Blackberry internet advice- urgent

slipstream42 · 11-10-2011, 20:50

I'm not getting any facebook notifications and it just keeps saying refreshing feeds whenever I try. Lucky I have a laptop.

Thine Wonk · 11-10-2011, 20:58

Quote:

Originally Posted by slipstream42

I'm not getting any facebook notifications and it just keeps saying refreshing feeds whenever I try. Lucky I have a laptop.

Lucky that Facebook isn't anything serious either, you know you could always call somebody if you needed a chat, not a business tool or anything essential etc.

PencilBreath · 12-10-2011, 01:52

No emails since it went down the 1st time. Don't use twatter, fb or bbm so not really bothered about them.

Big Poy · 12-10-2011, 09:19

Still down here

tvqueen1905 · 12-10-2011, 09:34

Still down here

this outage has lasted longer than the first one on monday

helenj1986 · 12-10-2011, 09:40

Received about 9/10 emails over night but now it's gone again and nothing is working

.This is a bit ridiculous now no?

Fed up of the iphone addicts gloating too! OOO I've Iphone I'm clearly sooo much better than you because I follow what's trendy and pay a fortune for it!

debi · 12-10-2011, 09:47

All very sporadic and I had 30 emails through in the night then nothing.....in the last 5mins 5 have come in but now dead again.

This is the latest. Noone seems to know what is going on and it seems Blackberry could have been the victim of hacking.

http://gulfnews.com/business/telecom...d-day-1.890398

mocha-latte · 12-10-2011, 10:00

Mines down too

tvqueen1905 · 12-10-2011, 10:44

my ubersocial updated so i thought my emails would follow

but nothing happened and when i tried to tweet using ubersocial it didn't work

oh vienna · 12-10-2011, 10:51

I'm really glad I found this thread as I just assumed it was something wrong with my phone specifically.

It's annoying, but since this is the first major glitch I've experienced with my Blackberry since I purchased it some 18 months ago, I'm happy to cut them some slack and hope they will fix the problem soon. The way some people freak out about this kind of thing scares me. How are some so dependent on mobile phones when the mobile phone culture is still quite a recent thing? It's alarming how some people seem to have been brainwashed into thinking they can't survive without their mobile for even a day or two.

tvqueen1905 · 12-10-2011, 11:12

Quote:

Originally Posted by oh vienna

I'm really glad I found this thread as I just assumed it was something wrong with my phone specifically.

It's annoying, but since this is the first major glitch I've experienced with my Blackberry since I purchased it some 18 months ago, I'm happy to cut them some slack and hope they will fix the problem soon. The way some people freak out about this kind of thing scares me. How are some so dependent on mobile phones when the mobile phone culture is still quite a recent thing? It's alarming how some people seem to have been brainwashed into thinking they can't survive without their mobile for even a day or two.

I am glad I made the thread as at the time i thought i had done something to my phone to stop it from working

I am getting fed up of iphone and android users gloating but seen a funny joke

if iphone goes down the headline will be

Blackberry and Apple Crumble

trouble is there is some business people that rely on Blackberrys for their job so its them i feel for.

I am playing a guessing game of how many emails will be delivered once its up and running again

katharinea0203 · 12-10-2011, 11:29

Quote:

Originally Posted by tvqueen1905

I am glad I made the thread as at the time i thought i had done something to my phone to stop it from working

I am getting fed up of iphone and android users gloating but seen a funny joke

if iphone goes down the headline will be

Blackberry and Apple Crumble

trouble is there is some business people that rely on Blackberrys for their job so its them i feel for.

I am playing a guessing game of how many emails will be delivered once its up and running again

It's 11:30am and it is 24 hours since the service went down. So many of my friends and family are switching back to their old phones to enable them to be able to get emails etc on the move.

I had 57 emails at 5:25am this morning and five at 10:50am and thats been it.

Off to change my phone back to my old LG tonight, at least I may have contact with friends and family via email on the move.

†¤AzumiMiyako¤† · 12-10-2011, 12:14

Non-Blackberry users who are gloating are really getting on my nerves now. The only time this has really affected me was last night when my bf was at college and could only communicate by text and he doesn't have many (I am unlimited).

I have had my laptop with me this whole time but I would have been very annoyed if this had happened when I was on holiday 2 weeks ago!

BouncyCastle · 12-10-2011, 12:36

All we need now is for iPhones to start playing up, and we'll have the dream headline: Blackberry and Apple Crumble.

