Blackberry internet advice- urgent

europeantour · 13-10-2011, 08:33

Quote:

Nobody would even consider doing that and RIM would instantly own up to it being that.

iOS5 was released yesterday, and iPhone 4S is coming tomorrow.

Is your Blackberry a company provided handset? If so, its likely to be running through a BES, or not managed by Slough.

No i am self employed and the phone is my own.

tvqueen1905 · 13-10-2011, 08:50

Yay its working

only got a fb notifcation from last night and none of my other fb notifications but nevermind

twitter updated fine

europeantour · 13-10-2011, 10:08

Quote:

Originally Posted by europeantour

You know i find all this a bit odd

I have a BB and have had NO issues at all. Still getting everyting my full service. And my friends that have and its not been that many, are now just getting repeat messages or loads through at a time.

The thing i keep thinking is the timeing of all this and the lack of info from RIM

Industrial sabotage at play here???

They cant be seen to either not know whats been going on, or admit to a security breach as that would seem to be bad.

Are there any major launches of other product being planned for the next few weeks????

A bit of bad press at the right time can do wonders........

mmmm

All looks to be ok this morning now. Mind you some of the histeria from people not having access for a day has been pathetic.

Still think this is a bit odd

MonkeyBum · 13-10-2011, 14:58

mine was working this morning and now has stopped again. Ffs. This is the 4th day. Is there anyone else still encountering problems?

PencilBreath · 13-10-2011, 15:16

BBM seems to be working, but no emails yet. I can send but I do not appear to be recieving them. I would imagine they have a massive backlog & it will take time for them to all be sent.

Not a good week for RIM.

If they do go bust, I hope someone else buys the brand & continues making blackberries. I really like mine.

oh vienna · 13-10-2011, 16:26

Mine appears to be back as of this morning but I haven't checked it in a while so it could be down again if this thread is anything to go by.

They need to pull their finger out now, considering how expensive this service is.

jarryhack · 13-10-2011, 16:27

Mine has played up since Monday but today seems fine, I didn't lose any sleep over it mind, some people on my Facebook thought their world had ended!

Eils84 · 13-10-2011, 19:51

All my whatsapp messages have disappeared and now it takes ages to deliver messages, is anyone else having this problem?

Not sure if it's linked to the service going down or if it's a problem with whatsapp itself?

Glawster2002 · 14-10-2011, 10:22

Quote:

Originally Posted by Colin_London

It does seem archaic - unless you are a corporate that is buying a service from RIM to manage corporate email then where is the benefit over just using the Mobile operators Internet gateway like any other mobile phone manufacture?

The reason, as any rioter will tell you, is because applications like BBM are 100% secure and cannot be intercepted and read by the likes of the police. Hence the reason they are so popular with businesses.

Quote:

Originally Posted by europeantour

You know i find all this a bit odd

I have a BB and have had NO issues at all. Still getting everyting my full service. And my friends that have and its not been that many, are now just getting repeat messages or loads through at a time.

The thing i keep thinking is the timeing of all this and the lack of info from RIM

Industrial sabotage at play here???

They cant be seen to either not know whats been going on, or admit to a security breach as that would seem to be bad.

Are there any major launches of other product being planned for the next few weeks????

A bit of bad press at the right time can do wonders........

mmmm

As someone who has worked in the telecomms industry for more than 20 years now i can tell you no network operator would deliberately sabotage their network for a "bit of publicity"!

BlackBerry, like all the other operators, will have Service Level Agreements (SLAs) with all of their major customers, with Liquidated Damages (LD) payable for failing to meet those SLAs.

LD payments can run in to millions of pounds, or dollars, so there are plenty of financial incentives to keep the network running, trust me!

The reality is, though, systems fail. It's a fact of any network operators life, all the operator can do is try to minimise the impact of such failures.

Thine Wonk · 14-10-2011, 10:56

Quote:

Originally Posted by Glawster2002

The reason, as any rioter will tell you, is because applications like BBM are 100% secure and cannot be intercepted and read by the likes of the police. Hence the reason they are so popular with businesses.

Most countries have now insisted on having Blackberry servers in the country decrypting the data for the security services.

After the Mumbai attacks in India where they used Blackberry India has this, the UK has this and many other countries.

