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Stupid for going back to BT <roll eyes> |
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#1 |
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Forum Member
Join Date: Jan 2011
Posts: 3,337
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Stupid for going back to BT <roll eyes>
[LIST][*]My broadband is slower than with Plus-net.[*]My phone bills are sky high despite hardly using the phone THAT much.[*]I left Plus-net because of the poor customer service, but I think 'at times' it's worse with BT.[/LIST] One-off charges N.B I knew in advance my paymet would be one week late, so I phoned them in advance and they still charged me. If I could afford it or in-fact when I am well enough to work full time, I will just pay the early cancellation and go to anyone but BT. I'd rather do without than be a BT customer.
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#2 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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You were late paying. Of course they charged you.
Set up a Direct Debit and you avoid that for ever. Open a www.18185.co.uk account and use the 18185 prefix for all your non-inclusive 01, 02 and 03 calls. It will probably be cheaper for you to use that for your calls to mobiles and to most overseas destination too - but I'll leave that to you to investigate. |
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#3 |
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Forum Member
Join Date: Jan 2011
Posts: 3,337
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It never happened with Sky/Plus-net when I phoned in advance.
I'll never pay DD, that's another thread, but the late payment fee from BT is a hell of a lot less than what banks charge for not having enough to cover DD's. I remember one year having enough money for a DD minus 3p so they paid the DD and still charged me £35. |
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#4 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Don't forget the 18185 account though - on the face of it (if they were all 01/02/03 calls), that would have saved you £20 or so on your £26 call charges (easily enough to cover your late payment and non-DD payment charges).
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