this is getting samsung like now, mine is definitely going back, im not prepared to mess about waiting for updates and all that. it was probably going back anyway due to the noise.

go to http://www.myechostar.com/Support.aspx then click on software update. this will download a USB file.

put it on a pen drive, an update the box.

I think something is wrong with the boxes.

Can you confirm your signal quality and strength?

LNB1 = signal strength 37
signal quality 90


LNB2 = signal strength 29
signal quality 51

roughly same for me, with another sat box signal and strength are much higher

same here, on my sky box which i may be setting up later they were quite high about 80%.

youddiph,

have you ever owned a foxsat hdr by any chance?

In the past

how would you rate the ease of use and speed of the menus compared to the echostar box. when i take my echostar box back i need to make my mind up whether to go back to sky or give the humax a go. i am really impressed with the menus on the echostar.

I'm going to wait. The echostar is 100% better than humax, as long as they work out these issues.

i was hoping your were going to say the humax was as good if not better. i think echostar will sort the software problems out pretty sharpish, but even then i dont think i can put up with the noisy box. when you say your box is silent, how far do you sit from it, do you have a large room, is your box in a cabinet. i have a very small lounge and sit quite close to mine and it is on the top shelf of my unit and is only about 7-8 feet in front of me, i am just wondering if i have a rogue box and there is something wrong with the hardware.

It's the same distance and on a shelf under the television. Swap the box.

not sure what to do, john lewis store is 40 miles away, dont want to make another trip and have the same problems.

set a couple of reminders tonight and they both worked.

got a new problem this afternoon, the bottom quarter of the screen was just a thick black line, the info bar was half way up the screen, luckily a reboot sorted it out.

i also had another failed recording today, its the only one i have tried since yesterday. there is no record of it anywhere just completely disappeared.

also when you set reminders it feels the need to tell you twice, once before you start watching the programme like it should, then it tells you again once you are watching it.

also when you switch the unit on, if you keep your finger on the on button for more than half a second it turns itself off again.

i am definitely taking it back this week.

Hi most of those are solved with the R16 sw update which is out now.

I've worked out the issue is the box can't handle the broadcast auto record flags.

I've set the box to start up 2 mins before this and 2 mins later. Works fine. No programms disappear.

By any chance did you get the box from John Lewis Edinburgh? I think they have dodgy boxes. I'll wait to see if the above issues are fixed with an update. as it may be the tunes that are the issue, not getting the right signal will screw up auto record. Your signal levels are similar to mine, although lnb 2 drops to virtually nothing. Same on both boxe I've had. My installation and cabling in very good with other manufactores boxes.

Some owners reported no issues but they could just be echostar littering the Internet with good stories as they have done on other websites!

Freesat have confirmed there is a faulty batch they have replicated the issues. They advised to return. Echostar are on the case.

Have you got a link? How do I know if mine is one of this faulty batch?

i got mine from john lewis in newcaslte.

i thought you were on R116 from the beginning when you were getting all the problems.

when you say some owners reported no issues but it could be echostar littering the internet with good stories, where have you seen these good reports, i have been searching the internet for weeks and couldn't find any user reviews except for one on avforums.com.

where did you find out the info about the faulty batch?

i like the way they say faulty batch, they have probably only made one batch up to now.

are you having problems as well, if so are they the same as ours?

is your box very noisy like mine?

AV forums and magazine reviews they're all positive, one person reviewed it here.

I spoke to freesat. they had a test box, and replicated the same issues. they asked for further updates from echostar, which they did do. but the issues were not fixed and freesat now say that the tuners are the problem and they are speaking to echostar to recall a faulty batch.

I will wait until this is sorted to purchase another one. I did really like the box, but it needs to work better.

Echostar apparently did product testing, but freesat couldn't say how much. Looks to me they rushed the box out for the March technology conference in London, and then missed any kind of thorough testing.
J

thanks for the info, i really liked mine as well.

i am taking mine back to john lewis tonight and will be getting the humax foxsat hdr tomorrow.

but i will keep an eye on the echostar for the future, they had the makings of a very good product, you never know there could be a MK2 along in the future and could become the best out there, but could also be a pile of crap, pvr's seem so difficult to get right.

just got this email from echostar, a bit late for me as mine is back with john lewis. i feel a bit sorry for echostar as by sending this email to all customers proves their commitment to sorting the problems ASAP, they aren't just burying their heads in the sand. i wouldn't have kept mine anyway as besides the software problems my box was to noisy for me.




Dear paul,

EchoStar Europe's Support Team have recently received feedback from a small number of customers about some scheduled recording events not being fully recorded.

We have identified this as being a software issue and not a hardware problem. Currently our Engineering Teams have developed a software update and are in the process of completing a formal software release. Our goal is to release this as soon as possible and we hope affected users understand that we are currently completing our internal quality assurance tests to ensure a complete resolution before we release this to all owners of a HDS-600RS.

In the meanwhile, we would like to clarify the problem and also offer the following advice.

Symptom:
An affected program will be listed within the main library as a successfully recorded event but the duration length will be listed as a few seconds. When attempting to playback this event the duration will also be for a few seconds also. This does not affect a specific channel or recording event type.

Workaround:
Until the software update has been released, we recommend the following steps to help ensure you do not miss any important program:

Regularly check your library to identify any program that does not show the correct duration
Look for an alternative scheduled transmission of this program (Check for a later time or possibly on another channel)
Usage of the BBC iPlayer to catchup BBC programs
We would like to apologise for this inconvenience and recommend all users to regularly visit http://www.myechostar.com for our latest news and product updates.

EchoStar Support Team

Hi Chaps just wondering if anyone has this Echostar HDS600-RS working on their iphone or ipad over 3G? I have it working on my laptop and my iphone over wifi perfectly but cannot for the life of me get it to connect over 3G. I have tried two seperate routers so i know it's not the router. Seems to me it must be a problem with either the box software or the iphone software both of which are fully up to date. The iphone is running 4.3 software and the website says 4.2 or above is supported. This was the main reason i choose the sling over Humax but if i can't get to the bottom of this problem i will reluctantly haver to take it back to John Lewis. Hope someone can help

Hey starski4578, works fine for my friend who picked one up over the Easter. He showed me this on his iPhone 4 running 4.3.2 on voda and it looked pretty sweet! After doing some research I have seen that there is a support forum on the HDS-600RS page which helps people using Sling stuff. Maybe you can post there and see whats what http://answers.slingbox.com/communit...loadedhds600rs

Mr X
Appreciate the fast reply. I'll try posting on the sling forum. Is there anychance you could ask your friend what router he has and if he had to do any extra adjustments or was it just plug n play.
Thanks

Hey, just heard from him. He's using a standard BT Homehub 2 (black one) on a standard BT subscription.