giffgaff Users - Advice Wanted

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Haruhion

21-03-2011

Perhaps they could have refunded as a goodwill gesture, but I stand by what they said about using it in an iPad or tethering with it.

Unlimited is unlimited, fair enough, but people will abuse that. Not saying that is abuse, but as they make very little money already, they are still a business.

Hardstyler

21-03-2011

Originally Posted by Thine Wonk:
“Rubbish, they can tell and they don't need to prove it. If they suspect you they have the right to take action.

All web requests to the internet include things called headers, in which is announced the name of the device and or browser used. They will quite clearly be able to tell the device has been tethered and used on a device other than a mobile phone.”

funny how I tether and they've never said anything... I tether to pc, laptop, tablet, ps3.. iPhone.. ipod.. have downloaded torrent after torrent... played online games via PSN... never had a warning or nothing...

Redcoat

21-03-2011

They should be able to tell if nothing else by the IMEI number of the device - that would be a dead giveaway. I suspect though that the "no tethering" rule is not being hard enforced except for users who seem to be taking the complete píss.

Thine Wonk

22-03-2011

Originally Posted by Hardstyler:
“funny how I tether and they've never said anything... I tether to pc, laptop, tablet, ps3.. iPhone.. ipod.. have downloaded torrent after torrent... played online games via PSN... never had a warning or nothing...”

That's exactly what another forum member said, then he got a £1363 bill and opened a thread here shortly after saying the company were saying that he had not adhered to the terms and conditions and that they were billing him by the megabyte for the data used outside of his terms.

That was on an unlimited tariff with Tesco, which is 50% owned and mainly operated by O2 on behalf of Tesco.

Haruhion

22-03-2011

Originally Posted by Thine Wonk:
“That's exactly what another forum member said, then he got a £1363 bill and opened a thread here shortly after saying the company were saying that he had not adhered to the terms and conditions and that they were billing him by the megabyte for the data used outside of his terms.

That was on an unlimited tariff with Tesco, which is 50% owned and mainly operated by O2 on behalf of Tesco.”

Different circumstances mind you.

tealady

22-03-2011

Not if you read the whole of that thread, p3 in particular.

Haruhion

22-03-2011

Originally Posted by tealady:
“Not if you read the whole of that thread, p3 in particular.”

It is different circumstances. Just one difference is that he was on a contracted tariff. Another is that there is no itemised billing or direct debit on giffgaff, even if you wanted one. Take from it what you will... apples, oranges, whatever, but I'm just saying different circumstances.

Anyway, those at Giffgaff also have said that they won't charge you in the event of being caught tethering or abusing data, however you run the risk of being warned/disconnected. Maybe you see that as a "say one thing, do another", but I take it as that.

tealady

22-03-2011

Originally Posted by Haruhion:
“It is different circumstances. ..but I take it as that.”

I should have read the posts more carefully. I took 'they' as referring to any provider rather than specifically giffgaff.

outlaw1

24-04-2011

Has anyone removed the 18+ content block without a credit card? If yes, what was the process?

Thanks

tealady

24-04-2011

Raise a call with an agent with the subject 18+ content

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