Lovefilm - It really is appalling in my opinion.

PorkchopExpress · 16-10-2011, 22:57

I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream.

I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad.

I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does.

Lovefilm emailed me today about some amazing "new" additions to their library. These were:

Armageddon (13 years old)
Flashbacks (Never heard of it)
RED (I saw it about 6 months ago on Virgin Film on Demand)
The Ghost (It's been out on DVD for over a year and is about £4 in Tesco)
Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco)

I just don't see what LoveFilm are offering. It's a shambles.

Darthchaffinch · 16-10-2011, 23:23

Quote:

Originally Posted by PorkchopExpress

I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream.

I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad.

I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does.

Lovefilm emailed me today about some amazing "new" additions to their library. These were:

Armageddon (13 years old)
Flashbacks (Never heard of it)
RED (I saw it about 6 months ago on Virgin Film on Demand)
The Ghost (It's been out on DVD for over a year and is about £4 in Tesco)
Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco)

I just don't see what LoveFilm are offering. It's a shambles.

you can't be bothered to post a disc every week or so?!?

Well I could and couldn't fault them. I've just left them as leaving the country and had zero hassle.

PorkchopExpress · 16-10-2011, 23:36

Quote:

Originally Posted by Darthchaffinch

you can't be bothered to post a disc every week or so?!?

Well I could and couldn't fault them. I've just left them as leaving the country and had zero hassle.

That's right.

Peter the Great · 17-10-2011, 04:29

Quote:

Originally Posted by PorkchopExpress

I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream.

I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad.

I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does.

Lovefilm emailed me today about some amazing "new" additions to their library. These were:

Armageddon (13 years old)
Flashbacks (Never heard of it)
RED (I saw it about 6 months ago on Virgin Film on Demand)
The Ghost (It's been out on DVD for over a year and is about £4 in Tesco)
Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco)

I just don't see what LoveFilm are offering. It's a shambles.

Sorry i think lovefilm is great. It's a lot better than the alternatives. Lovefilm is still mainly a disc rental service. If you can't be bothered to put discs in the post then that is your problem. As for the streaming service. I have found some hidden gems since joining but if you want to complain about the limited choice of streaming titles with in the package blame the film companies not Lovefilm.

PorkchopExpress · 17-10-2011, 09:54

No thanks, I choose to blame Lovefilm. The streaming service is appalling.

stud u like · 17-10-2011, 09:58

I got rid of Lovefilm. They were a waste of money.

naeskydish · 17-10-2011, 13:19

Lovefilm is great. No complaints.

Post back DVD or Blueray and I normally receive the new disc within 2-3 days, Far better value than Sky movies. The online selection I have with my package is not great, but from a selection of over 5,000 films online there is usually something that I'l like. However I'm more interested in the vast disc choice.

-GONZO- · 17-10-2011, 14:18

Lovefilm maybe ok for getting actual discs through the post, but yes I agree their online streaming content is rubbish compared to others.

Darthchaffinch · 17-10-2011, 23:19

Quote:

Originally Posted by PorkchopExpress

That's right.

good grief.

airfix · 18-10-2011, 01:49

They were fine until Amazon got in on the act!

dramadude8781 · 18-10-2011, 07:02

I cannot fault LoveFilm in any way. I don't use streaming as I prefer to have the actual disc and watch it on my TV rather than computer. I am making full use of the range of tv series available which cost a small fortune if I was to buy the DVD boxset. Nobody is too far away from a post box to complain about the hassle of posting. Its no hassle at all. By most people's standards, I am a lazy person, but not too lazy to go down to a post box every week. There's usually one in (or very close to) supermarkets, so when I do my weekly shop, I can do my weekly DVD posting.

LoveFilm (IMO) offer a superb service and I am delighted with the service I have received over the past 12 months.

chinchin · 18-10-2011, 07:04

These people are master spammers of my email accounts. I wouldn't touch them with a bargepole. Also heard bad reports about them on the TV.

Peter the Great · 18-10-2011, 15:42

Quote:

Originally Posted by PorkchopExpress

No thanks, I choose to blame Lovefilm. The streaming service is appalling.

Which proves your ignorance. So Lovefilm can make any film available for streaming without the consent of the film distributors? No they can't! They are the ones preventing the online streaming from having the same sort of selection has what is available on blu ray and DVD.

