[iansharp]

Hi everyone,

I've just purchased a 3 ZTE MF 112 dongle and am using it on a Windows XP Professional (SP3) Dell Latitude X300 laptop.

The 3 software installs okay and the service is good. However, when I switch off the laptop it seems the modem driver is lost. On switching on again I get 'no network' and a steady green LED on the dongle. Although the 3 software is present it seems the dongle driver deletes when I switch off (or the laptop hibernates).

The driver won't install as a separate item, so the only way to get online is to delete the 3Connect installation, reboot, reinstall, and connect (except sometimes the driver doesn't install even then so I have to repeat the whole operation until eventually all is good.)

Has anyone met this before and, if so, is there a solution? This is frustrating!

Thanks,
Ian

[TUC]

Have you tried connecting via Control Panel and seeing if the 3 dongle is listed as one of the available connections?

[TheBigM]

One thing I like on Windows 7 is I can connect to the net using the dongle without having to go through the 3Connect software.

Are you sure the modem driver is getting deleted? That should not be happening - check in device manager and check control panel for dial up modems.

I'm also confident that constant uninstalling and reinstalling is probably asking for trouble too.

[Bedsit Bob]

I'm running XP with SP3, and my 3 Dongle software is running fine, so I'm thinking it's not an inherent OS problem.