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Old 09-03-2011, 13:09
GoldenGoddess
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Join Date: Oct 2010
Posts: 791

Hi. Have had a contract with t-mob for initially 18 months. When I rang to discontinue (after my contract ended) they said to stay with them I can continue to have the same plan for £20 instead of £25 for a year then it will go back to the usual price. I said ok this this although I havent seen a difference in my bill. They said I could cancel this at any time.

Does this mean Im still not in a contract and I could for example call up today and cancel the contact (7 months later) or by agreeing to this £20 a month to stay on I have signed on to another contract.

Also if all is well and I was to be allowed to cancel my contract would I be able to have the exact same usage I have now for 18 months or will it be 24 months seeing as its the same deal. I need a different phone my phones had it but I cant afford to just pay out for one right now but I dont want to be in a 24 month contract.

Thanks for any replies.
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Old 09-03-2011, 14:42
Appleseed
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Join Date: Sep 2006
Location: Norfolk
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You are free to cancel whenever you like. They have just reduced the price as a temp measure and are hoping you will stay.
If you want a new phone, why not call and ask what they can give you as a free upgrade with the same allowances as you get now? Also stress that you're wanting no more than an 18 month tie in.
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Old 09-03-2011, 14:55
scorpionatthepc
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Join Date: Sep 2005
Location: North West England
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Hi. Have had a contract with t-mob for initially 18 months. When I rang to discontinue (after my contract ended) they said to stay with them I can continue to have the same plan for £20 instead of £25 for a year then it will go back to the usual price. I said ok this this although I havent seen a difference in my bill. They said I could cancel this at any time.

Does this mean Im still not in a contract and I could for example call up today and cancel the contact (7 months later) or by agreeing to this £20 a month to stay on I have signed on to another contract.

Also if all is well and I was to be allowed to cancel my contract would I be able to have the exact same usage I have now for 18 months or will it be 24 months seeing as its the same deal. I need a different phone my phones had it but I cant afford to just pay out for one right now but I dont want to be in a 24 month contract.

Thanks for any replies.
Out of interest what deal did you get?
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Old 09-03-2011, 16:02
GoldenGoddess
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Join Date: Oct 2010
Posts: 791
Out of interest what deal did you get?
600 minutes unlimited texts and internet free t-mobile calls 18 month samsung galaxy s
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