I recently sent back my Xperia mini back to the tech guys for repair, I then got a phone call to say it was broken due to my mis use and the best they could do was sell my a new or refurbished phone for around £100. After several angry calls and then saying I was not going to fork out on a new phone they sent my broken phone back to the shop where i got it. the chap there said to try charging it, this i did and lo and behold my dead phone is now working. I am smelling a rat here and think someone is needing their commision. Just to warn people in case 3 try to spin you a yarn!