This story is a couple of days old now and although I can see the funny side, its not funny at all. If this story is true it just shows the contempt that Orange have for there Customers and workers - no wonder Orange and T mobile are going down the pan!

http://www.telegraph.co.uk/finance/n...ilippines.html

I assume this menas an end to Orange UK Customer Services? If so, I'm off.

To be honest with you, I already thought orange customer services was already in Asia judging by the accents of the people when I call.........

The majority of their customer services definitely *are* based offshore - more than just the accents, its the overall attitude.

I was mildly surrprised when I last called - first spoke to someone offshore who was actually very good - polite, clearly spoken, helpful, then I got put through to someone in the UK who was equally good.

Doubt thats typical of their customer services though.

I've always spoken to UK based CS with Orange... they can be hit and miss anyway!

To be honest I rather live in Manilla than Darlington. Who in their right mind would live in Darlington?

i lol'd

I can assure you that I'm not in Asia

The EE Press Office are attempting to get the article corrected as it does contain errors.

Funnily enough I had a similar experience when I telephoned customer services back in February. It still took me a good 10 minutes before I actually spoke to somebody though.