Time_tells · 18-10-2011, 20:43

Quote:

Originally Posted by PorkchopExpress

I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream.

I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad.

I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does.

Lovefilm emailed me today about some amazing "new" additions to their library. These were:

Armageddon (13 years old)
Flashbacks (Never heard of it)
RED (I saw it about 6 months ago on Virgin Film on Demand)
The Ghost (It's been out on DVD for over a year and is about £4 in Tesco)
Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco)

I just don't see what LoveFilm are offering. It's a shambles.

I have to agree, I primarily got the service for the streaming service, and found the selection was appalling. I then tried cancelling with them, this led to another set of problems.

I phoned them up, and they told me that they couldn't cancel it then, and I would need to phone back a couple of days before the end of the monthly subscription. I tried arguing with them and they was adamant so gave up after another 20 minute conversation. I phoned back, closer to the date and I was able to cancel it.

In the next week I received 3 phone calls from them, asking me why I cancelled it, I explained that the streaming service selection was poor, and at this point it wasn't worth the money for it. I have now received a couple of emails a week, with 'special' offers, and a couple of letters in the post, its frustrating.

Having experienced the Netflix streaming in Canada, which has a large selection of films, and the streaming is quicker, and smoother, and its not to do with my connection, in fact my connection in canada is slower then what I have here. I am looking forward to Netflix getting over here, but looks like I will be back in Canada before that happens.

The mail order service has worked efficiently for me, but tbh when I may keep a game for 4 weeks, it means I could of actually bought that game for that amount, so have an agreement with the wife now, that I buy a new game each month.

stuartjk · 18-10-2011, 22:01

Quote:

Originally Posted by dramadude8781

I cannot fault LoveFilm in any way. I don't use streaming as I prefer to have the actual disc and watch it on my TV rather than computer. I am making full use of the range of tv series available which cost a small fortune if I was to buy the DVD boxset. Nobody is too far away from a post box to complain about the hassle of posting. Its no hassle at all. By most people's standards, I am a lazy person, but not too lazy to go down to a post box every week. There's usually one in (or very close to) supermarkets, so when I do my weekly shop, I can do my weekly DVD posting.

LoveFilm (IMO) offer a superb service and I am delighted with the service I have received over the past 12 months.

I have to agree with you, a really good service. Just wish they would sort out that problem with Universal studios.

Supercell · 18-10-2011, 22:14

I have used Lovefilm for years now. I am quite happy with the posting bit and the films I get through. I do stream when I have no discs at home but I do not want to pay more than the £13 so I only watch the free ones.

This is the bit that I kind of agree with with the OP, a lot of decent films are there to rent but you have to pay an extra £2 or £3 per film, like iTunes I suppose. I just don't want to have to pay extra to watch the more recent films on streaming.

Now they are getting better with the streaming maybe they need to reassess the packages available? Some kind of streaming package or maybe letting you have 3 or 4 of the top films on streaming every month with your normal package for a few quid extra? Or some kind of nominal membership fee and then you pay for the streaming films as you watch them, and drop the DVDs- I might be interested in something like that.

PorkchopExpress · 18-10-2011, 22:51

Quote:

Originally Posted by Peter the Great

Which proves your ignorance. So Lovefilm can make any film available for streaming without the consent of the film distributors? No they can't! They are the ones preventing the online streaming from having the same sort of selection has what is available on blu ray and DVD.

Armageddon is 13 years old. Lovefilm charges £9.99 per month. This thread is in the online entertainment forum and I'm talking about the online element of the Lovefilm service. I have no interest in receiving discs in the post and posting them back.

The range on offer on Lovefilm's online service is absolutely terrible. For £9.99 a month it's really bad.

Peter the Great · 19-10-2011, 01:56

Quote:

Originally Posted by PorkchopExpress

Armageddon is 13 years old. Lovefilm charges £9.99 per month. This thread is in the online entertainment forum and I'm talking about the online element of the Lovefilm service. I have no interest in receiving discs in the post and posting them back.

The range on offer on Lovefilm's online service is absolutely terrible. For £9.99 a month it's really bad.

And it has already been explained that Lovefilm is still primarily a DVD and Blu ray rental service. The online streaming service is an extra service added on. Please tell me of a legal film streaming service that allows you to stream as much as you like for £9.99 per month which offers latest releases? Sites like Blinkbox are all pay per view and the reason for that is because the film distributors demand that. Lovefilm does also have some latest releases for streaming but cost extra for the same reason.