KieranDS · 12-10-2011, 13:16

I wouldn't even care about if BBM wasn't working but my internet through my browser isn't working either

tvqueen1905 · 12-10-2011, 13:22

on my lunch when i switched phone on 1 email came through so i thought given a couple of minutes the rest would start flooding through but nothing happened

internet browser is still working though so can read emails via the website of my email provider if needs be.

its going to be fun when my emails on handset come though as i will have to sort them all out

jwball · 12-10-2011, 13:26

To be fair iPhones, Android & generic smartphones don't have this problem as they aren't reliant on a single datacentre to deliver the emails etc. The Blackberry system is designed in such a way that if it fails it fails massively, hence the mass hysteria.

eugenespeed · 12-10-2011, 14:09

Nothing on my phone, BBM and Internet knacked, got a few emails this morning around 7am though.

katharinea0203 · 12-10-2011, 14:54

Just seen this on T-Mobile's site

RIM has said in a statement on facebook (www.facebook.com/BlackBerry):

"The messaging and browsing delays being experienced by BlackBerry users...were caused by a core switch failure within RIM's infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. We are now working to clear that backlog and restore normal service as quickly as possible. We apologise for any inconvenience and we will continue to keep you informed."

wilt · 12-10-2011, 15:01

It's looking pretty bad, if v3 are correct they don't even know what services are being affected: http://goo.gl/VTMLz

debi · 12-10-2011, 15:30

Seems there is a problem in Slough of all places!! And that has sent the Blackberry globe into meltdown or crumbledown

I have just had 130 emails in all in one hit....gonna take me ages to sort them out.

And I don't think it's over yet....urghhh

Having said that, I love my Blackberry and wouldn't change...unless this becomes a regular occurence

Click here for full story http://www.guardian.co.uk/technology...?newsfeed=true

Stephen Bates told the BlackBerry Innovation Forum in London on Wednesday morning that staff at Research In Motion (RIM) in Slough "thought we had found the problem [BB outage] but had not. We are working around the clock to get to the bottom of the problem."

He added that "We are working night and day to solve the outage. Our apologies to all our customers."

It was the first public statement by a senior executive at the company, which has 70m users around the world. Problems at its Slough offices, where servers relay messages and web pages for millions of users in Europe, the Middle East, Africa and India, have meant that users have been unable to communicate except by phone. Services in some South American countries have also been disrupted.

googleking · 12-10-2011, 15:51

Suspect they have been seriously hacked and the "core switch failure" claim is a smokescreen, it would have to be a seriously ropey network design for one switch core or not to take so much down for so long. At most a "core switch" costs £10k but most likely far less, no way would a company with all the money RIM has not just have another one sitting there on a shelf.

pixel_pixel · 12-10-2011, 16:34

Quote:

Originally Posted by tvqueen1905

I am glad I made the thread as at the time i thought i had done something to my phone to stop it from working

I am getting fed up of iphone and android users gloating but seen a funny joke

if iphone goes down the headline will be

Blackberry and Apple Crumble

trouble is there is some business people that rely on Blackberrys for their job so its them i feel for.

I am playing a guessing game of how many emails will be delivered once its up and running again

Any good business would have a back up plan for such issues.

debi · 12-10-2011, 16:57

Andy Watt on Twitter has started a survey, there is another thread on here so check it out. Here is the link for the survey.
http://kijamedia.com/2011/10/will-yo...ur-blackberry/
Seems he is starting quite a campaign!!

So far half of those that have answered WOULD bin their Blackberry's after this fiasco!

chandlersbing · 12-10-2011, 17:14

I'm in North America (Eastern side) and my BBM and internet has gone down. At the moment, I can still text. I am furious about this, because I specifically bought the BB to use BBM which is free for friends and family back home to message me while I'm away (I'm away for about 3 months). It's all very well saying pick up the phone, or get to a computer, but it's very hard to do so whilst on the move. (I'm moving around hostels every few days.) If I was still at home, it wouldn't be a problem, but I'm feeling very cut off right now.

Btw, I also took the option of BBM over however-many-free-landline-minutes, as I could keep in touch with more people that way... So now I'm stuck with it, because the T&Cs state they aren't responsible for outages..

11-10-2011, 20:50	#51
slipstream42 Inactive Member Join Date: Jan 2009 Posts: 2,851	I'm not getting any facebook notifications and it just keeps saying refreshing feeds whenever I try. Lucky I have a laptop.

11-10-2011, 20:58	#52
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by slipstream42 I'm not getting any facebook notifications and it just keeps saying refreshing feeds whenever I try. Lucky I have a laptop. Lucky that Facebook isn't anything serious either, you know you could always call somebody if you needed a chat, not a business tool or anything essential etc.

12-10-2011, 01:52	#53
PencilBreath Forum Member Join Date: Dec 2010 Location: Here. Posts: 3,345	No emails since it went down the 1st time. Don't use twatter, fb or bbm so not really bothered about them.

