Originally Posted by Steven L Hunter:
“I tried to go with them but they didn't want me even though I've been paying a high amount for TV, Broadband & Phone every month without a missed payment for years they couldnt even offer me a contract mobile at £12 a month!!! I know they are a separate checking system but you'd think now that they would all be integrated as it's been about 4 years since it was all one.”
What you need to do is ring VM customer services on 150 from your landline and select option 5. You will then be put through to someone in this country who knows what they are talking about. Explain that you have been with them for a long time and are having difficulty getting a mobile deal - they will transfer you to the VM mobile people who will give you a deal. That was my experience.
Deals in my family from VM:
Free HTC Wildfire S, 300 mins, 300 texts, 1GB data. £11.50
Free Blackberry, 200 mins, 200 texts, 1GB data, free Messenger. £9.50
PAYG - Simply 8p: 8p / min, 8p texts and free calls to Virgin mobiles.
You also get free calls from VM landline to all VM mobiles.
Another trick is to get some prices from cashback mobile websites for comparision and quote the deal to VM, including the cashback. Ask them to price match.