PorkchopExpress · 19-10-2011, 22:50

I'm not saying that someone else does it better, just that what they are doing is crap. The streaming service is a large part of Lovefilm's offering and they are trying to grow it.

It has already been explained that this is the online entertainment forum and that this is the aspect of Lovefilm's service that I am talking about. I'm not interested in renting discs or talking about renting discs.

I just don't see much value in Lovefilm's online offering. I think it's woeful.

Peter the Great · 19-10-2011, 23:33

Quote:

Originally Posted by PorkchopExpress

I'm not saying that someone else does it better, just that what they are doing is crap. The streaming service is a large part of Lovefilm's offering and they are trying to grow it.

It has already been explained that this is the online entertainment forum and that this is the aspect of Lovefilm's service that I am talking about. I'm not interested in renting discs or talking about renting discs.

I just don't see much value in Lovefilm's online offering. I think it's woeful.

Then Lovefilm obviously isn't for you. For me the picture is always superior on Blu ray and DVD so i often prefer watching films this way. Until online viewing offers full HD or even decent DVD SD quality i will only want the online stuff for the odd film. Also until the film industry starts making it easier for legal sites to offer good value online film services the illegal sites will continue to flourish.

noise747 · 24-10-2011, 21:51

Lovefilm online streaming is pretty limited to be honest, not that it bothers me as my package don't include it normally.

I tried it once when they gave me a trial. I prefer getting DVDs or Blue-ray disks to be honest, the only problem is It takes me too long to watch them, so don't get the value for money should be getting.

but I do like Lovefilm,

MrsWatermelon · 24-10-2011, 23:57

I loved it when I first got it, we were getting 3-4 DVDs per week and streaming on the nights when we didn't have one. I can always find SOMETHING to watch online, if it's not available free then I add it to my list.

It's gone downhill in the past month or so though. Not sure if it's them or Royal Mail but now we are getting 2 discs a week max even though I am sending them back at the same rate I was before.

I e-mailed customer service a while back to get some clarification on holiday pay. Got some generic response that didn't answer my question so e-mailed a further 3 times and none of them actually read my message, just send the same copy&pasted information. I gave up in the end but it really bugged me.

fastest finger · 28-10-2011, 17:13

Lovefilm are terrible in my opinion. I would never use them again.

CELT1987 · 30-10-2011, 13:58

Quote:

Originally Posted by fastest finger

Lovefilm are terrible in my opinion. I would never use them again.

I don't find them that bad, they are good for postal dvd's, their online streaming is limited but I dont use it anyway, prefer dvd's.

Gneiss · 03-11-2011, 00:46

Quote:

Originally Posted by noise747

the only problem is It takes me too long to watch them, so don't get the value for money should be getting.

Yes, we're the same here... I expect they love customers like us!

16-10-2011, 22:57	#1
PorkchopExpress Forum Member Join Date: Aug 2010 Location: North Lanarkshire Posts: 3,210	Lovefilm - It really is appalling in my opinion. I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream. I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad. I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does. Lovefilm emailed me today about some amazing "new" additions to their library. These were: Armageddon (13 years old) Flashbacks (Never heard of it) RED (I saw it about 6 months ago on Virgin Film on Demand) The Ghost (It's been out on DVD for over a year and is about £4 in Tesco) Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco) I just don't see what LoveFilm are offering. It's a shambles.

16-10-2011, 23:23	#2
Darthchaffinch Forum Member Join Date: Dec 2007 Posts: 7,104	Quote: Originally Posted by PorkchopExpress I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream. I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad. I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does. Lovefilm emailed me today about some amazing "new" additions to their library. These were: Armageddon (13 years old) Flashbacks (Never heard of it) RED (I saw it about 6 months ago on Virgin Film on Demand) The Ghost (It's been out on DVD for over a year and is about £4 in Tesco) Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco) I just don't see what LoveFilm are offering. It's a shambles. you can't be bothered to post a disc every week or so?!? Well I could and couldn't fault them. I've just left them as leaving the country and had zero hassle.

