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i Phone Issue |
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#1 |
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Forum Member
Join Date: Oct 2008
Posts: 163
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i Phone Issue
Hello, i have recentley purchased an i Phone but for some reason i am getting NO SERVICE in the top left hand corner where it should be giving me the 02-uk logo. I have reset all network settings but still have no joy. Can anybody give me some advice on how to get connected? Thankyou. It is an i Phone 3gs all firmware and i tunes software is up to date also.
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#2 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Is the phone unlocked?
Did it work before on the same network? Tried another SIM? Have you tried selecting the network manually from Settings>Carrier ? |
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#3 |
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Forum Member
Join Date: Oct 2008
Posts: 163
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Yes the phone is unlocked. Also have done the things that you suggest. Still no joy.
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#4 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
Yes the phone is unlocked. Also have done the things that you suggest. Still no joy.
Tried rebooting (keep both buttons pressed for 10 secs approx)? |
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#5 |
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Forum Member
Join Date: Oct 2008
Posts: 163
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Yep thanks for your help. Tried all of that and still does`nt connect. Perhaps the phone is broken?
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#6 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
Yep thanks for your help. Tried all of that and still does`nt connect. Perhaps the phone is broken?
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#7 |
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Forum Member
Join Date: Mar 2007
Location: Preston, Lancashire
Posts: 7,255
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Where did you buy the phone and was it new. I have a horrible feeling the answer is going to be you've bought it off ebay in which case the news isn't going to be good
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#8 |
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Forum Member
Join Date: Oct 2008
Posts: 163
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I got the phone from 02. Its a reconditioned one. They have tried to solve the problem but just thought i would ask here because i know people are very good with advice here. So before sending i back just wondered if any of you could help solve the situation. So thanks.
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#9 |
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Forum Member
Join Date: Apr 2008
Posts: 3,636
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If you bought it from O2, definitely take it back. It's not fit for purpose, reconditioned model or not.
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#10 |
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Forum Member
Join Date: Mar 2007
Location: Preston, Lancashire
Posts: 7,255
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Quote:
I got the phone from 02. Its a reconditioned one. They have tried to solve the problem but just thought i would ask here because i know people are very good with advice here. So before sending i back just wondered if any of you could help solve the situation. So thanks.
As the other poster says, refurb or not it should be fit for purpose so take it back to O2 and watch they dont try and fob you off |
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#11 |
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Forum Member
Join Date: Feb 2006
Posts: 1,097
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Obvious answer I know, but we sometimes forget to check the absolute basics when thinking the issue much be much more complicated.
Have you: Checked Airplane mode isn't turned on? Ensured that celular data is turned on and data/3G is enabled Have you attached to iTunes with your sim in order for courier settings to download and install automatically? |
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#12 |
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Forum Member
Join Date: Feb 2007
Posts: 660
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iphone problem
I get this message if I have 3g enabled. As soon as I disable it the service comes back.
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#13 |
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Forum Member
Join Date: Feb 2006
Posts: 1,097
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Quote:
I get this message if I have 3g enabled. As soon as I disable it the service comes back.
You'll probably find if you got to a big city your phone will work just fine with 3G switched on (assuming you have the 3G SIM card that is). |
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#14 |
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Forum Member
Join Date: Dec 2008
Location: UK
Posts: 14,219
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This happened to me once with my old iPhone 3G. I had to get a new sim card. If you go into an O2 store they will give you a new one on the spot.
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