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Help with iPad
Loobs72
09-10-2011
I have just got an iPad and on a couple of web pages where I have to log in with a user name and password I can't get in as when I click at the place to type in my details the keyboard doesn't pop up. Can anyone help me please?

Thanks
irishguy
09-10-2011
Originally Posted by Loobs72:
“I have just got an iPad and on a couple of web pages where I have to log in with a user name and password I can't get in as when I click at the place to type in my details the keyboard doesn't pop up. Can anyone help me please?

Thanks”

Weird. Pressing on the textbox should invoke the keyboard I have heard of some captcha interfaces that cause problems though.. Do you want a post a link and I'll check it out
Loobs72
09-10-2011
I have just tried the same places on my husbands iPad which he got today and his works fine. I am just doing an update on it now, do you think that may sort it? I have a funny feeling it was ok yesterday when I got it but can't be sure.

Any help would be gratefully received - I'm desperate !!
Loobs72
09-10-2011
Originally Posted by irishguy:
“Weird. Pressing on the textbox should invoke the keyboard I have heard of some captcha interfaces that cause problems though.. Do you want a post a link and I'll check it out”

Sorry what do you mean a link to what? I just tried to book a genius appt and I couldn't do that as when the login page came up and I tapped in the username box the keyboard wouldnt pop up, it's driving me mad.
irishguy
09-10-2011
Originally Posted by Loobs72:
“Sorry what do you mean a link to what? I just tried to book a genius appt and I couldn't do that as when the login page came up and I tapped in the username box the keyboard wouldnt pop up, it's driving me mad.”

A link to the web site that you're trying to type text into. Is it the login page on the Apple Genius web site? I'll check it out on mine and see if I have the same issue. Unfortunately I don't think there's anyway to force the keyboard to appear other than the pressing down on the textbox
Loobs72
09-10-2011
Originally Posted by irishguy:
“A link to the web site that you're trying to type text into. Is it the login page on the Apple Genius web site? I'll check it out on mine and see if I have the same issue. Unfortunately I don't think there's anyway to force the keyboard to appear other than the pressing down on the textbox”

I have just run an update through iTunes and it's working now for some reason.

Thank you for your help, I really appreciate it.
irishguy
09-10-2011
Originally Posted by Loobs72:
“I have just run an update through iTunes and it's working now for some reason.

Thank you for your help, I really appreciate it.”

S'ok. It probably updated your version of Safari to the latest one and made it compatible with whatever login implementation they have.

There's another update due in about a weeks times so I'd update it at the point as well
Loobs72
09-10-2011
Originally Posted by irishguy:
“S'ok. It probably updated your version of Safari to the latest one and made it compatible with whatever login implementation they have.

There's another update due in about a weeks times so I'd update it at the point as well”

Great thanks
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