16-10-2011, 23:36	#3
PorkchopExpress Forum Member Join Date: Aug 2010 Location: North Lanarkshire Posts: 3,210	Quote: Originally Posted by Darthchaffinch you can't be bothered to post a disc every week or so?!? Well I could and couldn't fault them. I've just left them as leaving the country and had zero hassle. That's right.

17-10-2011, 04:29	#4
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,078	Quote: Originally Posted by PorkchopExpress I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream. I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad. I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does. Lovefilm emailed me today about some amazing "new" additions to their library. These were: Armageddon (13 years old) Flashbacks (Never heard of it) RED (I saw it about 6 months ago on Virgin Film on Demand) The Ghost (It's been out on DVD for over a year and is about £4 in Tesco) Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco) I just don't see what LoveFilm are offering. It's a shambles. Sorry i think lovefilm is great. It's a lot better than the alternatives. Lovefilm is still mainly a disc rental service. If you can't be bothered to put discs in the post then that is your problem. As for the streaming service. I have found some hidden gems since joining but if you want to complain about the limited choice of streaming titles with in the package blame the film companies not Lovefilm.

17-10-2011, 09:54	#5
PorkchopExpress Forum Member Join Date: Aug 2010 Location: North Lanarkshire Posts: 3,210	No thanks, I choose to blame Lovefilm. The streaming service is appalling.

17-10-2011, 09:58	#6
stud u like Forum Member Join Date: Aug 2005 Location: The Sunny Side Of The Street Posts: 40,105	I got rid of Lovefilm. They were a waste of money.

17-10-2011, 13:19	#7
naeskydish Forum Member Join Date: Jul 2011 Posts: 1	Lovefilm is great. No complaints. Post back DVD or Blueray and I normally receive the new disc within 2-3 days, Far better value than Sky movies. The online selection I have with my package is not great, but from a selection of over 5,000 films online there is usually something that I'l like. However I'm more interested in the vast disc choice.

17-10-2011, 14:18	#8
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	Lovefilm maybe ok for getting actual discs through the post, but yes I agree their online streaming content is rubbish compared to others.

17-10-2011, 23:19	#9
Darthchaffinch Forum Member Join Date: Dec 2007 Posts: 7,104	Quote: Originally Posted by PorkchopExpress That's right. good grief.

18-10-2011, 01:49	#10
airfix Forum Member Join Date: Jan 2005 Location: The Kingdom of Nye Posts: 2,915	They were fine until Amazon got in on the act!

18-10-2011, 07:02	#11
dramadude8781 Forum Member Join Date: Aug 2011 Location: Alloa Posts: 152	I cannot fault LoveFilm in any way. I don't use streaming as I prefer to have the actual disc and watch it on my TV rather than computer. I am making full use of the range of tv series available which cost a small fortune if I was to buy the DVD boxset. Nobody is too far away from a post box to complain about the hassle of posting. Its no hassle at all. By most people's standards, I am a lazy person, but not too lazy to go down to a post box every week. There's usually one in (or very close to) supermarkets, so when I do my weekly shop, I can do my weekly DVD posting. LoveFilm (IMO) offer a superb service and I am delighted with the service I have received over the past 12 months.

18-10-2011, 07:04	#12
chinchin Forum Member Join Date: Oct 2003 Location: Great Britain Posts: 32,525	These people are master spammers of my email accounts. I wouldn't touch them with a bargepole. Also heard bad reports about them on the TV.

18-10-2011, 15:42	#13
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,078	Quote: Originally Posted by PorkchopExpress No thanks, I choose to blame Lovefilm. The streaming service is appalling. Which proves your ignorance. So Lovefilm can make any film available for streaming without the consent of the film distributors? No they can't! They are the ones preventing the online streaming from having the same sort of selection has what is available on blu ray and DVD.

