T-Mobile UK

beecart · 11-08-2011, 00:39

Hi there,

Is it true that T-Mobile UK have capped data speeds to around 384kbps?

If so, how do you get increased speeds

Thanks

Lummo · 11-08-2011, 00:42

Standard PAYG are I believe, but any Smartphones etc are put on the Web'n'Walk+ plan i think.

beecart · 11-08-2011, 00:43

Quote:

Originally Posted by Lummo

Standard PAYG are I believe, but any Smartphones etc are put on the Web'n'Walk+ plan i think.

do u have to pay for web and walk and whats the max speed?

Lummo · 11-08-2011, 01:25

Quote:

Originally Posted by beecart

do u have to pay for web and walk and whats the max speed?

I have internet included with my phone, as do many others so no you dont have to pay for web'n'walk. The max speed is about 1.8/9 MB. And it performs excellently, very fast and consistent compared to other networks i have seen.

beecart · 11-08-2011, 11:28

Quote:

Originally Posted by Lummo

I have internet included with my phone, as do many others so no you dont have to pay for web'n'walk. The max speed is about 1.8/9 MB. And it performs excellently, very fast and consistent compared to other networks i have seen.

Thats great mate... How do you find t-mob in terms of reliability/texts coming through on time / calls ringing as opposed to going to voicemail etc

Lummo · 11-08-2011, 23:15

Quote:

Originally Posted by beecart

Thats great mate... How do you find t-mob in terms of reliability/texts coming through on time / calls ringing as opposed to going to voicemail etc

Never had any kind of problems like that

rct · 12-08-2011, 17:00

If you're going for a £25+ contract tariff with "Truly Unlimited" internet, beware that your speed will indeed be capped to 3G speeds with no HSDPA speeds even where possible...

beecart · 12-08-2011, 20:13

Quote:

Originally Posted by rct

If you're going for a £25+ contract tariff with "Truly Unlimited" internet, beware that your speed will indeed be capped to 3G speeds with no HSDPA speeds even where possible...

Thanks for that ? What do you mean ? How do they 'cap it'

rct · 12-08-2011, 20:17

They say it's not capped as there is no download limit however the speed unfortunately is capped around 384kbps as you thought.

Nick_London · 12-08-2011, 21:09

They also cap it to that level if you go over there fair usage policy. And if you continue to exceed it, they reduce it again until you cut down.

rct · 12-08-2011, 21:13

With 'truly unlimited' they claim there is no fair usage policy; in my case I'd barely started to use the phone, found even simple news websites were slow to load and decided to cancel my contract.

zoepaulpenny · 12-08-2011, 22:45

Quote:

Originally Posted by Lummo

Never had any kind of problems like that

i have a PAYG PHONE, on tmobile network... i am finding signal in my flat is crap.. but improving.. as for text never on time last one i sent to my partner on same network took 30 min.
but we do live in a dip.

Lummo · 12-08-2011, 22:58

Quote:

Originally Posted by rct

They say it's not capped as there is no download limit however the speed unfortunately is capped around 384kbps as you thought.

I'm pretty sure in that case you need to phone T-Mobile.. If you have a smartphone that shouldn't be capped that low at all.

beecart · 12-08-2011, 23:51

if I got a new phone would it be capped ?

I want an iphone... How reliable is texts arriving straight away after sent and being received straight away,,, also how about voice calls ringing as opposed to just going to voicemail

Thanks

grumpyoldbat · 13-08-2011, 12:42

I have a couple of friends with iPhone on T-Mo and they always tell me texts to them are delayed. Texts to Voda, Orange and Three from my O2 phone seem to arrive straight away.

beecart · 13-08-2011, 12:47

Quote:

Originally Posted by grumpyoldbat

I have a couple of friends with iPhone on T-Mo and they always tell me texts to them are delayed. Texts to Voda, Orange and Three from my O2 phone seem to arrive straight away.

Are you on O2 ?

Do your texts arrive late (texts sent to you from others?) as I seem to have probs with them being delayed

grumpyoldbat · 13-08-2011, 12:49

Yes, I'm on O2. I'm not aware of any delays. I get everything as soon as it's sent.

beecart · 13-08-2011, 13:09

Quote:

Originally Posted by grumpyoldbat

Yes, I'm on O2. I'm not aware of any delays. I get everything as soon as it's sent.