Glawster2002 · 14-10-2011, 11:19

Quote:

Originally Posted by Thine Wonk

Most countries have now insisted on having Blackberry servers in the country decrypting the data for the security services.

After the Mumbai attacks in India where they used Blackberry India has this, the UK has this and many other countries.

That is true, however it isn't something that would be done on every message sent. Only at specific times or targeted at specific individuals or groups.

However for the "average" user it is still very secure.

eugenespeed · 14-10-2011, 12:16

Sitting next to lady last night who's BB kick started working again.

We counted 53 messages consecutively!

tvqueen1905 · 14-10-2011, 21:04

Quote:

Originally Posted by eugenespeed

Sitting next to lady last night who's BB kick started working again.

We counted 53 messages consecutively!

bet that was fun

i got 49 at once

lionsof66 · 14-10-2011, 21:38

Mine's still not recieved anything.

tvqueen1905 · 16-10-2011, 12:50

Quote:

Originally Posted by lionsof66

Mine's still not recieved anything.

tried a battery pull

QTC13 · 16-10-2011, 13:04

Quote:

Originally Posted by eugenespeed

Sitting next to lady last night who's BB kick started working again.

We counted 53 messages consecutively!

Bet that was fun! 1...2...3...4...5..

Oh wait look, it tells you on the screen how many messages there are

eugenespeed · 16-10-2011, 19:18

Quote:

Originally Posted by QTC13

Bet that was fun! 1...2...3...4...5..

Oh wait look, it tells you on the screen how many messages there are

Not when the phone is being hammered with 53 messages it doesn't.

PencilBreath · 17-10-2011, 13:56

STILL no email services.

Can't even phone 4445 on my phone, it just ends the call before it even rings. Can't use the 0844 o2 customer services number as it's constantly engaged. They must just have one phone line LOL

What a joke. Tried resending service books & registering on the bb network, no difference.

Getting pissed off with this now. Only reason I wanted a bb was for the email service. Pah.

wilt · 17-10-2011, 14:51

Quote:

Originally Posted by PencilBreath

STILL no email services.

Can't even phone 4445 on my phone, it just ends the call before it even rings. Can't use the 0844 o2 customer services number as it's constantly engaged. They must just have one phone line LOL

What a joke. Tried resending service books & registering on the bb network, no difference.

Getting pissed off with this now. Only reason I wanted a bb was for the email service. Pah.

BIS has been fixed for ages now. Are you sure you're using the correct CS number? I've never known them to be engaged.

ih8mondays · 17-10-2011, 23:09

Quote:

Originally Posted by Glawster2002

The reason, as any rioter will tell you, is because applications like BBM are 100% secure and cannot be intercepted and read by the likes of the police. Hence the reason they are so popular with businesses.

BBM isn't secure - the same method is used to encrypt every* BBM message, no matter where it is going - and blackberry/the police can monitor them if need be.

I believe that BlackBerry Internet Servers (ie consumers) can be monitored with the right authority and BlackBerry Enterprise Servers (businesses) can only be monitored on-site with the co-operation of the business themselves as all the traffic between their BES and the handheld is encrypted and not readable as it passes through the blackberry network.

* except for companies that only allow BBM between their staff and change the encryption keys for BBM.

PencilBreath · 19-10-2011, 13:51

Quote:

Originally Posted by wilt

BIS has been fixed for ages now. Are you sure you're using the correct CS number? I've never known them to be engaged.

Well I went to the o2 site & clicked "Contact Us" & tried using the number provided on my land line.

Doen't matter now as I did the resend service books properly & now my little red light is happily flashing again lol

Wasn't for business or anything, it was so I could start getting youtube new video notifications emails from channels I subscribe to lol

13-10-2011, 08:33	#101
europeantour Forum Member Join Date: Nov 2008 Posts: 480	Quote: Originally Posted by dontpannic Nobody would even consider doing that and RIM would instantly own up to it being that. iOS5 was released yesterday, and iPhone 4S is coming tomorrow. Is your Blackberry a company provided handset? If so, its likely to be running through a BES, or not managed by Slough. No i am self employed and the phone is my own.