12-10-2011, 09:19	#54
Big Poy Forum Member Join Date: Oct 2010 Posts: 2,775	Still down here

12-10-2011, 09:34	#55
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	Still down here this outage has lasted longer than the first one on monday

12-10-2011, 09:40	#56
helenj1986 Forum Member Join Date: May 2005 Posts: 2,557	Received about 9/10 emails over night but now it's gone again and nothing is working .This is a bit ridiculous now no? Fed up of the iphone addicts gloating too! OOO I've Iphone I'm clearly sooo much better than you because I follow what's trendy and pay a fortune for it!

12-10-2011, 09:47	#57
debi Forum Member Join Date: Jun 2006 Posts: 3,099	All very sporadic and I had 30 emails through in the night then nothing.....in the last 5mins 5 have come in but now dead again. This is the latest. Noone seems to know what is going on and it seems Blackberry could have been the victim of hacking. http://gulfnews.com/business/telecom...d-day-1.890398

12-10-2011, 10:00	#58
mocha-latte Forum Member Join Date: Oct 2006 Location: Kent UK Posts: 2,371	Mines down too

12-10-2011, 10:44	#59
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	my ubersocial updated so i thought my emails would follow but nothing happened and when i tried to tweet using ubersocial it didn't work

12-10-2011, 10:51	#60
oh vienna Forum Member Join Date: Aug 2011 Location: Kent Posts: 1,171	I'm really glad I found this thread as I just assumed it was something wrong with my phone specifically. It's annoying, but since this is the first major glitch I've experienced with my Blackberry since I purchased it some 18 months ago, I'm happy to cut them some slack and hope they will fix the problem soon. The way some people freak out about this kind of thing scares me. How are some so dependent on mobile phones when the mobile phone culture is still quite a recent thing? It's alarming how some people seem to have been brainwashed into thinking they can't survive without their mobile for even a day or two.

12-10-2011, 11:12	#61
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	Quote: Originally Posted by oh vienna I'm really glad I found this thread as I just assumed it was something wrong with my phone specifically. It's annoying, but since this is the first major glitch I've experienced with my Blackberry since I purchased it some 18 months ago, I'm happy to cut them some slack and hope they will fix the problem soon. The way some people freak out about this kind of thing scares me. How are some so dependent on mobile phones when the mobile phone culture is still quite a recent thing? It's alarming how some people seem to have been brainwashed into thinking they can't survive without their mobile for even a day or two. I am glad I made the thread as at the time i thought i had done something to my phone to stop it from working I am getting fed up of iphone and android users gloating but seen a funny joke if iphone goes down the headline will be Blackberry and Apple Crumble trouble is there is some business people that rely on Blackberrys for their job so its them i feel for. I am playing a guessing game of how many emails will be delivered once its up and running again

12-10-2011, 11:29	#62
katharinea0203 Forum Member Join Date: Jan 2010 Location: South London / Surrey borders Posts: 10,761	Quote: Originally Posted by tvqueen1905 I am glad I made the thread as at the time i thought i had done something to my phone to stop it from working I am getting fed up of iphone and android users gloating but seen a funny joke if iphone goes down the headline will be Blackberry and Apple Crumble trouble is there is some business people that rely on Blackberrys for their job so its them i feel for. I am playing a guessing game of how many emails will be delivered once its up and running again It's 11:30am and it is 24 hours since the service went down. So many of my friends and family are switching back to their old phones to enable them to be able to get emails etc on the move. I had 57 emails at 5:25am this morning and five at 10:50am and thats been it. Off to change my phone back to my old LG tonight, at least I may have contact with friends and family via email on the move.

12-10-2011, 12:14	#63
†¤AzumiMiyako¤† Forum Member Join Date: Sep 2007 Location: Surrey Borders Posts: 2,950	Non-Blackberry users who are gloating are really getting on my nerves now. The only time this has really affected me was last night when my bf was at college and could only communicate by text and he doesn't have many (I am unlimited). I have had my laptop with me this whole time but I would have been very annoyed if this had happened when I was on holiday 2 weeks ago!

12-10-2011, 12:36	#64
BouncyCastle Forum Member Join Date: Feb 2005 Posts: 55	All we need now is for iPhones to start playing up, and we'll have the dream headline: Blackberry and Apple Crumble.

