Not just Irish. There's a few of us with UK boxes who have lost both BBC HD channels too!!

My 2010 Panasonic updated automatically.

I see what you mean, It wasn't too much of a hassle it only took 2 minutes to do, shame Freesat or the BBC couldn't get it right for people in the first place.

Some new SID's have appeared on there today (seven in total) all with PIDs at zero so maybe there could, as Kerry says, be another change overnight tonight to sort this? Surely the BBC can't ignore all these Sky and Freesat users affected by these changes.

Have previousy reported this on AVForums but to add to the knowledge base here, I'll repeat it.

My [Panasonic] BS750 won't tune the BBC HD channels even after unplugging the power and doing a full rescan - twice. I am reluctant to do a factory reset.

Incidentally (yes off-topic but relevant) DVBViewer on my PC would not pick up the altered channels not even with a complete in-depth rescan. I had to input the changed parameters manually, but the BS750 does not allow this.

Clearly, BBC testing has been grossly inadequate for so many people to be having problems with certain Freesat models (and some reports of Sky receiver problems too). I will await further developments.

For some reason my Pace 810 didn't want play ball with a full frequency scan, but when I put in the frequency and symbol rate it sorted everything out. No noticeable difference in piccy quality.

My Elgato NetStream Sat which is S2 compliant is unable to find the new channels.

The EyeTV software supports adding the channels manually but doesn't seem to save the settings

Stuart

Can confirm that Panasonic PZ81 will not find the BBC HD channels with auto tune. A return to shipping condition (full reset) is required.

Ok so the trick is to delete the channels found automatically that are incorrect. Then add manually. The key is to use 23000 as the symbol rate NOT 23.0 as EyeTV expects the setting in KHz

Hi, you have the same Panasonic model I have a Freesat rescan doesn't work you have to go to shipping condition only snag is if you have any non Freesat channels they will go, but you keep any programmes you have recorded in the unit so not too bad, I have noticed after it booted up again the epg has gone back to old style after Panasonic updated it so another cockup? Panasonic might sort it out later on.

Thanks for that. I think I'll hang on for a few days to see if BBC, Freesat or Panasonic come up with a fix for this - I do have a Sky+HD box too at the moment so I can manage. But if they don't come up with the goods, I'll have to eventually do that factory reset.

what model, mine is a 2010 TXL32D28 and would not.

JO

TXL37V20B.

I have also lost the BBC HD channels on my Panasonic DMR-XS350EB. I cut the power for 1 minute and did another boot up and still nothing. I then did a Freesat Channels only re-scan and still nothing. I will hold off returning it to factory setting for a day or so to see if they can get the problem sorted out. (I would have to do a re-scan of all the non Freesat Channels and then spend ages deleting the ones I do not want if it comes to resetting to factory settings).

I guess any factory reset to shipping condition on Panasonics might also lose you any firmware updates that had been set up and these will have to be done again and may not be available OTA. Well done P!

A factory reset shouldn't lose you any firmware updates, it would be appallingly bad design if it did. Once the firmware has been correctly updated, there probably isn't even a copy of the previous version anywhere in the set.

To be honest I prefer Pansonic's old epg to the new updated one a few months ago, we will have to see what Panasonic does?

belated thanks, You are one of the lucky ones,in the end I had to do a full rescan on both, othersat & freesat tuners of my TXL32D28, it was a pain to dump so many channels on other sat, at least the FTA only button kept the Sky channels out.

JO

Panasonic TX-L42D25L
No need to do Factory Reset
Auto Scan did the business. All BBC HD channels restored ~ Quality 100%, Strength 100%.
Now just have to restore all the channels back into the order I had them, something to do for the rest of the night:yawn:

Hi all,
Can confirm that I needed to do a Shipping Condition Reset on my Panasonic DMR-BS750 in order to receive BBC HD and BBC One HD.

Strangely both of my Panasonic TV's only needed a Freesat re-tune in order for channels to reappear?
Models: TX-L32V10 & TX-L32D28

Not a VERY smooth transition for BBC me thinks from what I've read here and elsewhere!!!

Nitemare

Panasonic's problem I think?

Same here - Panasonic DMR-BS750 - shipping condition reset did the job and wasn't much of a hassle really. What WAS a hassle was trying to get it to work yesterday by other means - the information on BBC and Freesat websites was far too general and the testing they did with their partners was clearly inadequate, otherwise specific information about the "problem" manufacturers and models would have been provided. Not only Freesat either, Sky too have had some problems with certain box models.

The whole thing smacks of a rush job.

A number of people have suggested it was a rush job but no-one has speculated why?

The bug here is that Panasonic TV's don't allow the user to delete existing channels. In this situation BBC didn't change the SID's for each channel, so as far as the TV's were concerned SID 6940 was BBC HD @ 10847V but couldn't find it because it's parameters had been changed ~ "No Signal". The existing channels & parameters can only be removed by either performing Auto Setup or Factory Reset, fine for techies but a nightmare for "little 'ol ladies". Both are culprits here, Panasonic for their short sighed menu design & BBC for not erasing ALL info for their channels so that Panny's could see the "new" ones

Wimbledon Finals in 3D and they need the space to broadcast it..