13-10-2011, 08:50	#102
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	Yay its working only got a fb notifcation from last night and none of my other fb notifications but nevermind twitter updated fine

13-10-2011, 10:08	#103
europeantour Forum Member Join Date: Nov 2008 Posts: 480	Quote: Originally Posted by europeantour You know i find all this a bit odd I have a BB and have had NO issues at all. Still getting everyting my full service. And my friends that have and its not been that many, are now just getting repeat messages or loads through at a time. The thing i keep thinking is the timeing of all this and the lack of info from RIM Industrial sabotage at play here??? They cant be seen to either not know whats been going on, or admit to a security breach as that would seem to be bad. Are there any major launches of other product being planned for the next few weeks???? A bit of bad press at the right time can do wonders........ mmmm All looks to be ok this morning now. Mind you some of the histeria from people not having access for a day has been pathetic. Still think this is a bit odd

13-10-2011, 14:58	#104
MonkeyBum Forum Member Join Date: Feb 2008 Posts: 1,398	mine was working this morning and now has stopped again. Ffs. This is the 4th day. Is there anyone else still encountering problems?

13-10-2011, 15:16	#105
PencilBreath Forum Member Join Date: Dec 2010 Location: Here. Posts: 3,345	BBM seems to be working, but no emails yet. I can send but I do not appear to be recieving them. I would imagine they have a massive backlog & it will take time for them to all be sent. Not a good week for RIM. If they do go bust, I hope someone else buys the brand & continues making blackberries. I really like mine.

13-10-2011, 16:26	#106
oh vienna Forum Member Join Date: Aug 2011 Location: Kent Posts: 1,171	Mine appears to be back as of this morning but I haven't checked it in a while so it could be down again if this thread is anything to go by. They need to pull their finger out now, considering how expensive this service is.

13-10-2011, 16:27	#107
jarryhack Forum Member Join Date: Jun 2009 Location: NE Posts: 4,698	Mine has played up since Monday but today seems fine, I didn't lose any sleep over it mind, some people on my Facebook thought their world had ended!

13-10-2011, 19:51	#108
Eils84 Forum Member Join Date: Oct 2011 Posts: 1	All my whatsapp messages have disappeared and now it takes ages to deliver messages, is anyone else having this problem? Not sure if it's linked to the service going down or if it's a problem with whatsapp itself?

14-10-2011, 10:22	#109
Glawster2002 Forum Member Join Date: Nov 2003 Location: Nailsworth, Gloucestershire Posts: 10,404	Quote: Originally Posted by Colin_London It does seem archaic - unless you are a corporate that is buying a service from RIM to manage corporate email then where is the benefit over just using the Mobile operators Internet gateway like any other mobile phone manufacture? The reason, as any rioter will tell you, is because applications like BBM are 100% secure and cannot be intercepted and read by the likes of the police. Hence the reason they are so popular with businesses. Quote: Originally Posted by europeantour You know i find all this a bit odd I have a BB and have had NO issues at all. Still getting everyting my full service. And my friends that have and its not been that many, are now just getting repeat messages or loads through at a time. The thing i keep thinking is the timeing of all this and the lack of info from RIM Industrial sabotage at play here??? They cant be seen to either not know whats been going on, or admit to a security breach as that would seem to be bad. Are there any major launches of other product being planned for the next few weeks???? A bit of bad press at the right time can do wonders........ mmmm As someone who has worked in the telecomms industry for more than 20 years now i can tell you no network operator would deliberately sabotage their network for a "bit of publicity"! BlackBerry, like all the other operators, will have Service Level Agreements (SLAs) with all of their major customers, with Liquidated Damages (LD) payable for failing to meet those SLAs. LD payments can run in to millions of pounds, or dollars, so there are plenty of financial incentives to keep the network running, trust me! The reality is, though, systems fail. It's a fact of any network operators life, all the operator can do is try to minimise the impact of such failures.

14-10-2011, 10:56	#110
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by Glawster2002 The reason, as any rioter will tell you, is because applications like BBM are 100% secure and cannot be intercepted and read by the likes of the police. Hence the reason they are so popular with businesses. Most countries have now insisted on having Blackberry servers in the country decrypting the data for the security services. After the Mumbai attacks in India where they used Blackberry India has this, the UK has this and many other countries.