Cheers, do you have an iphone ?

Also mate, do your friends on tmobile not get the messages then ?

barker71 · 13-08-2011, 13:52

Personally i feel that T-Mobile and Orange's network are both in a dire condition and despite being told time and time again that the networks are converging nothing has yet happened.
It looks like 3 are also heavinly reliant on the netework sharing agreement and are suffering as people migrate from them as the coverage is still dire.
Being on Tmobile myself compared to o2 and vodafone the signal is quite often much worse with no signal in many more places. Websites are much slower to load than o2 and vodafone. Data speeds are capped at 2mb which quite honestly youd be very lucky to get most of the time, in short avoid T-Mobile like the plague.

beecart · 13-08-2011, 13:59

Quote:

Originally Posted by barker71

Personally i feel that T-Mobile and Orange's network are both in a dire condition and despite being told time and time again that the networks are converging nothing has yet happened.
It looks like 3 are also heavinly reliant on the netework sharing agreement and are suffering as people migrate from them as the coverage is still dire.
Being on Tmobile myself compared to o2 and vodafone the signal is quite often much worse with no signal in many more places. Websites are much slower to load than o2 and vodafone. Data speeds are capped at 2mb which quite honestly youd be very lucky to get most of the time, in short avoid T-Mobile like the plague.

thanks for that barker, i was going to move from O2 to T-Mobile...

Is T-mobile not as good as it looks then

Regards

grumpyoldbat · 13-08-2011, 14:07

Quote:

Originally Posted by beecart

Cheers, do you have an iphone ?

Also mate, do your friends on tmobile not get the messages then ?

There have been instances in the past where texts haven't turned up, yes.

paulker · 13-08-2011, 14:07

T-mobile speeds are now capped at 1 meg. They used to be capped at 350k. The cap only applies to handsets not dongles. I find T-mobiles data network quite good.

grumpyoldbat · 13-08-2011, 14:14

Quote:

Originally Posted by beecart

thanks for that barker, i was going to move from O2 to T-Mobile...

Is T-mobile not as good as it looks then

Regards

I moved from T-Mo about 3 years ago because at the time the iPhone was exclusive to O2 and T-Mobile had great data. O2's been fine for me at home, and pretty good when travelling internationally, but I find plenty of places where O2's coverage is lame at best and non-existent at worst. I have a T-Mobile PAYG sim in my other phone and whilst the data is OK, I definitely think the speed and reach has gone downhill.

I have a few friends who swear by Three as having great, fast service, but I've read numerous stories about what a total nightmare their customer service is.

To be honest, right now, they all need to spend a LOT of money on upgrading their infrastructure and bandwidth, because it's clear that the rapid and widespread adoption of smartphones (and therefore data usage) has swamped them. I don't think any of the networks are providing a great service right now, so unless you have no signal where you are, you may just be better off staying with your current provider.

JordanT91 · 13-08-2011, 14:21

Quote:

Originally Posted by paulker

T-mobile speeds are now capped at 1 meg. They used to be capped at 350k. The cap only applies to handsets not dongles. I find T-mobiles data network quite good.

So why, after being uncapped, do I get 2 meg?

barker71 · 13-08-2011, 14:37

I also have speeds capped at 2mb ...not sure where the 1mb figure has come from.Still much slower than all the others apart from orange.

11-08-2011, 00:39	#1
beecart Forum Member Join Date: Sep 2008 Posts: 383	T-Mobile UK Hi there, Is it true that T-Mobile UK have capped data speeds to around 384kbps? If so, how do you get increased speeds Thanks

12-08-2011, 21:09	#10
Nick_London Forum Member Join Date: Sep 2007 Posts: 485	Fair usage They also cap it to that level if you go over there fair usage policy. And if you continue to exceed it, they reduce it again until you cut down.

11-08-2011, 00:42	#2
Lummo Forum Member Join Date: Mar 2007 Posts: 6,737	Standard PAYG are I believe, but any Smartphones etc are put on the Web'n'Walk+ plan i think.

