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O2 service in Glasgow area
littlemunchkin
30-09-2011
Anyone else had no service with O2 in the Glasgow area the last couple of days?

I've never experienced any problems with them before, and all of a sudden it keeps either saying 'Searching', 'No Service' or showing that I have service but then not letting me send text messages or phone anyone.
prking
30-09-2011
See if there are any known problems or planned engineering work on status.o2.co.uk .
If not give them a call and they'll take you through troubleshooting.
littlemunchkin
30-09-2011
Hey, thanks for replying. I have done both. Apparently they were doing work earlier in the area, but it says it was fixed at 10 this morning!

Also, my SIM card seems to work in another phone I have so it must be my iPhone. Maybe a little trip to Apple!
Gormond
30-09-2011
Originally Posted by littlemunchkin:
“Hey, thanks for replying. I have done both. Apparently they were doing work earlier in the area, but it says it was fixed at 10 this morning!

Also, my SIM card seems to work in another phone I have so it must be my iPhone. Maybe a little trip to Apple!”

I had this problem in Glasgow today too, was one min getting 4 bars 3g and the next searching...

Also a mate with o2 and iphone sitting next to me had exact same issue.
littlemunchkin
01-10-2011
Originally Posted by Gormond:
“I had this problem in Glasgow today too, was one min getting 4 bars 3g and the next searching...

Also a mate with o2 and iphone sitting next to me had exact same issue.”

Interesting...maybe they're doing work on the network or something? O2 I mean? Cheers for replying dude.
jonnyboss1
03-10-2011
Originally Posted by littlemunchkin:
“Anyone else had no service with O2 in the Glasgow area the last couple of days?

I've never experienced any problems with them before, and all of a sudden it keeps either saying 'Searching', 'No Service' or showing that I have service but then not letting me send text messages or phone anyone.”

Hi Littlemunchkin,

I've had exactly the same problems since Thursday night. I live in the Kelvindale area and just couldnt get any service at all. Although, when I went into town, it was fine!

I called O2 yesterday and the guy told me that I wasn't the first complaint from that area. He told me to turn off my 3G and my phone and it worked fine (but no 3G internet so slow unless connected to wifi)....and at least I can now make and receive calls! Basically showed that there must be a problem with the 3G in my area. They are going to look into it and said it would take about 5 working days max to fix. The guy told me to keep turning on my 3G now and again to see if its fixed. if not, call them back after 5 days.

This may be the same for wherever you are so try turning off your 3G in Settings like I did and see if that works.

Hope this helps....

Jonny
littlemunchkin
04-10-2011
Hey Jonny, thats so weird - I went into the Apple shop and thats what they told me to do! Hopefully the problem will fix itself soon, otherwise I'll be wanting a new phone lol...IPhone 5 maybe!? :-p

My iPhone is so old that I don't qualify for the OS5 upgrade

Ta for replying!
Gormond
04-10-2011
Originally Posted by littlemunchkin:
“Hey Jonny, thats so weird - I went into the Apple shop and thats what they told me to do! Hopefully the problem will fix itself soon, otherwise I'll be wanting a new phone lol...IPhone 5 maybe!? :-p

My iPhone is so old that I don't qualify for the OS5 upgrade

Ta for replying!”

I doubt the issue lies with the iPhone, it is probably to do with O2s 3G service which is dire at the best of times.
littlemunchkin
04-10-2011
Originally Posted by Gormond:
“I doubt the issue lies with the iPhone, it is probably to do with O2s 3G service which is dire at the best of times.”

Oh i know, i just wanted to go to Apple because their customer service is so much better. And I had been on the phone to O2 already and they were lovely(!)
interactiv-uk
04-10-2011
O2's status page shows there is a site down at the moment.

Most of Glasgow city centre 3G is covered by an NTL turn-key solution rather than O2's own sites. If this is being worked on it would affect a large area.
littlemunchkin
04-10-2011
Originally Posted by interactiv-uk:
“O2's status page shows there is a site down at the moment.

Most of Glasgow city centre 3G is covered by an NTL turn-key solution rather than O2's own sites. If this is being worked on it would affect a large area.”

Cheers dude.
jonnyboss1
05-10-2011
Originally Posted by littlemunchkin:
“Hey Jonny, thats so weird - I went into the Apple shop and thats what they told me to do! Hopefully the problem will fix itself soon, otherwise I'll be wanting a new phone lol...IPhone 5 maybe!? :-p

My iPhone is so old that I don't qualify for the OS5 upgrade

Ta for replying!”

No problem Littlemunchkin,

Just thought I'd let you know that I could use my 3G at home again last night so looks like they have fixed it....for now anyways!

Hope you gets yours sorted soon

Jonny
littlemunchkin
06-10-2011
Originally Posted by jonnyboss1:
“No problem Littlemunchkin,

Just thought I'd let you know that I could use my 3G at home again last night so looks like they have fixed it....for now anyways!

Hope you gets yours sorted soon

Jonny”

Yeah, mine appears to have fixed itself - touch wood *touches head*
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