14-10-2011, 11:19	#111
Glawster2002 Forum Member Join Date: Nov 2003 Location: Nailsworth, Gloucestershire Posts: 10,404	Quote: Originally Posted by Thine Wonk Most countries have now insisted on having Blackberry servers in the country decrypting the data for the security services. After the Mumbai attacks in India where they used Blackberry India has this, the UK has this and many other countries. That is true, however it isn't something that would be done on every message sent. Only at specific times or targeted at specific individuals or groups. However for the "average" user it is still very secure.

14-10-2011, 12:16	#112
eugenespeed Forum Member Join Date: May 2004 Location: HEED ARMY!!!!! Posts: 32,084	Sitting next to lady last night who's BB kick started working again. We counted 53 messages consecutively!

14-10-2011, 21:04	#113
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	Quote: Originally Posted by eugenespeed Sitting next to lady last night who's BB kick started working again. We counted 53 messages consecutively! bet that was fun i got 49 at once

14-10-2011, 21:38	#114
lionsof66 Forum Member Join Date: Jun 2006 Location: UK Posts: 3,917	Mine's still not recieved anything.

16-10-2011, 12:50	#115
tvqueen1905 Forum Member Join Date: Mar 2007 Location: Newcastle Upon Tyne Posts: 53,213	Quote: Originally Posted by lionsof66 Mine's still not recieved anything. tried a battery pull

16-10-2011, 13:04	#116
QTC13 Forum Member Join Date: Aug 2010 Posts: 3,282	Quote: Originally Posted by eugenespeed Sitting next to lady last night who's BB kick started working again. We counted 53 messages consecutively! Bet that was fun! 1...2...3...4...5.. Oh wait look, it tells you on the screen how many messages there are

16-10-2011, 19:18	#117
eugenespeed Forum Member Join Date: May 2004 Location: HEED ARMY!!!!! Posts: 32,084	Quote: Originally Posted by QTC13 Bet that was fun! 1...2...3...4...5.. Oh wait look, it tells you on the screen how many messages there are Not when the phone is being hammered with 53 messages it doesn't.

17-10-2011, 13:56	#118
PencilBreath Forum Member Join Date: Dec 2010 Location: Here. Posts: 3,345	STILL no email services. Can't even phone 4445 on my phone, it just ends the call before it even rings. Can't use the 0844 o2 customer services number as it's constantly engaged. They must just have one phone line LOL What a joke. Tried resending service books & registering on the bb network, no difference. Getting pissed off with this now. Only reason I wanted a bb was for the email service. Pah.

17-10-2011, 14:51	#119
wilt Forum Member Join Date: Oct 2004 Location: Potterspury Posts: 930	Quote: Originally Posted by PencilBreath STILL no email services. Can't even phone 4445 on my phone, it just ends the call before it even rings. Can't use the 0844 o2 customer services number as it's constantly engaged. They must just have one phone line LOL What a joke. Tried resending service books & registering on the bb network, no difference. Getting pissed off with this now. Only reason I wanted a bb was for the email service. Pah. BIS has been fixed for ages now. Are you sure you're using the correct CS number? I've never known them to be engaged.

17-10-2011, 23:09	#120
ih8mondays Forum Member Join Date: Sep 2006 Posts: 1,114	Quote: Originally Posted by Glawster2002 The reason, as any rioter will tell you, is because applications like BBM are 100% secure and cannot be intercepted and read by the likes of the police. Hence the reason they are so popular with businesses. BBM isn't secure - the same method is used to encrypt every* BBM message, no matter where it is going - and blackberry/the police can monitor them if need be. I believe that BlackBerry Internet Servers (ie consumers) can be monitored with the right authority and BlackBerry Enterprise Servers (businesses) can only be monitored on-site with the co-operation of the business themselves as all the traffic between their BES and the handheld is encrypted and not readable as it passes through the blackberry network. * except for companies that only allow BBM between their staff and change the encryption keys for BBM.

19-10-2011, 13:51	#121
PencilBreath Forum Member Join Date: Dec 2010 Location: Here. Posts: 3,345	Quote: Originally Posted by wilt BIS has been fixed for ages now. Are you sure you're using the correct CS number? I've never known them to be engaged. Well I went to the o2 site & clicked "Contact Us" & tried using the number provided on my land line. Doen't matter now as I did the resend service books properly & now my little red light is happily flashing again lol Wasn't for business or anything, it was so I could start getting youtube new video notifications emails from channels I subscribe to lol

DS Forums

Blackberry internet advice- urgent