains, trouble is not all people selling state what the period is
Nigel you are everywhere on these forums, good of you to give so much of your own time, as well as other people of course.
Last edited by nanscober : 03-03-2011 at 07:55
nanscober
03-03-2011
Originally Posted by WillowMan:
“I have just purchased the 1TB foxsat hdr direct from Humax and the warranty is 2 years (1 year for a grade A reconditioned unit).
Carriage was £6 for next day delivery by Interlink who sent me a text with the hour within which they delivered. I thought that was pretty good. Better than the usual sometime between 8 and 5.
John Lewis offer 2yrs guarantee on the 320GB and 500GB models.”

Thanks, I will be buying from Humax, just received email reply from Humax below.


RE: Guarantee
...
From:
[Humax Support] Colin <colin@humax-digital.co.uk>
To: BRIAN TAYLOR <*************r@btinternet.com>

Dear Brian,
Purchased brand new is a 2 year warranty.
Regards Colin Wilson,
Humax Customer Support
Tel: 0844 669 8800
Fax: 0203 014 5353
Website: http://www.humaxdigital.co.uk
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