11-08-2011, 00:43	#3
beecart Forum Member Join Date: Sep 2008 Posts: 383	Quote: Originally Posted by Lummo Standard PAYG are I believe, but any Smartphones etc are put on the Web'n'Walk+ plan i think. do u have to pay for web and walk and whats the max speed?

11-08-2011, 01:25	#4
Lummo Forum Member Join Date: Mar 2007 Posts: 6,737	Quote: Originally Posted by beecart do u have to pay for web and walk and whats the max speed? I have internet included with my phone, as do many others so no you dont have to pay for web'n'walk. The max speed is about 1.8/9 MB. And it performs excellently, very fast and consistent compared to other networks i have seen.

11-08-2011, 11:28	#5
beecart Forum Member Join Date: Sep 2008 Posts: 383	Quote: Originally Posted by Lummo I have internet included with my phone, as do many others so no you dont have to pay for web'n'walk. The max speed is about 1.8/9 MB. And it performs excellently, very fast and consistent compared to other networks i have seen. Thats great mate... How do you find t-mob in terms of reliability/texts coming through on time / calls ringing as opposed to going to voicemail etc

11-08-2011, 23:15	#6
Lummo Forum Member Join Date: Mar 2007 Posts: 6,737	Quote: Originally Posted by beecart Thats great mate... How do you find t-mob in terms of reliability/texts coming through on time / calls ringing as opposed to going to voicemail etc Never had any kind of problems like that

12-08-2011, 17:00	#7
rct Forum Member Join Date: Mar 2003 Location: London, United Kingdom Posts: 142	If you're going for a £25+ contract tariff with "Truly Unlimited" internet, beware that your speed will indeed be capped to 3G speeds with no HSDPA speeds even where possible...

12-08-2011, 20:13	#8
beecart Forum Member Join Date: Sep 2008 Posts: 383	Quote: Originally Posted by rct If you're going for a £25+ contract tariff with "Truly Unlimited" internet, beware that your speed will indeed be capped to 3G speeds with no HSDPA speeds even where possible... Thanks for that ? What do you mean ? How do they 'cap it'

12-08-2011, 20:17	#9
rct Forum Member Join Date: Mar 2003 Location: London, United Kingdom Posts: 142	They say it's not capped as there is no download limit however the speed unfortunately is capped around 384kbps as you thought.

12-08-2011, 21:13	#11
rct Forum Member Join Date: Mar 2003 Location: London, United Kingdom Posts: 142	With 'truly unlimited' they claim there is no fair usage policy; in my case I'd barely started to use the phone, found even simple news websites were slow to load and decided to cancel my contract.

12-08-2011, 22:45	#12
zoepaulpenny Forum Member Join Date: Oct 2008 Location: the land of the hobbit. Posts: 8,839	Quote: Originally Posted by Lummo Never had any kind of problems like that i have a PAYG PHONE, on tmobile network... i am finding signal in my flat is crap.. but improving.. as for text never on time last one i sent to my partner on same network took 30 min. but we do live in a dip.

12-08-2011, 22:58	#13
Lummo Forum Member Join Date: Mar 2007 Posts: 6,737	Quote: Originally Posted by rct They say it's not capped as there is no download limit however the speed unfortunately is capped around 384kbps as you thought. I'm pretty sure in that case you need to phone T-Mobile.. If you have a smartphone that shouldn't be capped that low at all.

12-08-2011, 23:51	#14
beecart Forum Member Join Date: Sep 2008 Posts: 383	if I got a new phone would it be capped ? I want an iphone... How reliable is texts arriving straight away after sent and being received straight away,,, also how about voice calls ringing as opposed to just going to voicemail Thanks

13-08-2011, 12:42	#15
grumpyoldbat Forum Member Join Date: Apr 2008 Posts: 3,636	I have a couple of friends with iPhone on T-Mo and they always tell me texts to them are delayed. Texts to Voda, Orange and Three from my O2 phone seem to arrive straight away.

13-08-2011, 12:47	#16
beecart Forum Member Join Date: Sep 2008 Posts: 383	Quote: Originally Posted by grumpyoldbat I have a couple of friends with iPhone on T-Mo and they always tell me texts to them are delayed. Texts to Voda, Orange and Three from my O2 phone seem to arrive straight away. Are you on O2 ? Do your texts arrive late (texts sent to you from others?) as I seem to have probs with them being delayed

13-08-2011, 12:49	#17
grumpyoldbat Forum Member Join Date: Apr 2008 Posts: 3,636	Yes, I'm on O2. I'm not aware of any delays. I get everything as soon as it's sent.

