Hi,
I lost my contract phone, and when I called CS they told me either they can send me a SIM out for £11 or I could call into a store and pick one up there for the same price. They said this was to cover their “administration” costs.
I spoke to a couple of friends who said just buy a PAYG SIM and ask them to transfer your number onto that SIM card.
I did this and phoned CS back last night. They said this was not possible “due to data protection”.
I know it is my fault that the SIM was lost but surely it doesn’t cost £11 for a new one.
Anyone who has any knowledge of this your advice would be greatly appreciated.
I lost my contract phone, and when I called CS they told me either they can send me a SIM out for £11 or I could call into a store and pick one up there for the same price. They said this was to cover their “administration” costs.
I spoke to a couple of friends who said just buy a PAYG SIM and ask them to transfer your number onto that SIM card.
I did this and phoned CS back last night. They said this was not possible “due to data protection”.
I know it is my fault that the SIM was lost but surely it doesn’t cost £11 for a new one.
Anyone who has any knowledge of this your advice would be greatly appreciated.