....Hello, I'm NooksCranny and I am currently in the process of starting up my own pet supplies website and wondered if you could answer these questions to help provide you and any of my potential customers with the best service and products possible

1) How many pets do you have?

2) What kind of pets do you have?


3) Do you look after/feed the wildlife (i.e birds) in your garden?

3a) If so what and what products and brands do you use?


4)How old is your pet(s)?

5) Do any of your pets have special needs? (e.g diabetes, diet)

5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7)

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)

8) What brands do you usually go for?


9) How much would you say you spend on your pets food monthly?

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?



11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)



12) Would you benefit from special offers and/or bulk buying?

12a) If so, what?



and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).




From one animal lover to another, thank you for taking the time to answer my survey

......Anyone??

1) How many pets do you have?

2 dogs and too many rabbits ( Mum runs animal boarding business )


2) What kind of pets do you have?

Qustion 1 covers this


3) Do you look after/feed the wildlife (i.e birds) in your garden?

No

3a) If so what and what products and brands do you use?


4)How old is your pet(s)?

Dalmatian 2 bichon frise is 5 months

5) Do any of your pets have special needs? (e.g diabetes, diet)

No

5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7)



6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)

Dry dogs rabbits dry/ fresh veg

8) What brands do you usually go for?

Business brands no markings just massive unmark sacks

9) How much would you say you spend on your pets food monthly?

Can't answer sorry

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?

Rabbit hutches dog food/ rabbit food

11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)




12) Would you benefit from special offers and/or bulk buying?

Yes

12a) If so, what?

Business

and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).

I have not seen the site so I can't say Would If could see the site

Lets see here...

1) How many pets do you have?
42 (...ish.)

2) What kind of pets do you have?
guinea pigs, rabbits, mice, hamster, quail, dog, budgie, fish, snake.

3) Do you look after/feed the wildlife (i.e birds) in your garden?
in winter

3a) If so what and what products and brands do you use?
birds, a seed that the local pet shop weigh down into paper bags, live meal worms & suet pellets

4)How old is your pet(s)?
guineas range from 1 year to 5 years
rabbits are from <1 year to 5 years
dog is 4
budgie around 3
hamster is 10 months
mice range from 10 weeks to a year
my snake is estimated to be around 5 and a half
and the quail are 1.5 years and 2.5 years.

5) Do any of your pets have special needs? (e.g diabetes, diet)
No

5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7)
no (though i would like to)

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)
Dry

8) What brands do you usually go for?
I use Wagg bunny brunch, guinea crunch and adult dry dog food.
Wilkos own budgie seed, and vitakraft seed sticks
wilkos own budgie seed and finch seed mixed together with a chick crumb from the local pet store mixed in for the quail
i use a "country value" bulk bag of hamster and gerbil mix for the smaller rodents.
King british fish flakes and ALF frozen foods (blood worm/daphnia)

9) How much would you say you spend on your pets food monthly?
hay, fresh food and all included for the rabbits and guineas is around £15
dog £5, probably with another £5 on treats
budgie & quail <£3 including millet and treat sticks
mice, hamster about £3
fish <£1

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
probably small rodent & bird accessories, feeding bowls, reptile accessories & decor, dog toys/collars & leads and training treats and tools.
bulk small rodent food

11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)
what i would really like to see for sale out there are guinea pig accessories that will actually fit a guinea pig in them, my guineas aren't especially porky, but they often struggle to get into/out of the shop bought accessories i've gotten them which are supposedly designed for guinea pigs

oh, and appropriately sized hamster wheels for syrian hamsters, as the standard sized ones are often too small, where as rat ones are too large, you can get a size in between, but in the 4 years i've been keeping hamsters, i've managed to find one, once at the range and nowhere else.
thankfully the hams haven't completely destroyed it over the years

I would also LOVE to see more welfare friendly rabbit hutches around for sale, as well as guinea pig hutches
as most of the ones you can buy locally are far too small to house the animals alone, let alone if someone gets a pair.


12) Would you benefit from special offers and/or bulk buying?
probably

12a) If so, what?
dog treats are always a good place for these, as they can often be expensive and any special offers are useful
i always bulk buy foods.

and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).

none at the moment, sorry

1) How many pets do you have? 2

2) What kind of pets do you have? Cat & Goldfish


3) Do you look after/feed the wildlife (i.e birds) in your garden? No

3a) If so what and what products and brands do you use?


4)How old is your pet(s)? 13 and the fish is nearly 4

5) Do any of your pets have special needs? (e.g diabetes, diet)
No
5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7)

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh) Wet and Dry for the cat and pellets for the fish

8) What brands do you usually go for? Iams, Gourmet, Felix, Feline Fayre, Hi Life, Whiskers Sensations and cant remember what fish food


9) How much would you say you spend on your pets food monthly? around £20

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy? Toys, Beds, Scratching Posts, Activity Centres, Food, Cat Litter, Cat Collars, Cat Grooming Products, biorb fish products



11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere) Cat baked goods, like cookies, birthday cakes, unusual treats.



