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Dropped Desire now suffering software issues |
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24-09-2011, 18:59
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#1 |
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Forum Member
Join Date: Sep 2005
Posts: 2,187
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Dropped Desire now suffering software issues
Friend of mine dropped his HTC Desire and since the incident he is seeing loads of app force closes and his Facebook contact info (pics etc.) will not sync with his phone book contacts.
It seems that his dropping it has resulted in a software issue. Can anyone shed any light on what might be the issue? |
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24-09-2011, 20:58
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#2 |
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Guest
Join Date: Apr 2011
Posts: 478
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To me it sounds more of coincidence. Tell him to take out the battery and put it back in. That will 'Force Reset' the Phone. Also, delete any unnecessary apps.
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24-09-2011, 21:02
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#3 |
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Forum Member
Join Date: Sep 2005
Posts: 2,187
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Apparently the battery has been in and out a few times since the drop...
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24-09-2011, 21:08
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#4 |
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Guest
Join Date: Apr 2011
Posts: 478
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Try uninstalling unnecessary apps. Has he done any recent updates?
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25-09-2011, 10:00
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#5 |
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Forum Member
Join Date: Sep 2005
Posts: 2,187
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No updates as far as I know. He dropped the phone and is now seeing issues.
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25-09-2011, 13:18
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#6 |
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Forum Member
Join Date: Apr 2005
Location: colchester
Posts: 15,352
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Backup, factory reset, reinstall.
Backup, upgrade to 2.3, reinstall |
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