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Samsung HD 770 Home cinema system


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Old 08-08-2004, 21:25
warrenb
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I have bought this system which has a built it DAB. But the DAB is just not working. I am in a covered area as I have another DAB radio in the house with no problems. Now when I press TUNE it just sits in tuning mode until I switch it off. Any help greatly appreciated.
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Old 08-08-2004, 22:09
digi al
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Originally Posted by warrenb
I have bought this system which has a built it DAB. But the DAB is just not working. I am in a covered area as I have another DAB radio in the house with no problems. Now when I press TUNE it just sits in tuning mode until I switch it off. Any help greatly appreciated.
it could be a weak signal as it may not be finding anything.have you tried a different aerial?
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Old 09-08-2004, 09:10
warrenb
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The problem is that it was working and then I switched it back on and the signal had gone. Now when I press for Autotune i just sits there saying AUTOTUNE for ever until I switch it off.
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Old 09-08-2004, 13:31
digi al
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I take it you have tried the usual unplugging it for a few minutes in case it has got itself a bit confused,if so I would suggest returning it
as it sounds like a fault.
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Old 09-08-2004, 13:32
RICHARD69
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hi warrenb

try holding down the stop button on the main unit until it flashes dab reset. The unit should go into auto tune after about 10 seconds. If this does not work give Samsung customer services a ring on 0870 2420303 as it could be that the firmware is corrupt.


cheers Rich
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Old 09-08-2004, 14:37
warrenb
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Thanks for that. Did the DAB RESET but it just sat there saying DAB RESET for about half an hour. Phoned Samsung who were very helpful and they said it sounds like it is broke. John Lewis are going to deliver a new one and take away the old one.
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Old 09-08-2004, 20:14
wizbit
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Originally Posted by warrenb
Thanks for that. Did the DAB RESET but it just sat there saying DAB RESET for about half an hour. Phoned Samsung who were very helpful and they said it sounds like it is broke. John Lewis are going to deliver a new one and take away the old one.

Nice to hear someone praising our work. I work for samsung customer services and all i ever hear is angry peoplpe so its good to get some +ve stuff.

Good luck with the DAB.
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Old 22-08-2004, 17:57
warrenb
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Well I got the second system yesterday and all was well for about 3 hours. Turned it on, said tuning and just sat there for 10 minutes until I switched it off. Tried DAB RESET and that just sat there as well. Phone Samsung and they are getting and engineer to call me tomorrow, but they did mention it could be a fault with the product line. Ho hum, so much for the time I spent putting up the DAB aerial.
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Old 25-08-2004, 12:44
warrenb
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Well I called Samsung and they said send it back to the shop again. So I will be sending it back to the shop again, maybe third time lucky. Has naybody else had any problems with this unit.
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