Originally Posted by vampirek:
“Someone isn't pulling their weight, you tell them no point leaving it to the board room and say it then, it makes that person look weak.”
I'm not convinced Zoe was being constructive. Saying, "You've made your bed and now you have to lie in it" isn't going to help Susan sell more.
And I don't agree that Susan wasn't pulling her weight, if by that you mean she was lazing around. She seemed to be doing all she could to sell. She didn't lack motivation. Telling her to try harder wasn't going to work. What might have helped was talking to her in a more positive way, try to find out what was different about her business where she was successful, and see if they could replicate that. Pull her off sales for a few moments and give her a chance to think, without having to be defensive about it.
I don't want to be too negative about Zoe because I thought she did well on the task and nobodies perfect. But it's hard to see what she was achieving other than venting her own frustrations and fears, and pinning a big "board-room fall-guy" label on Susan for everyone else to see.