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Old 08-09-2011, 16:35
Tommo781
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Does anyone have the same problem as me?

I am in the UK but I am getting ads on the BBC website, which shouldn't happen. The BBC site says "The BBC already uses technology that identifies whether users come from outside the UK. This technology recognises the location of the user's computer and only serves adverts to those users who are outside the UK."

I have a desktop and a laptop. Both run from the same broadband ISP and are only used in my home. There are no ads on the BBC website on my desktop, but they are there on my laptop. I have reported this to the BBC using their on line reporting form, but nothing has been done.

Am I alone? Is there a quick fix?

Thanks everyone.
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Old 08-09-2011, 16:40
pinkteddyx64
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Has your laptop been setup to use a proxy server IP address from a different country, ie the United States?
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Old 08-09-2011, 16:41
Saishoyw
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Are you using a proxy on the laptop or a work VPN?

Do you have any programmes that mask your IP like peer block or peer guardian?

http://www.whatsmyip.org go there and see what it says in "more about you".

if your desktop and laptop do not match then there's something odd with your laptop if you haven't installed any of the above.
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Old 08-09-2011, 17:32
Tommo781
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Has your been setup to use a proxy server IP address from a different country, ie the United States?
Are you using a proxy on the laptop or a work VPN?

Do you have any programmes that mask your IP like peer block or peer guardian?

http://www.whatsmyip.org go there and see what it says in "more about you".

if your desktop and laptop do not match then there's something odd with your laptop if you haven't installed any of the above.
Oh dear! I am not at all computer literate on the stuff you have mentioned. I have gone to the link whatsmyip.org on my laptop and desktop and it shows me as in the same place in the UK on both. The IP address is the same on both and it says there is no proxy or invisible proxy used. In fact the details are identical for both the laptop and the desktop.
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Old 08-09-2011, 18:22
Beachcomber
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Just use Firefox with Ad-Block Plus. I haven't seen ads on any web sites for years.
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Old 08-09-2011, 18:37
SouthCity
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Just use Firefox with Ad-Block Plus. I haven't seen ads on any web sites for years.
Enjoy it while you can- if ad-blockers becomes the norm you can expect far more websites to go behind the paywall.

Ad funding clearly isn't working for the Guardian - they lost 38 million last year.

http://www.dailyfinance.co.uk/2011/0...-plan-compute/
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Old 08-09-2011, 18:41
mossy2103
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Just use Firefox with Ad-Block Plus. I haven't seen ads on any web sites for years.
But in this case, it merely treats the symptom, not the cause.

If the desktop access displays the BBC site without ads (which is correct for the UK), but the laptop does, then that indicates that the problem or config issue lies on the laptop (rather than with the ISP or with the BBC).
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Old 08-09-2011, 19:38
Tommo781
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But in this case, it merely treats the symptom, not the cause.

If the desktop access displays the BBC site without ads (which is correct for the UK), but the laptop does, then that indicates that the problem or config issue lies on the laptop (rather than with the ISP or with the BBC).
Thanks for that. I don't want to download Firefox to deal with it. Does anyone have any idea what I can do to see if it is a config issue on my laptop please?
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Old 08-09-2011, 19:56
Beachcomber
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I live outside of the UK. I do not use a proxy. I have temporarily disabled Ad-Block on the BBC web site but I still don't see any advertisements. I have also, on this rare occasion, opened IE but there are no ads on the BBC site there either.

Maybe the OP's ads are being generated in some other way.
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Old 08-09-2011, 20:09
Daveoc64
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I live outside of the UK. I do not use a proxy. I have temporarily disabled Ad-Block on the BBC web site but I still don't see any advertisements. I have also, on this rare occasion, opened IE but there are no ads on the BBC site there either.

Maybe the OP's ads are being generated in some other way.
The BBC is quite cautious in displaying adverts on the BBC site to international users to avoid situations like the OP is experiencing.

The BBC has 4 versions of its site:

UK with no ads (what most people in the UK should see)
UK with ads
International with no ads
International with ads

The international site places less emphasis on the UK-only services (like iPlayer and local TV) and more focus on World news.

You're likely seeing one of the two versions of the site without ads because the BBC can't establish where you are reliably enough.

Simply blocking the ads isn't going to help if the OP is seeing non-UK content.
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Old 09-09-2011, 01:28
Smiggs
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Let's narrow this down. Is this Windows or IE with the problem? Does this happen in a browser other than IE on the same computer?

If it happens in IE only try it out in Private Browsing mode, does it still happen? Clear your cache and history. Still happening try a malware scan. If it happens in another browser too just do a malware scan.
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Old 09-09-2011, 09:33
PowerJC
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Clearing cookies should probably fix it.

Assuming you are using internet explorer 8, got to the safety menu, then clear browsing history. Make sure cache and cookies are ticked on the menu that comes up.
Though this will delete any saved settings you have on websites, it should sort the bbc problem out.

If it's internet explorer 9 use these instructions http://windows.microsoft.com/en-GB/w...net-Explorer-9

If you already know how to clear cookies just ignore the above.
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Old 09-09-2011, 11:17
Tommo781
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Thanks everyone. I have managed to fix it. More by luck than anything else.

But firstly, in answer to previous questions from FMs kindly trying to help me, on both computers I use Google Chrome and my internet provider is BT. I am telling you this in case anyone else has the same problem.

The BBC website content is exactly the same on both computers, the only difference being that I see ads on the laptop. Those ads are tracking me, cos yesterday evening I searched for hotel prices in York, and today the ads box was predominantly hotel companies in the UK with York hotel offers.

I clicked some very small type at the bottom of the box which said "about this ad". That took me to a media company website that major websites use for their ads. Included was a link to disable "buzzdock" in order to get rid of ads. So I did, and the ads have gone!

How they came to be there in the first place is a complete mystery to me. So thanks everyone in helping me.
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Old 09-09-2011, 11:31
anniebrion
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If you don't want to be tracked then try the Ghostery add-on, there is one for most browsers.

http://www.ghostery.com/
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Old 09-09-2011, 11:40
zx50
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I don't know what the first poster's seeing, but it's not what I'm seeing. I can't see any adverts at all on their site.
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Old 09-09-2011, 11:43
Tommo781
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I don't know what the first poster's seeing, but it's not what I'm seeing. I can't see any adverts at all on their site.
That was the whole point. We shouldn't be able to see them in the UK, but I could on my laptop.
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Old 09-09-2011, 11:51
zx50
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That was the whole point. We shouldn't be able to see them in the UK, but I could on my laptop.
Unless it only happens with people outside of the U.K. I dunno. *shrugs shoulders*
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Old 09-09-2011, 12:03
cat666
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You can get Ad Block with Google Chrome too.

Personally I don't mind seeing ads, however some are just plain intrusive so unfortunetly they all get blocked. The ones I have issue with are the flash ones which slow the PC or ones which pop up all over what I am trying to read.
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