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Any news of Humax sorting out the EPG download issue?
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Freesat_Fan
13-10-2011
Originally Posted by Paddy C:
“It is now live to download through the receiver itself by going to Software Update in the menu and searching for one.”

Thanks for the heads up.
lucaspowell
14-10-2011
Can someone explain how to do this on the Humax box?
I tried 'Auto Update' but the box cannot find any updates available.
Am on release 15.
Thanks for your help.
chrissaf
14-10-2011
Are you really sure that you are still on release 15. The DTG website shows release 17 OTA from the 13th. The Humax box should have updated at 3am in the morning of the 13th or 14th without any user intervention. The fact that trying to update OTA manually this morning shows 'no update available' is indicative that it has already updated to release 17 without your knowledge.

To double check current firmware level.

press menu
choose system option (bottom icon on LHS)
choose diagnostics
grahamlthompson
14-10-2011
Originally Posted by lucaspowell:
“Can someone explain how to do this on the Humax box?
I tried 'Auto Update' but the box cannot find any updates available.
Am on release 15.
Thanks for your help.”

There was a problem yesterday evening till 02:30 this morning. Mine updated overnight OK.
grahamlthompson
14-10-2011
Originally Posted by chrissaf:
“Are you really sure that you are still on release 15. The DTG website shows release 17 OTA from the 13th. The Humax box should have updated at 3am in the morning of the 13th or 14th without any user intervention. The fact that trying to update OTA manually this morning shows 'no update available' is indicative that it has already updated to release 17 without your knowledge.

To double check current firmware level.

press menu
choose system option (bottom icon on LHS)
choose diagnostics”

Last night was the first night for auto update. OTA only on air from 10:00 am yesterday and there was a problem in the evening till around 02:30am
Automan
14-10-2011
Originally Posted by Flyer 10:
“Why is it impossible to fix? One tuner does the EPG and the other keeps the show on in the background.

Ive asked many times but no one has answered why this does not happen.”

I myself think the box only has one set of the decoders necessary to turn the EPG data into usable data.

Thus you cannot watch TV while it downloads/unpacks the guide data.

The box can record to raw streams of data (programs) but only has one chip-set to unscramble it to view or extract the EPG.


Automan.
Last edited by Automan : 14-10-2011 at 10:27
Monster900
14-10-2011
Mine updated overnight OK and it does seem to have partially fixed the EPG problem in that you can make a reservation before the EPG finishes downloading.
icutedave
14-10-2011
I think the problem is related to the fact that some people only have single feeds from the lnb to the HDR so the epg has to be downloaded with one tuner .
I don't see why with two cables connected that it can't download the epg when the button is pressed operating the unused tuner and also having the program you are watching in a small window in the epg , so my guess is that humax don't what any bad press with the way they have set up this firmware.
icutedave
14-10-2011
I think the problem is related to the fact that some people only have single feeds from the lnb to the HDR so the epg has to be downloaded with one tuner .
I don't see why with two cables connected that it can't download the epg when the button is pressed operating the unused tuner and also having the program you are watching in a small window in the epg , so my guess is that humax don't what any bad press with the way they have set up this firmware.
Flyer 10
14-10-2011
Yeah but all you have to do is program is so it checks for lnbs and if theres 2 then it does it as it is now, if theres 2 then the picture carries on as normal.
mjr
14-10-2011
As Automan stated above, if the box only has one set of hardware to decode the data from one of the tuners into usable data for the EPG download or Audio/Video streams, then once the box has tuned into the Freesat transponder and is decoding the EPG data, then it would not be possible to display the channel you were on in the background whilst this process is happening (unless perhaps the channel you were viewing was on the same transponder, but that would provide an even more inconsistent user experience.)

The fact that in the .17 firmware that pressing OK to schedule a recording pauses the EPG download and the Audio/Video resumes immediately I think adds weight to this theory. So if it's a hardware limitation, no amount of firmware changes are going to work this limitation during EPG download.
pad_ehh
14-10-2011
I've noticed now that when watching a film it asks for the pin but it never did before. Is this a side effect or new feature added with .17?
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