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A great start to life with 3... not! |
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#1 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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A great start to life with 3... not!
Okay, so I took the plunge and ordered the 'Sim 100' sim only tarriff with three, with gives you 100 mins, 3,000 texts and 1GB of internet.
The sim arrived today, so I started using it and very quickly found my internet usage was being charged for. Within a couple of minutes I had totalled up £1.42 in charges - at this rate I would be bankrupt by the end of the month! I quickly turned the internet off and called 3. The kind gentleman at 3 spent roughly 10 minutes telling me my tariff didn't come with internet and I was mistaken in thinking it did. He told me I had selected the 'sim 10' tariff which just had minutes and texts (I have never heard of this). I referred him to my confirmation email which states I have Sim 100. After a LOT of waiting and being put on hold, he eventually agreed the internet would be added and I should avoid using the internet for a while until it went onto my account. I asked about the £1.42 I had been charged and he said that he would double my allowance to 2GB a month to compensate me (rather than refund the amount to my account!) Seems like a good deal to me... if it works. It's like getting blood out of a stone though to get things sorted though... I am already wondering if I have made the right decision! Suffice to say, I will be holding off giving them my PAC code for a few days, to see how things pan out! |
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#2 |
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Guest
Join Date: Sep 2008
Posts: 6,966
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Deleted, sorry my fault!
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#3 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
Deleted, sorry my fault!
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#4 |
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Guest
Join Date: Sep 2008
Posts: 6,966
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Quote:
I hope that wasn't a revenge attack for my 'deleted' post the other day! lol.
![]() I'm sorry |
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#5 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
No I misread it and had a go at you...
![]() I'm sorry The 2GB internet has now come on my account now though, so I have forgiven them for the time-being! |
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#6 |
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Forum Member
Join Date: Sep 2005
Location: birmingham
Posts: 296
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Quote:
How did you misread it? Did you think I was 3-bashing!? I was a little bit.
The 2GB internet has now come on my account now though, so I have forgiven them for the time-being! but i did get it when it still had 3000 three to three calls to |
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#7 |
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Forum Member
Join Date: Sep 2007
Location: Manchester
Posts: 1,225
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Quote:
my sim 100 deal come with 2gb standard, its classed as a bolt on, ive even phoned and asked 4 times saying it only states 1gb on the website, but this is the second month and its still got 2gb
but i did get it when it still had 3000 three to three calls to I have just realised I have 2000 3to3 minutes included in my package, but it isn't advertised on the net! How bizarre that they are giving better details then they are advertising! |
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#8 |
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Forum Member
Join Date: Sep 2005
Location: birmingham
Posts: 296
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yeah sorry it is 2000 3 to 3 and 3000 text messages
all my family are on 3, i use less than 100 cross network minutes a month, but can use up to 1000 3 to 3 so its well handy for me
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so its well handy for me