Hi there, box is alive but no series link, does anyone know how to get this back?

Thanks in advance

try unplugging the box for 10mins then leave it over night to download the EPG at 11am.

hope this helps.

Tried the above and still no series link, left it off over night and plugged it in this morning will check tonight.

Still no series link and the box has needed a couple of reboots as it ignores the remote, but I really need to get series link back as I'm forgetting to record programmes.
Thanks in adavance