[mikey86uk]

Hi Guys

Recently moved my iPhone 4 over to Vodafone from O2 and for some reason i cant find out what minutes,texts or data i have left for the month

The "My Vodafone App" doesn't work, and every time i click on my remaining minutes,text and data on the my account section on the Vodafone website it redirects me to the direct debit page which i don't want GRRRRR

Any idea's and if i have to send a stupid text to find out, whats the number for that?

Thanks

[Stiggles]

Dial 44555.

Will send a text to you with remaining allowance

[mikey86uk]

Thanks, but that dont work either, just tells me to go on the website to view my usage

[Stiggles]

Quote:

Originally Posted by mikey86uk

Thanks, but that dont work either, just tells me to go on the website to view my usage

Thats weird. Just tried it myself and it worked.

When did you join?

[BoBaDoB]

you can only use 44555 after you have received your first bill i believe.

[mikey86uk]

about 2 weeks ago!

i will give them a call on the weekend if it doesnt work by then!

[KesterK]

Download the 'My Vodafone' app for iPhone. First time you open it, make sure you aren't connected to wi-fi.

http://itunes.apple.com/gb/app/my-vo...370901726?mt=8

Edit: sorry really should have read the thread not just the title :P think the app should work after your first bill. Also it's just been updated this evening the app so should be more stable now.

[ram jam]

as others have said you have to wait until after your first bill for the app and website and 44555 to work. Have you phoned 191 and asked an operator?

[Heidi_Vodafone]

Hi mikey86uk,


BoBaDoB and ram jam are correct, you will only be able to get the information through 44555 after the first bill has been generated.

If you would like to find out before this, drop me an email here with WRT135 FAO Heidi in the subject and a link to this thread. I can let you know how much you have used so far.

Kind regards,

Heidi
Web Relations Team
Vodafone UK