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£13.30 in Phone calls..yet £60 phone bill (BT)


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Old 22-03-2011, 20:59
oathy
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Im on some plan evening and weekend calls..
I dont have any extras on the line
but I do pay with Paper.(which I know they charge me extra for).

I just find it utterly amazing the calls itself comes to less than 14 pounds yet the bill on the whole is £60...
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Old 22-03-2011, 21:00
Simon Rodgers
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Im on some plan evening and weekend calls..
I dont have any extras on the line
but I do pay with Paper.(which I know they charge me extra for).

I just find it utterly amazing the calls itself comes to less than 14 pounds yet the bill on the whole is £60...
Sounds a bit like an error to me, why don't you speak to them about it?
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Old 22-03-2011, 21:08
oathy
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Sounds a bit like an error to me, why don't you speak to them about it?
I will do that
Im not a heavy phone user and that seems utterly crazy.
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Old 22-03-2011, 21:17
mred2000
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Isn't that £13.30 calls plus 3 months line rental?
Roughly the same as my average BT bill on the Evening and Weekend call plan with £10-£15 worth of calls...
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Old 22-03-2011, 21:21
oathy
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Isn't that £13.30 calls plus 3 months line rental?
Roughly the same as my average BT bill on the Evening and Weekend call plan with £10-£15 worth of calls...
yep thats what I feared tbh.
so that sounds about right to you?
)
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Old 22-03-2011, 21:29
mred2000
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Yup... line rental is £13.60 plus £3 for the evening and weekend calls... so £49.80 before any calls are made... plus £13.30 and you've got £63.10 before any reductions...
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Old 22-03-2011, 21:36
howard h
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Doesn't sound like an error. I was with BT and hardly ever used the phone - and bills (quarterly) were getting on for £70. So ditched them and went for Tesco home phone, which has a free evening/weekend option + standing charge, and I'm paying £14/month (less than £45/quarter) now compared to Bloody Terrible's £70-odd.

There are probably many other companies offering better deals than BT, but reading reviews, there's one company which has the initials BT but without the "B" and include another "T" that I'd actually pay more to avoid!!
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Old 22-03-2011, 21:40
mred2000
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£14 a month is £42 a quarter... only 3 quid less than BT before calls... or £6.90 less than I pay before reductions...

Having said that, I'm really no big fan of them...
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Old 22-03-2011, 22:14
boysteve
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Your bill does seem to be right,however as you're making £13 of chargeable calls wouldn't it be better to change to the Anytime package at £5 p/m instead of £3 to include these calls,unless of course they are to mobiles.

Like howard h my quarterly with BT was around £70 Anytime + FF Mobile,most of the charges came from connection charges as I used to make lots of short calls.

I transferred to IDNET currently payng £14.29p/m inc 5 hrs Anytime calls with no connection charge at all not even to mobiles.
Always paid <£15 since I joined in October
Quite a saving!!
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Old 22-03-2011, 23:03
Simon Rodgers
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I will do that
Im not a heavy phone user and that seems utterly crazy.
Great, please let us know what they say.
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Old 31-03-2011, 16:30
Jepson
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The amount sounds about right for your circumstances.

To reduce it:

1) Go to paperless billing
2) Pay by DD
3) Sign up for 12 months to get evening and weekend calls free
4) Use 1899 or similar to make your daytime UK calls for a fixed fee of 5p per call.
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Old 31-03-2011, 22:15
Heinz
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The amount sounds about right for your circumstances.

To reduce it:

1) Go to paperless billing
2) Pay by DD
3) Sign up for 12 months to get evening and weekend calls free
4) Use 1899 or similar to make your daytime UK calls for a fixed fee of 5p per call.
Unfortunately, the £1.25/month discount for paper-free billing is not available to new users.
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Old 01-04-2011, 09:33
Jepson
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Unfortunately, the £1.25/month discount for paper-free billing is not available to new users.
I wasn't aware that he was a new user.

He said he knew they charged him extra for paper so I assume that means he's had the offer of paperless and done nothing about it.
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