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Old 19-04-2011, 12:03
finnharp
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Does anyone know how long it usually should take for our 100 security deposit to be refunded to our debit card.

Thanks
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Old 19-04-2011, 12:17
DJPT
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It's usually within two or three working days in my experience.

I hired through a broker recently called Lynx Car Hire. When I collected the car from Europcar, they only held the deposit on my card (didn't actually debit it), then released it when I took the car back - unlike what Enterprise do.
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Old 19-04-2011, 12:19
Roger More
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From their wesbite Dear Heart:

'If the rental branch accepted cash or a debit card for your deposit, it can take up to 15 business days for your refund to be processed.'

Credit card always best!
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Old 19-04-2011, 12:24
finnharp
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That sounds rubbish we were told on saturday it would go straight on there and still no sign of it this morning.
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Old 19-04-2011, 12:26
Roger More
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That sounds rubbish we were told on saturday it would go straight on there and still no sign of it this morning.
Dearest Flower you can read it yourself if you don't beieve me.

https://enterprise.custhelp.com/app/...rity%20deposit
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Old 19-04-2011, 15:09
wildpumpkin
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That sounds rubbish we were told on saturday it would go straight on there and still no sign of it this morning.
When I hired a car from them a few months ago using a debit card, it took 3 working days; and as you returned it on a Saturday, the bank wouldn't.possibly start processing it till Monday, so it may be in your account by close of business tomorrow.
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