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Having trouble with 1899 service


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Old 26-06-2011, 15:09
lala
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Join Date: Apr 2002
Posts: 20,184

Signed on to this 1899 service yesterday, tried to call this number in order to make a call -08081708708- but I get a automatic message saying that in order to prevent fraud they will need to verify my number and that as soon I cut the line they will ring back with instructions on how to do so... But when i put the phone down... No such ring back takes place. They say this will only happen once... But nothing! Not happy... Have just sent an email to them saying so.

Has anyone else had problems dealing with these types of services?

http://www.1899.com/index2.php

P.s. Yes I know I posted this in the virgin media forum... but I thought I might get more immediate response from here also.
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Old 28-06-2011, 12:40
sergeant121
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Join Date: May 2005
Posts: 185
I've never had that (but, as I have a BT line, I use the prefix, not the gateway number).

However, there has been a really long delay this morning before the tariff announcement is heard. Connection then follows as normal but I'd estimate a 25 second wait occurred a couple of times.
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Old 29-06-2011, 16:31
Jepson
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Join Date: Oct 2009
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Just used 1899 and it took around 10 seconds for the tariff message and another 30 for the ring tone to start.
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Old 02-07-2011, 10:08
sergeant121
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18185''s back to normal now so I assume 1899 and 18866 are too.
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