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Orange Anniversary Award |
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#1 |
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Forum Member
Join Date: Aug 2006
Posts: 146
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Orange Anniversary Award
Ok, so I may be being incredibly thick.... but I have just checked my monthly orange bill which is a tenner cheaper than usual due to an 'Anniversary Award' discount. I've searched the orange website but can't find any reference to it. I do recall getting a text a few weeks back asking me to reply 'yes' to something for a prize/cashback/something along those lines, which I checked was genuine and then replied to. It COULD be that though I also recall getting some sort of failure messaeg just after I'd sent me reply text off and never bothered doing it again!
Does anyone know what this is? I'm assuming that it's a once off but am hoping, rather optimistically that it may be a new 'feature' of my bill! |
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#2 |
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Orange Support
Join Date: Jan 2011
Posts: 41
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Hi Fritz
The text you received sounds genuine, as we often contact customers on the anniversary of them joining us, to offer something to say thanks for being with Orange. At one point, a £10.00 credit was being offered. If you contact our Customer Service Helpdesk, on 150 from your Pay Monthly Orange phone or 07973 100150 from a fixed line, they will be able to confirm if the discount you received is due to this offer. I hope this helps. Darren from Orange Helpers Twitter: http://twitter.com/orangehelpers Facebook: http://www.facebook.com/OrangeUK |
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#3 |
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Forum Member
Join Date: Aug 2006
Posts: 146
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ah! thanks - that explains it! did think about calling but it always takes so long.....
That'll be exactly what it is Many thanks!! |
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#4 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Posts: 1,971
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I've been with orange for almost 5 years, paying over 40 quid a month and never had anything like that from them.
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#5 |
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Forum Member
Join Date: Aug 2006
Posts: 146
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Quote:
I've been with orange for almost 5 years, paying over 40 quid a month and never had anything like that from them.
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