13-08-2011, 13:09	#18
beecart Forum Member Join Date: Sep 2008 Posts: 383	Quote: Originally Posted by grumpyoldbat Yes, I'm on O2. I'm not aware of any delays. I get everything as soon as it's sent. Cheers, do you have an iphone ? Also mate, do your friends on tmobile not get the messages then ?

13-08-2011, 13:52	#19
barker71 Forum Member Join Date: Jul 2005 Posts: 462	Personally i feel that T-Mobile and Orange's network are both in a dire condition and despite being told time and time again that the networks are converging nothing has yet happened. It looks like 3 are also heavinly reliant on the netework sharing agreement and are suffering as people migrate from them as the coverage is still dire. Being on Tmobile myself compared to o2 and vodafone the signal is quite often much worse with no signal in many more places. Websites are much slower to load than o2 and vodafone. Data speeds are capped at 2mb which quite honestly youd be very lucky to get most of the time, in short avoid T-Mobile like the plague.

13-08-2011, 13:59	#20
beecart Forum Member Join Date: Sep 2008 Posts: 383	Quote: Originally Posted by barker71 Personally i feel that T-Mobile and Orange's network are both in a dire condition and despite being told time and time again that the networks are converging nothing has yet happened. It looks like 3 are also heavinly reliant on the netework sharing agreement and are suffering as people migrate from them as the coverage is still dire. Being on Tmobile myself compared to o2 and vodafone the signal is quite often much worse with no signal in many more places. Websites are much slower to load than o2 and vodafone. Data speeds are capped at 2mb which quite honestly youd be very lucky to get most of the time, in short avoid T-Mobile like the plague. thanks for that barker, i was going to move from O2 to T-Mobile... Is T-mobile not as good as it looks then Regards

13-08-2011, 14:07	#21
grumpyoldbat Forum Member Join Date: Apr 2008 Posts: 3,636	Quote: Originally Posted by beecart Cheers, do you have an iphone ? Also mate, do your friends on tmobile not get the messages then ? There have been instances in the past where texts haven't turned up, yes.

13-08-2011, 14:07	#22
paulker Forum Member Join Date: Nov 2008 Posts: 901	T-mobile speeds are now capped at 1 meg. They used to be capped at 350k. The cap only applies to handsets not dongles. I find T-mobiles data network quite good.

DS Forums

T-Mobile UK

13-08-2011, 14:14	#23
grumpyoldbat Forum Member Join Date: Apr 2008 Posts: 3,636	Quote: Originally Posted by beecart thanks for that barker, i was going to move from O2 to T-Mobile... Is T-mobile not as good as it looks then Regards I moved from T-Mo about 3 years ago because at the time the iPhone was exclusive to O2 and T-Mobile had great data. O2's been fine for me at home, and pretty good when travelling internationally, but I find plenty of places where O2's coverage is lame at best and non-existent at worst. I have a T-Mobile PAYG sim in my other phone and whilst the data is OK, I definitely think the speed and reach has gone downhill. I have a few friends who swear by Three as having great, fast service, but I've read numerous stories about what a total nightmare their customer service is. To be honest, right now, they all need to spend a LOT of money on upgrading their infrastructure and bandwidth, because it's clear that the rapid and widespread adoption of smartphones (and therefore data usage) has swamped them. I don't think any of the networks are providing a great service right now, so unless you have no signal where you are, you may just be better off staying with your current provider.

13-08-2011, 14:21	#24
JordanT91 Inactive Member Join Date: Jul 2010 Posts: 775	Quote: Originally Posted by paulker T-mobile speeds are now capped at 1 meg. They used to be capped at 350k. The cap only applies to handsets not dongles. I find T-mobiles data network quite good. So why, after being uncapped, do I get 2 meg?

13-08-2011, 14:37	#25
barker71 Forum Member Join Date: Jul 2005 Posts: 462	I also have speeds capped at 2mb ...not sure where the 1mb figure has come from.Still much slower than all the others apart from orange.