12-10-2011, 13:16	#65
KieranDS Forum Member Join Date: Nov 2010 Location: London Posts: 15,938	I wouldn't even care about if BBM wasn't working but my internet through my browser isn't working either

12-10-2011, 13:22	#66
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	on my lunch when i switched phone on 1 email came through so i thought given a couple of minutes the rest would start flooding through but nothing happened internet browser is still working though so can read emails via the website of my email provider if needs be. its going to be fun when my emails on handset come though as i will have to sort them all out

12-10-2011, 13:26	#67
jwball Forum Member Join Date: Aug 2004 Location: Nottinghamshire Posts: 1,233	To be fair iPhones, Android & generic smartphones don't have this problem as they aren't reliant on a single datacentre to deliver the emails etc. The Blackberry system is designed in such a way that if it fails it fails massively, hence the mass hysteria.

12-10-2011, 14:09	#68
eugenespeed Forum Member Join Date: May 2004 Location: HEED ARMY!!!!! Posts: 32,084	Nothing on my phone, BBM and Internet knacked, got a few emails this morning around 7am though.

12-10-2011, 14:54	#69
katharinea0203 Forum Member Join Date: Jan 2010 Location: South London / Surrey borders Posts: 10,761	Just seen this on T-Mobile's site RIM has said in a statement on facebook (www.facebook.com/BlackBerry): "The messaging and browsing delays being experienced by BlackBerry users...were caused by a core switch failure within RIM's infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. We are now working to clear that backlog and restore normal service as quickly as possible. We apologise for any inconvenience and we will continue to keep you informed."

12-10-2011, 15:01	#70
wilt Forum Member Join Date: Oct 2004 Location: Potterspury Posts: 930	It's looking pretty bad, if v3 are correct they don't even know what services are being affected: http://goo.gl/VTMLz

DS Forums

Blackberry internet advice- urgent

12-10-2011, 15:30	#71
debi Forum Member Join Date: Jun 2006 Posts: 3,099	Seems there is a problem in Slough of all places!! And that has sent the Blackberry globe into meltdown or crumbledown I have just had 130 emails in all in one hit....gonna take me ages to sort them out. And I don't think it's over yet....urghhh Having said that, I love my Blackberry and wouldn't change...unless this becomes a regular occurence Click here for full story http://www.guardian.co.uk/technology...?newsfeed=true Stephen Bates told the BlackBerry Innovation Forum in London on Wednesday morning that staff at Research In Motion (RIM) in Slough "thought we had found the problem [BB outage] but had not. We are working around the clock to get to the bottom of the problem." He added that "We are working night and day to solve the outage. Our apologies to all our customers." It was the first public statement by a senior executive at the company, which has 70m users around the world. Problems at its Slough offices, where servers relay messages and web pages for millions of users in Europe, the Middle East, Africa and India, have meant that users have been unable to communicate except by phone. Services in some South American countries have also been disrupted.

12-10-2011, 15:51	#72
googleking Forum Member Join Date: Sep 2003 Location: West London Posts: 14,776	Suspect they have been seriously hacked and the "core switch failure" claim is a smokescreen, it would have to be a seriously ropey network design for one switch core or not to take so much down for so long. At most a "core switch" costs £10k but most likely far less, no way would a company with all the money RIM has not just have another one sitting there on a shelf.

12-10-2011, 16:34	#73
pixel_pixel Forum Member Join Date: Mar 2005 Posts: 4,684	Quote: Originally Posted by tvqueen1905 I am glad I made the thread as at the time i thought i had done something to my phone to stop it from working I am getting fed up of iphone and android users gloating but seen a funny joke if iphone goes down the headline will be Blackberry and Apple Crumble trouble is there is some business people that rely on Blackberrys for their job so its them i feel for. I am playing a guessing game of how many emails will be delivered once its up and running again Any good business would have a back up plan for such issues.

12-10-2011, 16:57	#74
debi Forum Member Join Date: Jun 2006 Posts: 3,099	Andy Watt on Twitter has started a survey, there is another thread on here so check it out. Here is the link for the survey. http://kijamedia.com/2011/10/will-yo...ur-blackberry/ Seems he is starting quite a campaign!! So far half of those that have answered WOULD bin their Blackberry's after this fiasco!

12-10-2011, 17:14	#75
chandlersbing Forum Member Join Date: Apr 2006 Posts: 626	I'm in North America (Eastern side) and my BBM and internet has gone down. At the moment, I can still text. I am furious about this, because I specifically bought the BB to use BBM which is free for friends and family back home to message me while I'm away (I'm away for about 3 months). It's all very well saying pick up the phone, or get to a computer, but it's very hard to do so whilst on the move. (I'm moving around hostels every few days.) If I was still at home, it wouldn't be a problem, but I'm feeling very cut off right now. Btw, I also took the option of BBM over however-many-free-landline-minutes, as I could keep in touch with more people that way... So now I'm stuck with it, because the T&Cs state they aren't responsible for outages..