U received this from one of my colleagues at the CPL this morning and thought I should pass it on.
11-03-2011Beaphar Cat Spot on Repels Fleas
Batch 92 Recall
On Wednesday, 8th March, 2011, we received a report that a Cat Spot on
product had been found to which Dog Spot on vials (white tubes with
white caps) had been attached.
We immediately initiated our Recall Procedure, which we have often
rehearsed, but never before needed to use. To date, no other packs have
been found.
Recall posters have been distributed to all the pet shops that
purchased the product from us, for them to alert customers who may have
already purchased product, and recall notices have been published in
the National Press.
Cat owners who have recently purchased this product should check it
before use. If your Cat Spot on product contains white tubes with green
caps, everything is OK and the product is safe to use. If you discover
it contains white tubes with white tops, please call or email us as
soon as possible. DO NOT USE THE PRODUCT. We will ask that you return
it to us for replacement or a full refund.
As a conscientious medicines' manufacturer, we have taken this
situation extremely seriously and taken all reasonable steps to rectify
it as quickly as possible. We sincerely apologise for the error, and
any inconvenience caused to our customers.
Should you have any further concerns about this issue, please don't
hesitate to contact us on 01440 715700 or by email to
info@uk.beaphar.com.
11-03-2011Beaphar Cat Spot on Repels Fleas
Batch 92 Recall
On Wednesday, 8th March, 2011, we received a report that a Cat Spot on
product had been found to which Dog Spot on vials (white tubes with
white caps) had been attached.
We immediately initiated our Recall Procedure, which we have often
rehearsed, but never before needed to use. To date, no other packs have
been found.
Recall posters have been distributed to all the pet shops that
purchased the product from us, for them to alert customers who may have
already purchased product, and recall notices have been published in
the National Press.
Cat owners who have recently purchased this product should check it
before use. If your Cat Spot on product contains white tubes with green
caps, everything is OK and the product is safe to use. If you discover
it contains white tubes with white tops, please call or email us as
soon as possible. DO NOT USE THE PRODUCT. We will ask that you return
it to us for replacement or a full refund.
As a conscientious medicines' manufacturer, we have taken this
situation extremely seriously and taken all reasonable steps to rectify
it as quickly as possible. We sincerely apologise for the error, and
any inconvenience caused to our customers.
Should you have any further concerns about this issue, please don't
hesitate to contact us on 01440 715700 or by email to
info@uk.beaphar.com.
