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Orange 'major service outage' |
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#1 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Orange 'major service outage'
Anyone on orange having issues with data or anything else?
I have had no data service on my phone for most of the day. My dongle SIM has been fine though. Can't access my account online and after calling them they have a message saying they have a major service issue. House mate 300 miles away also can't use data. |
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#2 |
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Forum Member
Join Date: Feb 2010
Posts: 272
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Yes no data here in Clacton-on-Sea either. it did come back about 20 minutes ago for a bit then died again.
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#3 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Not again lol, the sooner they move to MBNL the better.
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#4 |
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Forum Member
Join Date: Mar 2007
Posts: 6,737
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OrangeHelpers have tweeted they are having issues with data and call center problems
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#5 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,369
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Quote:
OrangeHelpers have tweeted they are having issues with data and call center problems
I'd call tomorrow if you need to. |
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#6 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Wouldn't you have thought their office network and phones would be separated, not only for security, but also if an outage occurs then the staff can still help customers etc.
Still, not surprising for a company that still uses IE6 on their machines. |
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#7 |
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Forum Member
Join Date: Apr 2009
Location: Cheshire
Posts: 455
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Quote:
Wouldn't you have thought their office network and phones would be separated, not only for security, but also if an outage occurs then the staff can still help customers etc.
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#8 |
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Forum Member
Join Date: Feb 2010
Posts: 272
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Still no data here........... Anyone else having any luck?
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#9 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Matty try turning your phone off and back on, if there was an outage maybe it needs restarting. Unlikely but worth a try.
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#10 |
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Forum Member
Join Date: Feb 2010
Posts: 272
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Quote:
Matty try turning your phone off and back on, if there was an outage maybe it needs restarting. Unlikely but worth a try.
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#11 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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No service on my phone still...
I am connecting via orange from a mifi dongle though and that works! So only some APN's down, my theory. |
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#12 |
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Inactive Member
Join Date: Oct 2010
Posts: 2,586
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I'm in Oxford and have one bar. I've been receing texts and calls no problem though.
Won't your phone connect to T-Mobile? |
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#13 |
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Forum Member
Join Date: Jul 2007
Location: Bushey
Posts: 5,549
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Thank goodness I found this thread. Thought there was something wrong with my phone.
Text and calls working ok though and can connect using wi-fi
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#14 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Quote:
I'm in Oxford and have one bar. I've been receing texts and calls no problem though.
Won't your phone connect to T-Mobile? |
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#15 |
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Forum Member
Join Date: Aug 2004
Posts: 1,463
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Still no data here in the West Midlands. GPRS & 3G both down. Calls & texts are fine though.
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#16 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,369
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Quote:
I force my phone to T-Mobile earlier in an effort to get data working, didn't work for data their either!
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#17 |
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Forum Member
Join Date: Sep 2009
Location: Cleethorpes
Posts: 399
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Should be interesting at work, tomorrow, we are supposed to be having our 'phones ported from Vodaphone to Orange ....
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#18 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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I can't get service on my iPad SIM either
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#19 |
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Forum Member
Join Date: Mar 2000
Location: Rutland
Posts: 924
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Good thing I found this thread. I was just about to do a full restore of my iphone.
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#20 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Service appears to have been restored for me now.
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#21 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Posts: 1,971
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My internet connectivity has gone again. I have half signal and normally get GPRS where i am right now but there's nothing. I hope these problems are sorted out soon as the ongoing issues are really starting to get very disruptive.
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#22 |
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Forum Member
Join Date: Sep 2009
Location: Cleethorpes
Posts: 399
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Interesting - we were supposed to have our work 'phone numbers ported from Vodaphone to Orange, today.
So far outgoing calls & texts work - but incoming texts don't arrive & incoming calls go straight to Vodaphone voice mail. the outgoing number is reported as the correct (previous) one for the 'phone, so that has registered properly using the new sim, however incoming calls/texts still don't work despite several resets - lol |
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#23 |
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Forum Member
Join Date: Feb 2010
Posts: 272
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Seem to be having data issues again (Colchester, Essex). No connectivity over 3G. This is shocking service from Orange.
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#24 |
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Forum Member
Join Date: Oct 2000
Location: Dunfermline
Posts: 34
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Same here in Edinburgh. No data connectivity.
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#25 |
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Forum Member
Join Date: Mar 2008
Location: TheEssexSunshineCoast Clacton
Posts: 15,222
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Having no problems in Clacton with data but am with T-Mobile so lucky I have coverage but in town it some times switches to Orange.
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Text and calls working ok though and can connect using wi-fi