12) Would you benefit from special offers and/or bulk buying? Yes

12a) If so, what? Dry and Wet food, cat litter and biorb service kits/airstones



and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful). i think having baked products would be good, like buscuits, treats, cookies.

hope this helps a little

Thanks to everyone so far for there answers keep them coming...

Answers in bold

1) How many pets do you have? 1

2) What kind of pets do you have? A Cat


3) Do you look after/feed the wildlife (i.e birds) in your garden? No

3a) If so what and what products and brands do you use?


4)How old is your pet(s)? 4

5) Do any of your pets have special needs? (e.g diabetes, diet) No

5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7) No

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh) Wet & Dry

8) What brands do you usually go for? James wellbeloved & Felix as good as it looks


9) How much would you say you spend on your pets food monthly? £30

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy? Bedding & toys.



11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard for you to find elsewhere) Can't think of anything.



12) Would you benefit from special offers and/or bulk buying? Yes

12a) If so, what? Wet & Dry food



and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful). Can't think of anything right now, but good luck with your adventure.

Good luck with the site!

1) How many pets do you have?

3 cats and 6 pond fish


2) What kind of pets do you have?

As above


3) Do you look after/feed the wildlife (i.e birds) in your garden?

In the colder months, yes


3a) If so what and what products and brands do you use?

I just buy what I see in supermarkets or garden centres, generally bird seeds - I don't go for any brands. My mum is obsessive about feeding the birds on her farm and she buys a mixture of seeds, nuts and suet, spending over £30/month, she loves the wild birds - and there are lots of them around!



4)How old is your pet(s)?

Bernard is now over 6, Millie and Lucy are 1, my current batch of pond fish are about 3 - 4 years old


5) Do any of your pets have special needs? (e.g diabetes, diet)

Bernard is supposed to be on a diet and I have low calorie food for him but he finishes the other cats' leftovers - I can't always stop him because he can be a bit sneaky. He also has the oral care Science Plan dry food because his teeth are in poor condition but the vet won't do a dental because she says he's too fat

5a)If so what?
As above


6) Do you run or work on a farm? (if no skip to question 7)

No - my parents do, they own a farm in Ireland



6a) What kind of animals do you have on your farm?

Nowadays, just cattle


6b) What products do you buy the most for your animals?

Cat food, fish food, flea and worming treatment etc.


6c) What products would you like to see on my website that you could purchase to help your animals?

I rarely use websites to buy anything. I can't think of anything that I can't procure from a local store. I've use the Petmate website for procuring spare bowls for my automatic cat feeder and for sending me parts when my cat flap breaks. I also ordered some spare collar magnets recently



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)

A mixture of wet and dry for my cats. I don't eat meat myself so never buy fresh meat


8) What brands do you usually go for?

Science Plan dry food and wet pouches (usually Whiskas as all 3 cats like that brand)


9) How much would you say you spend on your pets food monthly?

I don't really want to work it out because I think it's probably quite a lot.



10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?

Sorry, I don't usually use websites. When I reserved my 2 new cats I went on a shopping spree in Pets at Home and spent over £180 on cat bed, enclosed litter tray,cat litter, extra scratching posts, collars and Science Plan and Hills food. Also litter tray liners, food bowls, deodoriser and cat toys. Those are the type of items I'd have been interested in if I lived somewhere remote or didn't have a car.



11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)

I live outside Watford, on the borders with London, so have good access to lots of shops. I can't think of anything I might need It might be different if I was living where my parents live in rural Ireland - but even they have a fairly well stocked pet store near them.



12) Would you benefit from special offers and/or bulk buying?

I rarely bulk buy.


12a) If so, what?

Perhaps dry cat food. My friend bulk buys cat litter - she doesn't have a car - so makes one big shop with a friend with a car.


and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).

As others, it's difficult to give feedback without seeing the framework.

Good luck

Thanks to everyone so far

[quote=NooksCranny;51970952]....Hello, I'm NooksCranny and I am currently in the process of starting up my own pet supplies website and wondered if you could answer these questions to help provide you and any of my potential customers with the best service and products possible

1) How many pets do you have? = 5
2) What kind of pets do you have? = 2 cats and 3 budgies.
3) Do you look after/feed the wildlife (i.e birds) in your garden? = No because of the cats.

3a) If so what and what products and brands do you use? N/A


4)How old is your pet(s)? Cats 3 and 7, budgies 7, 7, 3

5) Do any of your pets have special needs? (e.g diabetes, diet)

5a)If so what? No.


