T-Mobile Retention Offers

timboy · 16-09-2011, 12:27

Anybody know the type of retention deals they will offer to keep existing customers?

My mate is paying about £30 a month just now for 900 minutes and unlimited text and has been offered a HTC Wildfire S for free if he sticks on the same plan for another 18 months.

I reckon he should be able to get a deal for either a better phone or at a reduced price.

Any advice?

MyPhoneDeals · 16-09-2011, 18:28

If he needs the 900 minutes and wants an 18 month contract max, then it looks like a decent deal.

If he's willing to have say 600 minutes, or if he's willing to go to a 24 month contract, he may be able to find a better deal by switching - also if he's willing to consider free gift and cashback offers.

timboy · 17-09-2011, 08:50

He needs the 900 minutes. Uses his phone for work.

I'd have thought that since he was an existing customer they might offer him a reduction on his rental as well as a better phone.

Will speak to him about gift and cashback offers and see what h has to say about that.

The Sack · 17-09-2011, 09:24

If he is paying £30 a month and they are only offering a wildfire S i would tell them to stuff it , its a buget handset.

For £30 a month on T-Mobile they are offering the Motorola Atrix for free to name just one and thats on a 900 minute tariff.

FWIW when i said enough they offered me 300 minutes, unlimited texts and unlimited data for £10 a month which suited me great.

16-09-2011, 12:27	#1
timboy Forum Member Join Date: Oct 2001 Posts: 26,386	T-Mobile Retention Offers Anybody know the type of retention deals they will offer to keep existing customers? My mate is paying about £30 a month just now for 900 minutes and unlimited text and has been offered a HTC Wildfire S for free if he sticks on the same plan for another 18 months. I reckon he should be able to get a deal for either a better phone or at a reduced price. Any advice?

16-09-2011, 18:28	#2
MyPhoneDeals Forum Member Join Date: Sep 2011 Posts: 8	If he needs the 900 minutes and wants an 18 month contract max, then it looks like a decent deal. If he's willing to have say 600 minutes, or if he's willing to go to a 24 month contract, he may be able to find a better deal by switching - also if he's willing to consider free gift and cashback offers.

17-09-2011, 08:50	#3
timboy Forum Member Join Date: Oct 2001 Posts: 26,386	He needs the 900 minutes. Uses his phone for work. I'd have thought that since he was an existing customer they might offer him a reduction on his rental as well as a better phone. Will speak to him about gift and cashback offers and see what h has to say about that.

17-09-2011, 09:24	#4
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	If he is paying £30 a month and they are only offering a wildfire S i would tell them to stuff it , its a buget handset. For £30 a month on T-Mobile they are offering the Motorola Atrix for free to name just one and thats on a 900 minute tariff. FWIW when i said enough they offered me 300 minutes, unlimited texts and unlimited data for £10 a month which suited me great.

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T-Mobile Retention Offers