Can you keep your number when going from Pay Monthly to Pay As You Go?

rewind · 22-08-2011, 13:04

I have had my current mobile phone number since about 1997 from the BT Cellnet days. I was a customer of BT Cellnet/O2 continuously as a Pay Monthly subscriber until August 2010. I then switched to Orange as O2 didn't give me any incentive to stay and I knew someone who worked at Orange so I got a Friends and Family deal.

I am currently on an 18 month contract which will be expiring early next year. I am probably going to move to 3 as I haven't been impressed by Orange either with their data coverage or their customer service.

If I get a PAYG SIM from 3, am I able to port my number over from Orange to them as I did from O2 to Orange? Or can you only do this with Pay Monthly?

Thanks.

markrduk · 22-08-2011, 13:11

Yes you will be able to port your number to pay as you go on 3.

The only time you can't port (usually) is if you want to port a contract number into a contract account on the same network.

rewind · 22-08-2011, 13:25

Thanks. Good to know.

So when it comes to leaving, I would just get my PAC number as normal, get a PAYG SIM from 3 and then ring up 3 and ask them to transfer it over?

finbaar · 22-08-2011, 14:08

Quote:

Originally Posted by rewind

Thanks. Good to know.

So when it comes to leaving, I would just get my PAC number as normal, get a PAYG SIM from 3 and then ring up 3 and ask them to transfer it over?

Yes

.

davethorp · 22-08-2011, 15:50

Don't know if they still do but there was a time when 3 would give you £10 extra credit if you port your number into pay as you go

artnada · 22-08-2011, 16:35

Hijack alert:

Can you convert a 30 day rolling pay monthly into a PAYG on the same network and keep the same number?
i.e. On 3 Pay monthly to 3 PAYG

ACU · 22-08-2011, 16:52

Quote:

Originally Posted by rewind

I have had my current mobile phone number since about 1997 from the BT Cellnet days. I was a customer of BT Cellnet/O2 continuously as a Pay Monthly subscriber until August 2010. I then switched to Orange as O2 didn't give me any incentive to stay and I knew someone who worked at Orange so I got a Friends and Family deal.

I am currently on an 18 month contract which will be expiring early next year. I am probably going to move to 3 as I haven't been impressed by Orange either with their data coverage or their customer service.

If I get a PAYG SIM from 3, am I able to port my number over from Orange to them as I did from O2 to Orange? Or can you only do this with Pay Monthly?

Thanks.

If your not happy with Oranges data coverage, you going to be less happy with 3s.

ACU · 22-08-2011, 16:53

Quote:

Originally Posted by artnada

Hijack alert:

Can you convert a 30 day rolling pay monthly into a PAYG on the same network and keep the same number?
i.e. On 3 Pay monthly to 3 PAYG

Yes I am pretty sure you can...not 100% sure though.

artnada · 22-08-2011, 17:01

Quote:

Originally Posted by ACU

Yes I am pretty sure you can...not 100% sure though.

ooh kwl ta

rewind · 22-08-2011, 17:29

Quote:

Originally Posted by ACU

If your not happy with Oranges data coverage, you going to be less happy with 3s.

Oh really? I thought that was 3's selling point?!

ACU · 22-08-2011, 17:52

Quote:

Originally Posted by rewind

Oh really? I thought that was 3's selling point?!

I am pretty sure there was a thread on here a while back, where quite a few people were saying that 3 had pretty bad coverage of all the networks. Vodafone was the best.

I think all the companies have pretty poor/average customer service

scooby1970 · 22-08-2011, 18:51

Quote:

Originally Posted by ACU

I am pretty sure there was a thread on here a while back, where quite a few people were saying that 3 had pretty bad coverage of all the networks. Vodafone was the best.

I think all the companies have pretty poor/average customer service

I can't fault 3's coverage. I travel round the UK with my job and its the only network that I can almost always guarantee a signal with. I found it miles better than Orange, O2 and T-Mobile and on a par with Vodafone... only much quicker than Vodafone. Customer Service is hit or miss with any network depending on who you get thorough to!

Mark

lost boy · 22-08-2011, 21:00

Quote:

Originally Posted by davethorp

Don't know if they still do but there was a time when 3 would give you £10 extra credit if you port your number into pay as you go

Yes they still do it - according to this (rather wordy) link anyway; http://www.three.co.uk/Help_Support/...=1214305745843

alan.w · 22-08-2011, 21:46

Quote:

Originally Posted by ACU

If your not happy with Oranges data coverage, you going to be less happy with 3s.

I moved from orange to 3 and data is 100 times better

ACU · 23-08-2011, 11:04

Quote:

Originally Posted by scooby1970

I can't fault 3's coverage. I travel round the UK with my job and its the only network that I can almost always guarantee a signal with. I found it miles better than Orange, O2 and T-Mobile and on a par with Vodafone... only much quicker than Vodafone. Customer Service is hit or miss with any network depending on who you get thorough to!

Mark

Quote:

Originally Posted by alan.w

I moved from orange to 3 and data is 100 times better

Looks like I stand corrected.

22-08-2011, 13:04	#1
rewind Forum Member Join Date: May 2000 Posts: 2,083	Can you keep your number when going from Pay Monthly to Pay As You Go? I have had my current mobile phone number since about 1997 from the BT Cellnet days. I was a customer of BT Cellnet/O2 continuously as a Pay Monthly subscriber until August 2010. I then switched to Orange as O2 didn't give me any incentive to stay and I knew someone who worked at Orange so I got a Friends and Family deal. I am currently on an 18 month contract which will be expiring early next year. I am probably going to move to 3 as I haven't been impressed by Orange either with their data coverage or their customer service. If I get a PAYG SIM from 3, am I able to port my number over from Orange to them as I did from O2 to Orange? Or can you only do this with Pay Monthly? Thanks.