6) Do you run or work on a farm? (if no skip to question 7)

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh) Mostly wet, although 1 cat does eat biscuits

8) What brands do you usually go for? Mainly Felix and Applaws

9) How much would you say you spend on your pets food monthly? Average £40 ish for the cats.

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy? Probably cat food.

11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere) I always like to find Applaws, but locally it is rather expensive.


12) Would you benefit from special offers and/or bulk buying?

12a) If so, what? Would like to bulk buy cat food, ie Felix sachets etc.

and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful)


Can't really think of anything specific, but just a good site easy to move around.

From one animal lover to another, thank you for taking the time to answer my survey

Thank you

Anyone else?

I hope I answered ok

1) How many pets do you have?

7

2) What kind of pets do you have?

1 cat, 6 snakes

3) Do you look after/feed the wildlife (i.e birds) in your garden?

No

3a) If so what and what products and brands do you use?


4)How old is your pet(s)?

Cat approx 12, Snakes 1 year to 2 years old

5) Do any of your pets have special needs? (e.g diabetes, diet)

No

5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7)

No

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)

Cat - wet, Snakes - defrosted

8) What brands do you usually go for?

Cat - Felix, Snakes - various size of mice/rat

9) How much would you say you spend on your pets food monthly?

Cat - £28, Snakes - £24 for all 6.

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?

Reptile related equipment/supplies

11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)



12) Would you benefit from special offers and/or bulk buying?

12a) If so, what?



and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).

Keep carriage costs to a minimum and use couriers who don't surcharge for certain places.

....Hello, I'm NooksCranny and I am currently in the process of starting up my own pet supplies website and wondered if you could answer these questions to help provide you and any of my potential customers with the best service and products possible

1) How many pets do you have?

lots

2) What kind of pets do you have?

4 rabbits, 6 goldfish, 1 plec, 8 harlequin rasbora, 3 clown loaches, 4 angels, 5 danios, 5 white cloud mountain minnows, lots of snails.

3) Do you look after/feed the wildlife (i.e birds) in your garden?
No, neighbour does though.

3a) If so what and what products and brands do you use?


4)How old is your pet(s)?

2 bunnies are 8 & other 2 are about 4. Fish vary from 15 to 1 year old.

5) Do any of your pets have special needs? (e.g diabetes, diet)

5a)If so what?



6) Do you run or work on a farm? (if no skip to question 7)

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)

rabbits: supa rabbit excell, various veg & fruit & hay.
Fish live foods, frozen foods, fruit, veg, flakes & pellets

8) What brands do you usually go for?
Burgess, Hikari etc, lots of brands.

9) How much would you say you spend on your pets food monthly? about £20?

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
I wouldn't. I use Ebay & trusted sellers + dustfreehay.co.uk for...erm...hay.


11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)



12) Would you benefit from special offers and/or bulk buying?

12a) If so, what?



and finally.....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).




From one animal lover to another, thank you for taking the time to answer my survey

1) How many pets do you have?
Four

2) What kind of pets do you have?
2 dogs, 2 cats

3) Do you look after/feed the wildlife (i.e birds) in your garden?
Yes, in the winter

3a) If so what and what products and brands do you use?
No idea, just whatever's in Asda, Morrisons, Pets At Home

4)How old is your pet(s)?
Dogs - 8 and 2, cats - 11 and 12

5) Do any of your pets have special needs? (e.g diabetes, diet)
No

6) Do you run or work on a farm? (if no skip to question 7)
No

7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)
Dogs - dry, one cat - just dry (she won't eat meat), the other cat wet, though she sometimes nicks her sister's dry food she's not a big fan.

8) What brands do you usually go for?
Dogs - James Wellbeloved, Wagg and Burgess Supadog Greyhound and Lurcher.
Cats - Purina One, Go Cat and Whiskers dry. Every brand of wet food there is, apart from Whiskers - always pouches or trays, never tins.

9) How much would you say you spend on your pets food monthly?
Too much

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
Large bags of Wellbeloved and Burgess, if it was cheaper with postage than in the shops. Puffed Jerky dog treats, can't them in the shops round here - I'm getting them off Ebay at the moment. Dog toys. Dog coats.

11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)
Puffed Jerky dog treats. Lurcher coats (winter, fleece, rain, hi vis) - we're always hunting online for reasonably priced lurcher coats, they get torn and/or lost quite often.

12) Would you benefit from special offers and/or bulk buying?
Yes
12a) If so, what?
It'd save having to lug large bags of dog food (and maybe cat litter) from the supermarket, but it would depend on postage of course.

