Hola,

I just received a brand new Humax HDR and have set it up. The signal is fine with my Sky HD box but nothing on the new Humax (0%). Sometimes I see the signal strength jump up, for a split second, then nothing.

Perhaps the middle part of the cables from the dish going into the box must be cut to become longer? Maybe the Humax design is different?

Or am I just guessing?

If anybody has any ideas, thanks in advance.

Check the two cables are connected to the two outer f sockets with nothing connected to the middle one. It should be a straight swap.

I am having some success! I went and changed the transponder in the transponder list. I unselected "All". The trouble shooting guide tells me to try 11428H 27500A, but no signal, so I tried a few below and there was a great signal. So selecting one I managed to tune into a selection of BBC news, and radio, but nothing else.

So with one selected (ticked) I go to Freesat Tune and the signal is gone So I do not get all the channels to auto-tune.

I need to work out how to get the signal and Freesat auto-tune to work together? Please tell me I don't have to manually tune!!!?

Cheers and thanks

I would try swapping LNB1 and LNB2 over - I suspect you could have a poor connection on one of them.
Can I confirm that you have a quad LNB with 2 feeds going to both the Sky box and the HDR?

Now I am back in manual tuning mode and decided to select "All", and it seems to be manually adding loads and loads now I am confused

I suspect that your dish is slightly out of alignment.

Freesat's home transponder is carried on Eurobird, Sky's on the Astra 2 satellite. They are 0.3 degrees apart.

The Humax won't tune in, in Freesat mode, if it doesn't receive the epg 'home' transponder.

Well I have all the channels now, literally, but I guess until I get a signal with "11428H 27500A" then I'll not be able to clean up and have the Freesat line up.

Perhaps this unit is still warming up

Cheers

Hi texasgooner

Dou by any chance have a debt (cordless) phone base near by or a wifi router. If so disconnect then one at a time and see if you are getting home transponder.
Check if you get Bloomberg TV that is on 11426 V. That is also on Eurobird. Also try swapping LNB1 & LNB2 Cables to eliminate dodgy connection.

Also did you enter your postcode correctly when you select freest Tune.

Kirit

As others have suggested, it sounds like your dish is poorly aligned, for Freesat you need to be able to receive Eurobird at 28.5E as well as Astra 28.2E.

If the dish is aligned slightly too far west it will get 28.2 OK, but not 28.5, it needs aligning half way between them really.

Hi,

No cordless phones around, and I swapped the cables too. I do use a Selfsat "flat" dish, which has been perfect when using the Sky box... just can't get the "11428H 27500A" for a signal which I guess is the problem here. I am messing with the dish now to slightly turn it on the horizontal to see if I can "lock" to this. But it's tricky/sensitive.

Cheers

Hi texasgooner

You are not by any chance using the Selfsat flat dish through a window by any chance because glass distorts the sat beam. I have a motorised dish as I have corner property I can only see 26 E to 36W but thanks to my neighbours bathroom window which reflects Turksat at 42E.
I also used to play with BSB flat dish in those days when they were around. 11428H is a little weak if dish is focused on 2AB

Did you check if you get Bloomberg Channel on your sky box? It is in the news section on EPG. If not try adjust your dish for that first and then move the cables to Humax
Kirit

I must be getting close, now found 14 channels and this is with only "11428H 27500A" selected

Now you have a usable signal on the Freesat Home transponder do a reset to factory defaults. The box should now recognise a UK postcode and give you a message two cables found.

After installation open this file in your browser and tune to 1 station from each transponder in turn and press info. Check the signal strength and quality on the two bar graphs bottom right (quality - the lower is more important). Any looking dodgy Menu/System/Diagnostics will give you exact percentage figures.

Any bad ones report satellite frequency and polarisation from the list

http://humaxgoodies.weebly.com/frees...ansponder.html

Brilliant, thanks, it's taking the signal, postcode, now building the list of channels as I would have expected...

Seems I just need to tighten up the dish now, as I have been moving it, I must make sure I always get to 11428H 27500A?

The factory reset (after getting a signal from 11428H 27500A) was the winner here?

Cheers

Did you see the message - two cables - it's important.

Hi, I think I did...

I'm managing to record two channels at once, so I guess so.

The only thing I still can't get is CH4 HD... but that was the same with my Sky box too so I think it's cause I have a small area through which I can point my dish (due to balcony's and building etc)

Thanks everyone for all your help today.

Cheers

It can't be the small area, there is no way that you can get some transponders and not others from the same orbital point due to an obstruction. Most likely a minor dish alignment problem. (less likely but possible some sort of interference around 12606 MHz)

On the list I linked to check the signal strength quality on the EB1 High Band Verticals (HBV) compared to High Band Horizontals (HBH). If the HBV's are lower it's most likely a lnb skew issue.

Which button is "Info" on the remote for Humax, I don't have it (so I can be sure). Cheers

It's the little i between the volume and programme up/down rockers and directly above opt+

I got it "i" button. I need to wake up!

Surely a partial obstruction could cause the weaker/higher frequency transponders to not be received?

The OP states he can't get Channel 4 - HD which is not the highest or weakest frequency, on my dish it gives 100/100%. There are threads from posters who because of the sensitivity of the Humax tuners they have needed attenuators to get CH4-HD.

The highest frequency currently used by Freesat

650 Ocean TV 12643 V
803 Pitch TV 12643 V
804 Pitch World 12643 V

Trees might knock out some transponders but a solid obstruction will knock out everything