DS Forums

 
 

HTC Desire HD Dead?


Reply
Thread Tools Search this Thread
Old 09-05-2011, 14:44
JonPaulWild
Inactive Member
 
Join Date: Nov 2008
Posts: 3,067

Received a HTC Desire HD on Tmobile contract last week and been very happy with it so far. However last night the battery was low and I left it and woke up this morning and could not turn phone on.

So, I put phone in charger for a bit and got the orange light, but after a while ir change to a blinking orange and green light. I can't turn phone on whilst charge or not charge.

I hold down the power button for a second and even a few second and nothing. If it's dead already I am furious.
JonPaulWild is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 09-05-2011, 14:50
AxeVictim
Forum Member
 
Join Date: Jul 2001
Posts: 2,644
Sounds like the battery is kaput take it into a t-mobile store they can check it for you.
AxeVictim is offline   Reply With Quote
Old 09-05-2011, 14:53
JonPaulWild
Inactive Member
 
Join Date: Nov 2008
Posts: 3,067
Sounds like the battery is kaput take it into a t-mobile store they can check it for you.
Would they charge for that? I have bought it via mobiles.co.uk a division of carphone warehouse.
JonPaulWild is offline   Reply With Quote
Old 09-05-2011, 15:07
AxeVictim
Forum Member
 
Join Date: Jul 2001
Posts: 2,644
Would they charge for that? I have bought it via mobiles.co.uk a division of carphone warehouse.
Ah right then your going to have to take it up with them.As your on contract with t-mobile no harm in trying a t-mobile store first to at least confirm the battery is kaput.
AxeVictim is offline   Reply With Quote
Old 09-05-2011, 15:15
coolbeans252
Forum Member
 
Join Date: Sep 2001
Posts: 110
not sure if you have tired this or not, but take your battery out and then put it back in, then put on charge, if this doesn't work then possibly, then there is a fault somewhere
coolbeans252 is offline   Reply With Quote
Old 09-05-2011, 15:20
JonPaulWild
Inactive Member
 
Join Date: Nov 2008
Posts: 3,067
not sure if you have tired this or not, but take your battery out and then put it back in, then put on charge, if this doesn't work then possibly, then there is a fault somewhere
Done that.

What a load of rubbish HTC is.
JonPaulWild is offline   Reply With Quote
Old 09-05-2011, 15:53
neo_wales
Forum Member
 
Join Date: Oct 2006
Location: South Wales/Gran Canaria
Posts: 8,296
Done that.

What a load of rubbish HTC is.
No, HTC is not rubbish, you just have a faulty phone.
neo_wales is offline   Reply With Quote
Old 11-05-2011, 13:44
JonPaulWild
Inactive Member
 
Join Date: Nov 2008
Posts: 3,067
No, HTC is not rubbish, you just have a faulty phone.
Fair enough./

I have ordered and just received a new battery via ebay. However, I have arranged for collection by the place I bought it from for a replacement. Should I still go through with this because the new battery of a UK ebay seller is now working in my phone. The battery that came with the phone must be faulty then?
JonPaulWild is offline   Reply With Quote
Old 11-05-2011, 15:13
GetFrodo
Forum Member
 
Join Date: Feb 2009
Posts: 1,745
I don't get this - your week-old phone stops working and you try and fix it yourself? Get onto T mobile!

And fyi, if the battery is very dead, it can take a few minutes of charging before the phone will allow itself to be switched on. If you haven't already, let it charge for an hour and try again.
GetFrodo is offline   Reply With Quote
Old 11-05-2011, 15:35
alan.w
Forum Member
 
Join Date: Jun 2001
Location: Southwick Brighton West Sussex
Posts: 1,246
I don't get this - your week-old phone stops working and you try and fix it yourself? Get onto T mobile!

And fyi, if the battery is very dead, it can take a few minutes of charging before the phone will allow itself to be switched on. If you haven't already, let it charge for an hour and try again.
Get the phone checked as a short in phone could be killing the battery's
alan.w is offline   Reply With Quote
Old 11-05-2011, 20:21
simon olive
Forum Member
 
Join Date: Jan 2001
Location: Bolton
Posts: 745
Received a HTC Desire HD on Tmobile contract last week and been very happy with it so far. However last night the battery was low and I left it and woke up this morning and could not turn phone on.

So, I put phone in charger for a bit and got the orange light, but after a while ir change to a blinking orange and green light. I can't turn phone on whilst charge or not charge.

I hold down the power button for a second and even a few second and nothing. If it's dead already I am furious.
Don't get so worked up. You are covered if it is only one week old and you can get a replacement. Don't go forking out for a new battery
simon olive is offline   Reply With Quote
Old 12-05-2011, 07:03
BOOTHY2905
Forum Member
 
Join Date: Feb 2010
Posts: 1,512
This happened to mine. The guy at the shop said it looked like it had been dropped due to damage inside the phone. Just take it back and get it replaced. I was pissed off but since getting it replaced its the best phone by far I've ever had.
BOOTHY2905 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 12:55.