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).
Make sure it has a simple to use navigation structure and a clear faqs section with postage, delivery times, returns policy and contact details all easy to find. There's nothing more off putting in an online shop than having to hunt for the postage and returns details.
Test the site to death, get everyone you know and everyone they know to test it before it goes live. Make sure it's as user friendly with all levels of computing skills as possible.
Keep postage as low as possible, and delivery times as short as possible.

Good luck, post a link to the site once it's in beta and we can help test it for you.

Thanks everyone so far I am currently researching some of the ideas for products that you have given me.

1) How many pets do you have?
One

2) What kind of pets do you have?
A Domestic Cat

3) Do you look after/feed the wildlife (i.e birds) in your garden?
Yes

3a) If so what and what products and brands do you use?
Fat Balls and Bread.

4)How old is your pet(s)?
Four Years old

5) Do any of your pets have special needs? (e.g diabetes, diet)
No.

6) Do you run or work on a farm? (if no skip to question 7)
No (how random)

7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)
Wet. Two/Three pouches per day and Dry food left out over night.

8) What brands do you usually go for?Whiskas Pouches / Iams Dry Food.

9) How much would you say you spend on your pets food monthly?
I have no idea, sorry.

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
New treats / toys or food if it was cheaper than the supermarkets.

11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)
Wooden Cat Litter

12) Would you benefit from special offers and/or bulk buying?
Yes.

12a) If so, what?We are always looking for large bulks of Wooden Cat litter so we don't have to go to the supermarket twice weekly for it. We cannot find it anywhere.

1) How many pets do you have?
3 cats


3) Do you look after/feed the wildlife (i.e birds) in your garden?
Too many cats in the neighbourhood - birds give us a wide berth.

4)How old is your pet(s)?
14 years, 1 year, 4 months

5) Do any of your pets have special needs? (e.g diabetes, diet)
Yes

5a)If so what?
Kidney failure - supposed to be on a special diet, but won't touch it.

Do you run or work on a farm? (if no skip to question 7)
No


7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)
two cats eat wet, one eats dry

8) What brands do you usually go for?
Felix kitten for Archie, Hills Dry food for Woody, Encore for Shadow (even though he's supposed to eat his special renal diet)


9) How much would you say you spend on your pets food monthly?
I dread to think

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
Accessories - feeders, toys, refill cartridges for water fountain etc, if they were competively priced compared to local pet shop.


11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)
As above



12) Would you benefit from special offers and/or bulk buying?
No, my cats change their mind so frequently about what they like to eat that I have given up bulk buying their food. As soon as I would bulk buy they would decide they didn't like that specific brand anymore.

and finally....

13) Any feedback and/or suggestions and/or ideas for my site? (this would be very helpful).
No suggestions, just to wish you good luck with it.

1) How many pets do you have?
I have two dogs and lots of chickens.

2) What kind of pets do you have?
As above


3) Do you look after/feed the wildlife (i.e birds) in your garden?
No as it encourages rats (as they are also attracted to chickens)


4)How old is your pet(s)?
6 and 7 years old

5) Do any of your pets have special needs? (e.g diabetes, diet)
No - both fit and healthy *touches wood*


6) Do you run or work on a farm? (if no skip to question 7)
No


7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)
Dried complete food for the dogs. Lots of different grains for the chickens.

8) What brands do you usually go for?
Skinners for the dogs and various for the chickens.


9) How much would you say you spend on your pets food monthly?
£30 for the dogs and £20 for the chickens.

10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
Dry food, toys, bedding etc


11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)
Nothing


12) Would you benefit from special offers and/or bulk buying?
yes

12a) If so, what?
I bulk buy the dog biscuit and i only buy from a site that does free delivery if i spend a certain amount.

1) How many pets do you have?
Two
2) What kind of pets do you have?
Dogs


3) Do you look after/feed the wildlife (i.e birds) in your garden?
Yes

3a) If so what and what products and brands do you use?
Peanuts from pet shop, the rest is table scraps


4)How old is your pet(s)?
10 years and 9 years

5) Do any of your pets have special needs? (e.g diabetes, diet)
Yes

5a)If so what?
Allergies



6) Do you run or work on a farm? (if no skip to question 7)
No

6a) What kind of animals do you have on your farm?


6b) What products do you buy the most for your animals?


6c) What products would you like to see on my website that you could purchase to help your animals?



7) What kind of food do you feed your pet the most? (i.e wet, dry, fresh)
Cans and dry and fresh veg

8) What brands do you usually go for?
Butchers and fish4dogs or Oscars


9) How much would you say you spend on your pets food monthly?
£30
10) If you were to visit my website, what kind of thing would you specifically be looking for on there to buy?
bulk buy dog food



11)What kind of products would you like to see on there? (that you may not see anywhere else or are hard fot you to find elsewhere)
gluten free foods



12) Would you benefit from special offers and/or bulk buying?
yes

12a) If so, what?
dry food and cans