• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Entertainment Services
  • Online Entertainment Services
Sky Player on Media Centre Windows 7
Chelseablue
15-03-2011
I've just had the hard drive replaced on my laptop & now can't get sky player (or MSN Video player) on WMC.Tried manually downloading updates with the following result from Media Centre update log:
11:48:52 - Testing internet connection.
11:49:06 - Connection established.
11:49:07 - Retrieving Directory.
11:49:08 - Processing Directory.
11:49:08 - Processing of Directory is complete.
11:49:08 - The SportsSchedule package is not available.
11:49:08 - The SportsV2 package is not available.
11:49:08 - The NetTV package is not available.
11:49:08 - Testing internet connection.
11:49:08 - Connection established.
11:49:09 - Retrieving MCESpotlight.
11:49:10 - Processing of MCESpotlight is complete.
11:49:10 - The MCESpotlight package is already up to date.
11:49:10 - Retrieving MCEClientUX.
11:49:10 - Processing MCEClientUX.
11:49:10 - Retrieving dSM-3.cab.
11:49:13 - Extracting StartResources.dll.
11:49:13 - Retrieving Logos-2.cab.
11:49:16 - Extracting LogoUK.png.
11:49:16 - Extracting SkyLogo.png.
11:49:16 - Retrieving SMTiles-2.cab.
11:49:19 - Extracting StartMenuMovies_SKY.png.
11:49:19 - Extracting StartMenuTV_SKY.png.
11:49:19 - Extracting StartMenu_ITV_Search.png.
11:49:19 - Extracting StartMenu_MSN_UK.png.
11:49:20 - Retrieving UpdateableMarkup-3.cab.
11:49:22 - Extracting Markup.dll.
11:49:22 - Processing of MCEClientUX is complete.
11:49:23 - Retrieving Broadband.
11:49:23 - Processing of Broadband is complete.
11:49:23 - The Broadband package is already up to date.
11:49:23 - Retrieving ClientUpdate.
11:49:24 - Processing of ClientUpdate is complete.
11:49:24 - The ClientUpdate package is already up to date.
11:49:26 - Update successful.
11:49:26 - Next update at 16/03/2011 08:13:53.

Eveything seems to indicate that Sky Player, MSN Video & ITN Search have been downloaded sucessfully, but the tiles don't show up.

Amy suggestions??
stuntmaster
16-03-2011
Originally Posted by Chelseablue:
“I've just had the hard drive replaced on my laptop & now can't get sky player (or MSN Video player) on WMC.Tried manually downloading updates with the following result from Media Centre update log:
11:48:52 - Testing internet connection.
11:49:06 - Connection established.
11:49:07 - Retrieving Directory.
11:49:08 - Processing Directory.
11:49:08 - Processing of Directory is complete.
11:49:08 - The SportsSchedule package is not available.
11:49:08 - The SportsV2 package is not available.
11:49:08 - The NetTV package is not available.
11:49:08 - Testing internet connection.
11:49:08 - Connection established.
11:49:09 - Retrieving MCESpotlight.
11:49:10 - Processing of MCESpotlight is complete.
11:49:10 - The MCESpotlight package is already up to date.
11:49:10 - Retrieving MCEClientUX.
11:49:10 - Processing MCEClientUX.
11:49:10 - Retrieving dSM-3.cab.
11:49:13 - Extracting StartResources.dll.
11:49:13 - Retrieving Logos-2.cab.
11:49:16 - Extracting LogoUK.png.
11:49:16 - Extracting SkyLogo.png.
11:49:16 - Retrieving SMTiles-2.cab.
11:49:19 - Extracting StartMenuMovies_SKY.png.
11:49:19 - Extracting StartMenuTV_SKY.png.
11:49:19 - Extracting StartMenu_ITV_Search.png.
11:49:19 - Extracting StartMenu_MSN_UK.png.
11:49:20 - Retrieving UpdateableMarkup-3.cab.
11:49:22 - Extracting Markup.dll.
11:49:22 - Processing of MCEClientUX is complete.
11:49:23 - Retrieving Broadband.
11:49:23 - Processing of Broadband is complete.
11:49:23 - The Broadband package is already up to date.
11:49:23 - Retrieving ClientUpdate.
11:49:24 - Processing of ClientUpdate is complete.
11:49:24 - The ClientUpdate package is already up to date.
11:49:26 - Update successful.
11:49:26 - Next update at 16/03/2011 08:13:53.

Eveything seems to indicate that Sky Player, MSN Video & ITN Search have been downloaded sucessfully, but the tiles don't show up.

