I was 9 months into a contract and they decided to kill my local transmitter, so they let me out of contract early, I had to send the phone back. So sent it back and ordered another contract phone with vodafone, the Vodafone mobile arrived next day, The Orange was delivered next day Special delivery however it can't be found so contract can't be cancelled until its found which can take up to 10 days, which started of as 5, progressed to 7 and is now at 10 days. It was signed for but was never scanned in apparently, In the mean time peace of mind will be up on the Vodafone contract on Friday, so the entire thing is a mess, and I can't get a PAC until the phones found, contract can't be cancelled until the phones found, all in all a mess.