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iPhone 4 unlock question


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Old 06-10-2011, 19:24
JordanT91
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Join Date: Jul 2010
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I took a faulty locked (to O2) iPhone 4 into an Apple store and they gave me a new one. Will it be unlocked (as they are from the store when you buy one) or will it be locked to O2 because my old one was?

I ask because I have sold the replacement phone but the buyer is saying it isn't accepting his sim.

Anyone know?
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Old 06-10-2011, 20:18
Roush
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Location: Hertfordshire
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Direct from Apple will be unlocked.

Double check with your buyer to make sure it's not crossed wires regarding a micro SIM.
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Old 06-10-2011, 21:13
JordanT91
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I've rang Apple and they say it is locked to O2. I specifically asked the Apple person in the store if it's locked to O2 like the fault phone I took in, and she said no, 100% unlocked for any network. Because of this, I advertised and sold it as unlocked.

Now I've had to put £15 on an O2 sim and post it to the buyer so I can unlock it. Plus I've refunded his postage fees because none of this is his fault. Stupid Apple employee has cost me £25. I just hope he accepts my apology or there'll be some bad feedback coming my way...
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Old 06-10-2011, 21:40
kieranmullen
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Warranty replacements from apple are like-for-like, as you're already aware, making my reply somewhat redundant.

Hope the buyer accepts the £15. I know I would.
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