I have O2 home phone and broadband, and O2 Simplicity. If I sign into my O2 account online, I can see my phone and broadband bill but not my mobile bill.
I seem to remember that when I moved on to the Simplicity tariff the O2 rep told me I couldn't use my existing login (for the broadband bills) to access my mobile bills, but that I could link the two accounts.
I took this to mean that if I linked the accounts I could sign in to the broadband account and see both broadband and mobile bills. But this clearly doesn't work.
How do I get it to work? Or does O2's system simply not allow you to see all your bills with the same login?
I seem to remember that when I moved on to the Simplicity tariff the O2 rep told me I couldn't use my existing login (for the broadband bills) to access my mobile bills, but that I could link the two accounts.
I took this to mean that if I linked the accounts I could sign in to the broadband account and see both broadband and mobile bills. But this clearly doesn't work.
How do I get it to work? Or does O2's system simply not allow you to see all your bills with the same login?