Amy suggestions??”

tried reloading media center? or reboting pc?
Chelseablue
16-03-2011
Both.
No difference
Time_tells
24-03-2011
Have had this problem also, have tried everything but no joy.....

Reading around it seems as if it is a problem with Windows 7 64bit SP1 version, I know it works absolutely fine on my laptop which is Windows 7 32 bit.

When doing the download it says that it has downloaded and up to date, but then nothing appears
robcole2009
25-03-2011
Same problem here on win 7 64bit

Log Name: Media Center
Source: MCUpdate
Date: 25/03/2011 09:44:24
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Rob-PC
Description:
09:43:58 - Testing internet connection.
09:44:01 - Connection established.
09:44:02 - Retrieving Directory.
09:44:04 - Processing Directory.
09:44:04 - Processing of Directory is complete.
09:44:04 - The NetTV package is not available.
09:44:04 - The SportsSchedule package is not available.
09:44:04 - The SportsV2 package is not available.
09:44:04 - Testing internet connection.
09:44:04 - Connection established.
09:44:05 - Retrieving ClientUpdate.
09:44:06 - Processing of ClientUpdate is complete.
09:44:06 - The ClientUpdate package is already up to date.
09:44:06 - Retrieving MCESpotlight.
09:44:06 - Processing of MCESpotlight is complete.
09:44:06 - The MCESpotlight package is already up to date.
09:44:06 - Retrieving MCEClientUX.
09:44:07 - Processing MCEClientUX.
09:44:07 - Retrieving dSM.cab.
09:44:10 - Extracting StartResources.dll.
09:44:10 - Retrieving Logos-2.cab.
09:44:13 - Extracting LogoUK.png.
09:44:13 - Extracting SkyLogo.png.
09:44:13 - Retrieving SMTiles-2.cab.
09:44:16 - Extracting StartMenuMovies_SKY.png.
09:44:16 - Extracting StartMenuTV_SKY.png.
09:44:16 - Extracting StartMenu_ITV_Search.png.
09:44:16 - Extracting StartMenu_MSN_UK.png.
09:44:16 - Retrieving UpdateableMarkup-7.cab.
09:44:21 - Retrieving Broadband.
09:44:22 - Processing of Broadband is complete.
09:44:22 - The Broadband package is already up to date.
09:44:24 - Errors during the last update.
09:44:24 - Will retry at 26/03/2011 07:26:33.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MCUpdate" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-25T09:44:24.000000000Z" />
<EventRecordID>20</EventRecordID>
<Channel>Media Center</Channel>
<Computer>Rob-PC</Computer>
<Security />
</System>
<EventData>
<Data>09:43:58 - Testing internet connection.
09:44:01 - Connection established.
09:44:02 - Retrieving Directory.
09:44:04 - Processing Directory.
09:44:04 - Processing of Directory is complete.
09:44:04 - The NetTV package is not available.
09:44:04 - The SportsSchedule package is not available.
09:44:04 - The SportsV2 package is not available.
09:44:04 - Testing internet connection.
09:44:04 - Connection established.
09:44:05 - Retrieving ClientUpdate.
09:44:06 - Processing of ClientUpdate is complete.
09:44:06 - The ClientUpdate package is already up to date.
09:44:06 - Retrieving MCESpotlight.
09:44:06 - Processing of MCESpotlight is complete.
09:44:06 - The MCESpotlight package is already up to date.
09:44:06 - Retrieving MCEClientUX.
09:44:07 - Processing MCEClientUX.
09:44:07 - Retrieving dSM.cab.
09:44:10 - Extracting StartResources.dll.
09:44:10 - Retrieving Logos-2.cab.
09:44:13 - Extracting LogoUK.png.
09:44:13 - Extracting SkyLogo.png.
09:44:13 - Retrieving SMTiles-2.cab.
09:44:16 - Extracting StartMenuMovies_SKY.png.
09:44:16 - Extracting StartMenuTV_SKY.png.
09:44:16 - Extracting StartMenu_ITV_Search.png.
09:44:16 - Extracting StartMenu_MSN_UK.png.
09:44:16 - Retrieving UpdateableMarkup-7.cab.
09:44:21 - Retrieving Broadband.
09:44:22 - Processing of Broadband is complete.
09:44:22 - The Broadband package is already up to date.
09:44:24 - Errors during the last update.
09:44:24 - Will retry at 26/03/2011 07:26:33.

Always errors
FraserGJ
28-03-2011
I'm getting this on Windows 7 32-bit also. Installed SP1 today but issue is still there

The Sky Player live channels still show up if I go to tv guide (in the "On Demand" section) but nothing happens if I choose them.

This issue is really frustrating me now...
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map