22-08-2011, 14:08	#4
finbaar Forum Member Join Date: Nov 2009 Posts: 3,921	Quote: Originally Posted by rewind Thanks. Good to know. So when it comes to leaving, I would just get my PAC number as normal, get a PAYG SIM from 3 and then ring up 3 and ask them to transfer it over? Yes.

22-08-2011, 13:11	#2
markrduk Forum Member Join Date: Sep 2007 Location: Manchester Posts: 1,225	Yes you will be able to port your number to pay as you go on 3. The only time you can't port (usually) is if you want to port a contract number into a contract account on the same network.

22-08-2011, 13:25	#3
rewind Forum Member Join Date: May 2000 Posts: 2,083	Thanks. Good to know. So when it comes to leaving, I would just get my PAC number as normal, get a PAYG SIM from 3 and then ring up 3 and ask them to transfer it over?

22-08-2011, 15:50	#5
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	Don't know if they still do but there was a time when 3 would give you £10 extra credit if you port your number into pay as you go

22-08-2011, 16:35	#6
artnada Forum Member Join Date: Nov 2000 Posts: 9,397	Hijack alert: Can you convert a 30 day rolling pay monthly into a PAYG on the same network and keep the same number? i.e. On 3 Pay monthly to 3 PAYG

22-08-2011, 16:52	#7
ACU Forum Member Join Date: Aug 2009 Posts: 7,916	Quote: Originally Posted by rewind I have had my current mobile phone number since about 1997 from the BT Cellnet days. I was a customer of BT Cellnet/O2 continuously as a Pay Monthly subscriber until August 2010. I then switched to Orange as O2 didn't give me any incentive to stay and I knew someone who worked at Orange so I got a Friends and Family deal. I am currently on an 18 month contract which will be expiring early next year. I am probably going to move to 3 as I haven't been impressed by Orange either with their data coverage or their customer service. If I get a PAYG SIM from 3, am I able to port my number over from Orange to them as I did from O2 to Orange? Or can you only do this with Pay Monthly? Thanks. If your not happy with Oranges data coverage, you going to be less happy with 3s.

22-08-2011, 16:53	#8
ACU Forum Member Join Date: Aug 2009 Posts: 7,916	Quote: Originally Posted by artnada Hijack alert: Can you convert a 30 day rolling pay monthly into a PAYG on the same network and keep the same number? i.e. On 3 Pay monthly to 3 PAYG Yes I am pretty sure you can...not 100% sure though.

22-08-2011, 17:01	#9
artnada Forum Member Join Date: Nov 2000 Posts: 9,397	Quote: Originally Posted by ACU Yes I am pretty sure you can...not 100% sure though. ooh kwl ta

22-08-2011, 17:29	#10
rewind Forum Member Join Date: May 2000 Posts: 2,083	Quote: Originally Posted by ACU If your not happy with Oranges data coverage, you going to be less happy with 3s. Oh really? I thought that was 3's selling point?!

22-08-2011, 17:52	#11
ACU Forum Member Join Date: Aug 2009 Posts: 7,916	Quote: Originally Posted by rewind Oh really? I thought that was 3's selling point?! I am pretty sure there was a thread on here a while back, where quite a few people were saying that 3 had pretty bad coverage of all the networks. Vodafone was the best. I think all the companies have pretty poor/average customer service

22-08-2011, 18:51	#12
scooby1970 Forum Member Join Date: Jun 2003 Location: Neath Posts: 2,468	Quote: Originally Posted by ACU I am pretty sure there was a thread on here a while back, where quite a few people were saying that 3 had pretty bad coverage of all the networks. Vodafone was the best. I think all the companies have pretty poor/average customer service I can't fault 3's coverage. I travel round the UK with my job and its the only network that I can almost always guarantee a signal with. I found it miles better than Orange, O2 and T-Mobile and on a par with Vodafone... only much quicker than Vodafone. Customer Service is hit or miss with any network depending on who you get thorough to! Mark

22-08-2011, 21:00	#13
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	Quote: Originally Posted by davethorp Don't know if they still do but there was a time when 3 would give you £10 extra credit if you port your number into pay as you go Yes they still do it - according to this (rather wordy) link anyway; http://www.three.co.uk/Help_Support/...=1214305745843

22-08-2011, 21:46	#14
alan.w Forum Member Join Date: Jun 2001 Location: Southwick Brighton West Sussex Posts: 1,246	Quote: Originally Posted by ACU If your not happy with Oranges data coverage, you going to be less happy with 3s. I moved from orange to 3 and data is 100 times better

23-08-2011, 11:04	#15
ACU Forum Member Join Date: Aug 2009 Posts: 7,916	Quote: Originally Posted by scooby1970 I can't fault 3's coverage. I travel round the UK with my job and its the only network that I can almost always guarantee a signal with. I found it miles better than Orange, O2 and T-Mobile and on a par with Vodafone... only much quicker than Vodafone. Customer Service is hit or miss with any network depending on who you get thorough to! Mark Quote: Originally Posted by alan.w I moved from orange to 3 and data is 100 times better Looks like I stand corrected.

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Can you keep your number when going from Pay Monthly to Pay As You Go?