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HTC Desire Z won't connect to Vodafone signal? |
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#1 |
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Inactive Member
Join Date: Dec 2010
Posts: 5,903
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HTC Desire Z won't connect to Vodafone signal?
Last night I decided to use it (after much ignoring all weekend) only to find I had no signal. So I go into Settings > Wireless & networks > Mobile Networks > Network Operators > Search Networks and when I try to connect to Vodafone it says "Your SIM card does not allow connection to this network."
Well it should do, it's a Vodafone SIM... So I take it out and replace it, nothing. Restart the phone, nothing. Try to connect to any other network, same message as before (no surprise). Auto-connect, same message as before. This has been happening wherever I go with not even one bar. Does anyone know how to solve this?
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#2 |
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Forum Member
Join Date: Feb 2010
Posts: 397
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I don't have a HTC phone so can't test it so this may be a daft question but...
...it's not set on Airplane Mode is it? Probably not but worth a punt. |
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#3 |
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Inactive Member
Join Date: Dec 2010
Posts: 5,903
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No, but checking that didn't occur to me till just now.
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#4 |
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Vodafone Support
Join Date: Nov 2009
Posts: 70
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Hi Paparazzo,
Sorry to hear that you're having trouble with your handset. So that we can get this looked into for you, could I please ask that you contact us at Web Relations Team - Vodafone UK (using the subject line WRT135) We'll be more than happy to investigate this further for you and I am certain that we can help. ![]() I look forward to hearing from you soon. Thanks, Espi Web Relations Team Vodafone UK |
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#5 |
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Inactive Member
Join Date: Dec 2010
Posts: 5,903
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I've already done that twice.
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#6 |
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Forum Member
Join Date: Jul 2002
Location: Stoke On Trent/Staffordshire
Posts: 1,556
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its not locked to another network is it? did you get the device direct from VF?
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#7 |
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Inactive Member
Join Date: Dec 2010
Posts: 5,903
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Quote:
its not locked to another network is it? did you get the device direct from VF?
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#8 |
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Forum Member
Join Date: Sep 2005
Location: North West England
Posts: 3,624
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Dodgy simcard? Have you tried another vodafone sim?
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#9 |
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Forum Member
Join Date: Jul 2002
Location: Stoke On Trent/Staffordshire
Posts: 1,556
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Quote:
Dodgy simcard? Have you tried another vodafone sim?
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#10 |
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Vodafone Support
Join Date: Apr 2010
Posts: 17
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Hi Paparazzo,
Thanks for getting back to us. If you’ve already emailed us, please can you let us know your email reference number and we’ll take a further look into this for you. Best wishes, Jenny Web Relations Team Vodafone UK |
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