• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • TV and Home Entertainment Technology
Sharp LC46LE811E LED TV Lockup problem
banger696
12-03-2011
Have owned the above TV since 7 Jan this year and we have a fault on
it. When you start flicking up and down the digital channels it gets
slower and slower then locks up with no response from remote or front
panel.

We had an Engineer from Sharpserv out and he changed the one and only
motherboard in the hope it would have the latest software to fix the
problem but after a couple of days it starts locking up again. Only
way to restore service is to switch off and on at wall socket.

Anyone else had anything similar with Sharp TVs, its not as if it's
that old?
Nigel Goodwin
12-03-2011
The latest firmware is 1.04, dated 19/07/2010 - there's no technical bulletins on that model.

It certainly sounds like a software problem, and hopefully an update will come along to cure it?.

In the meantime, if you're not happy, get the set exchanged for a different make/model.
banger696
12-03-2011
Thanks Nigel. The Engineer said the last software was 2010 so maybe no one has discovered the bug yet. We really like the colour of the 4 pixel display but if there is no sign of a software update will have to consider it. Will get on to SharpServ again.
banger696
13-03-2011
Nigel can I ask where you got the info about the software version for this model?
Nigel Goodwin
14-03-2011
Originally Posted by banger696:
“Nigel can I ask where you got the info about the software version for this model?”

From Sharps trade technical website.
banger696
14-03-2011
Originally Posted by Nigel Goodwin:
“From Sharps trade technical website.”

Got a link I have googled but nothing turns up. Rang SharpServ today and they have escalated to a Senior Engineer.
banger696
16-04-2011
Sharp have got back to me and they have found that all BBC broadcasts cause the set to crash, and have new software in testing so hopefully a cure is in sight.
in_focus
22-04-2011
Software update now available on their technical website, would imagine it will also be availble on the consumer website soon.
Will be interesting to see if it becomes available as an OTA update.
banger696
22-04-2011
Thanks for that info but I don't know where the technical site is. They are sending me a USB stick with the new software.
in_focus
22-04-2011
Technical site only available to Sharp dealers service departments.
banger696
23-04-2011
Found it or at least a Sharp.info site. Download was 30 mb and USB upgrade to V1.10 only took 5 mins and didn't have to retune. Let's hope this fixes the crash problem.
mg20i
28-05-2011
Google for the software Sharp LC-46LE811E software 1.10
less than five mins all done through Usb.
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map