Originally Posted by diary_room:
“No in this case Susan was right and in fact they would have won the task if they had listened to her.
The 'standard procedure' would be to offer a price to clear the desks.
The 'hardball' tactic would be to offer to take it away for free. Both teams should have thought of this.
The winning tactic would have been to go beyond free and actually pay for the desks and chairs, knowing you could sell it on. This is the only way you can beat an offer of 'free'.
So whilst Susan may not have been clear on what the task was on paper, her gut instinct was right: We should be paying this guy for this stuff.
As LS said, if they just offered 50 quid they would have got the deal.
Even if they had offered 100 as Susan suggested, they could still have ended up 200 up and the other team would have had 300 less (based on that shop's buying price).”
Depends. Given there were three options, pay them. charge nothing and charge them, she had a 1 in 3 chance of being right - regardless of whether she had a good business sense guiding her.
Reading from Lord Sugar's remarks and the guy from the trade, its not a situation where there's a standard right answer. It depends on the nature of the trade, the negotiation, experience and instinct. In this case there's direct competition to outbid, but there's little knowledge on what can be made or how much time a job will take or what else (better or worse) may be on offer if you don't get the 2 contracts on offer. Melody challenges Helen's calls too proving again that the answer isn't obvious.
Zoe seems to have bid whats normal for the trade. She doesn't spot a difference between the two contracts and misses that the office furniture is more likely to sell, represents a more certain profit and won't take long. Its not that clear that she ought to have offered money for the second lot.
Zoe goes somewhat OTT, but her criticism of Susan then looks vaild. Susan doesn't argue explicitly that either contract ought to be bid for and give reasons. She seems confused too, and, if she has spotted a logic with the office furniture, or has a gut instinct, she has no argument to back it up. She then even doubts her own argument. She also does do what annoys Zoe - which is to identify (some of) the factors that ought to shape a decision and go on and on about them. As Zoe points out, that is what you would want to know , but , as there's no way of knowing it, there's no use in detailing the questions you can't answer and not deciding what to do.
In the event , I thought they majored too much on Zoe's mistake. She spotted it after, and, if anything, over-reacted to it.. It was never decisive though as she managed to get to within £6 without either contract. We saw from the detailed negotiations, that Helen having a bit more rubbish to pay to dump, a bit more metal found, lor getting £6.01 more or less in any of several negotiations, would have left Zoe winning anyway.
Its interesting if he has really put a negative marker down against Zoe - who is showing she has drive and can work hard - and whether Helen now is a dead cert for the final because he thinks she really does have the instinct needed to make the right calls and make things happen, even without enough information.