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Virgin using Orange stopped roaming |
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#1 |
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Forum Member
Join Date: Nov 2002
Location: Cheshire
Posts: 1,376
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Virgin using Orange stopped roaming
Last week I noticed that, at last, we could use the Orange network in my area and even got a text from Virgin telling me so. As the Virgin signal is useless at home this is very welcome. So for the last week I have had a strong signal from Orange and was very pleased. However yesterday someone was trying to contact me and couldn't get through. When I checked I saw Virgin "no signal" like the old days. The whole weekend I have had no signal or just 1 bar from Virgin. If I search for networks Orange is there but it has stopped sharing for some reason. Any clues? It won't allow me to register on the Orange network.
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#2 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,967
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Roaming still set to on with your mobile setting and have you tried switching the phone off & on again?
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#3 |
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Forum Member
Join Date: May 2001
Location: Stockport
Posts: 1,660
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http://recombu.com/news/virgin-mobil...rk_M15450.html
Text YES to 789777 and you will be officially registered to use both networks |
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#4 |
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Forum Member
Join Date: Feb 2006
Location: Nr Cambridge
Posts: 924
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i got the message and am now registered to use both networks but thing is if my Virgin signal goes the phone switches to Orange but the phone will not automatically switch back to Virgin
![]() any ideas whats wrong and why? |
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#5 |
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Forum Member
Join Date: May 2001
Location: Stockport
Posts: 1,660
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Quote:
i got the message and am now registered to use both networks but thing is if my Virgin signal goes the phone switches to Orange but the phone will not automatically switch back to Virgin
![]() any ideas whats wrong and why? |
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#6 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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I think it only roams when it loses signal on the home network, what makes it come back to the home network though I don't know! could be a certain amount of time before it goes back to T-mobile (Virgin).
When Three falls back to Orange it takes 8 minutes to come back to a 3G signal. I timed it (very sad)
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#7 |
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Forum Member
Join Date: Nov 2002
Location: Cheshire
Posts: 1,376
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I still have no access to Orange. I did all last week but it is has now stopped. Have called tech support and they can't explain it. I texted yes as suggested and got the registered reply message. Still no joy though.
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#8 |
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Forum Member
Join Date: Jan 2007
Posts: 312
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Something on Virgins website warns about phones not switching back after they have roamed...I think it was specific mobiles and required a reboot.....
"We know that some Android phones may loose signal all together when switching between the Virgin Mobile and Orange signals. If this happens just turn it off and on again to get going again. We're working on getting this fixed for all Android phones" |
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#9 |
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Forum Member
Join Date: Oct 2001
Location: North Midlands
Posts: 385
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Many handset displays have been updated since the 3rd Oct. Originally my phone displayed 'Virgin' when i was on the T-Mobile network and 'Orange' when on Orange.
Since a Sim update last week when a text message entitled 'pers' was sent I now get 'Virgin' when on T-Mobile and 'virgin' when on Orange. BUT ... the updated roaming to Orange (virgin with a little v) wasn't re-enabled till I'd turned the handset off then on again. Maybe that will help. |
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#10 |
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Forum Member
Join Date: Nov 2002
Location: Cheshire
Posts: 1,376
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OK got through to tech support and they "refreshed" something and I have full service back again. Fingers crossed.
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