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iphone 4 camera lense wont open oranege wont take resonsabilty
superman775
15-03-2011
iphone 4 camera lense wont open oranege wont take resonsabilty . what should i do next
grumpyoldbat
15-03-2011
Originally Posted by superman775:
“iphone 4 camera lense wont open oranege wont take resonsabilty . what should i do next”

Have you got an Apple store near you? If you have, try taking it there. Alternatively, call Apple support.
superman775
15-03-2011
i will try to go tommrow i just hope apple sort it out for me and i dont want to be without the phone
psionic
15-03-2011
Originally Posted by superman775:
“i will try to go tommrow i just hope apple sort it out for me and i dont want to be without the phone”

They will swap it on the spot - make sure you've backed everything up first.
Aye Up
15-03-2011
Originally Posted by superman775:
“i will try to go tommrow i just hope apple sort it out for me and i dont want to be without the phone”

Originally Posted by psionic:
“They will swap it on the spot - make sure you've backed everything up first.”

I can slag them off as a brand as much as I like but even I admit there is one thing where Apple wins hands down and excels at is the customer service and after sales support. There isn't a company like it so far as I know of. Apple are brilliant with their genuis service, they should have you sorted in no time.
sahalouise
16-03-2011
Did you get it from orange or from carphone warehouse/phones 4 u?
Roush
16-03-2011
Out of interest what reason did Orange give for not fixing it? No iPhone 4 should be out of warranty yet as they can only be a maximum of 9 months old.
dangermouse1986
16-03-2011
As far as I was aware Apple insist on seeing any handsets which are older than seven days since purchase, hence why Orange referred you? Re: the camera issue, make sure you close down any open applications and restart, same thing happened to me and that fixed it? Worth a go if you've not already?
The Lord Lucan
17-03-2011
First two questions have you closed the Camera App using the Multitasking Bar (double click home screen, scroll to app and hold down till it wobbles/no entry sign. Click it) Then rebooted the phone by holding down the home bottom and power button until the Apple logo appears. (usually about ten seconds)

Secondly have you updated to the latest firmware using iTunes currently 4.3?
kyussmondo
17-03-2011
Try booking with the Genius Bar on the Apple website then you can just walk straight in at a specific time and they should just change the handset there on the spot.
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