18-10-2011, 20:43	#14
Time_tells Forum Member Join Date: Oct 2010 Posts: 11	Quote: Originally Posted by PorkchopExpress I've hardly used it since I signed up because there is so much rubbish and very little in the way of quality available to stream. I signed up specifically for the online service because I can't be bothered with the hassle of posting BluRays, and DVDs. But the online library is just so bad. I've phoned to quit, twice, and both times they've offered me 2 months free to see if it gets better. But it never does. Lovefilm emailed me today about some amazing "new" additions to their library. These were: Armageddon (13 years old) Flashbacks (Never heard of it) RED (I saw it about 6 months ago on Virgin Film on Demand) The Ghost (It's been out on DVD for over a year and is about £4 in Tesco) Twilight Eclipse (Out on DVD for nearly a year about about £6 in Tesco) I just don't see what LoveFilm are offering. It's a shambles. I have to agree, I primarily got the service for the streaming service, and found the selection was appalling. I then tried cancelling with them, this led to another set of problems. I phoned them up, and they told me that they couldn't cancel it then, and I would need to phone back a couple of days before the end of the monthly subscription. I tried arguing with them and they was adamant so gave up after another 20 minute conversation. I phoned back, closer to the date and I was able to cancel it. In the next week I received 3 phone calls from them, asking me why I cancelled it, I explained that the streaming service selection was poor, and at this point it wasn't worth the money for it. I have now received a couple of emails a week, with 'special' offers, and a couple of letters in the post, its frustrating. Having experienced the Netflix streaming in Canada, which has a large selection of films, and the streaming is quicker, and smoother, and its not to do with my connection, in fact my connection in canada is slower then what I have here. I am looking forward to Netflix getting over here, but looks like I will be back in Canada before that happens. The mail order service has worked efficiently for me, but tbh when I may keep a game for 4 weeks, it means I could of actually bought that game for that amount, so have an agreement with the wife now, that I buy a new game each month.

18-10-2011, 22:01	#15
stuartjk Forum Member Join Date: Sep 2011 Location: the 12 colonies Posts: 333	Quote: Originally Posted by dramadude8781 I cannot fault LoveFilm in any way. I don't use streaming as I prefer to have the actual disc and watch it on my TV rather than computer. I am making full use of the range of tv series available which cost a small fortune if I was to buy the DVD boxset. Nobody is too far away from a post box to complain about the hassle of posting. Its no hassle at all. By most people's standards, I am a lazy person, but not too lazy to go down to a post box every week. There's usually one in (or very close to) supermarkets, so when I do my weekly shop, I can do my weekly DVD posting. LoveFilm (IMO) offer a superb service and I am delighted with the service I have received over the past 12 months. I have to agree with you, a really good service. Just wish they would sort out that problem with Universal studios.

18-10-2011, 22:14	#16
Supercell Forum Member Join Date: Nov 2006 Posts: 4,501	I have used Lovefilm for years now. I am quite happy with the posting bit and the films I get through. I do stream when I have no discs at home but I do not want to pay more than the £13 so I only watch the free ones. This is the bit that I kind of agree with with the OP, a lot of decent films are there to rent but you have to pay an extra £2 or £3 per film, like iTunes I suppose. I just don't want to have to pay extra to watch the more recent films on streaming. Now they are getting better with the streaming maybe they need to reassess the packages available? Some kind of streaming package or maybe letting you have 3 or 4 of the top films on streaming every month with your normal package for a few quid extra? Or some kind of nominal membership fee and then you pay for the streaming films as you watch them, and drop the DVDs- I might be interested in something like that.

18-10-2011, 22:51	#17
PorkchopExpress Forum Member Join Date: Aug 2010 Location: North Lanarkshire Posts: 3,210	Quote: Originally Posted by Peter the Great Which proves your ignorance. So Lovefilm can make any film available for streaming without the consent of the film distributors? No they can't! They are the ones preventing the online streaming from having the same sort of selection has what is available on blu ray and DVD. Armageddon is 13 years old. Lovefilm charges £9.99 per month. This thread is in the online entertainment forum and I'm talking about the online element of the Lovefilm service. I have no interest in receiving discs in the post and posting them back. The range on offer on Lovefilm's online service is absolutely terrible. For £9.99 a month it's really bad.

19-10-2011, 01:56	#18
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,078	Quote: Originally Posted by PorkchopExpress Armageddon is 13 years old. Lovefilm charges £9.99 per month. This thread is in the online entertainment forum and I'm talking about the online element of the Lovefilm service. I have no interest in receiving discs in the post and posting them back. The range on offer on Lovefilm's online service is absolutely terrible. For £9.99 a month it's really bad. And it has already been explained that Lovefilm is still primarily a DVD and Blu ray rental service. The online streaming service is an extra service added on. Please tell me of a legal film streaming service that allows you to stream as much as you like for £9.99 per month which offers latest releases? Sites like Blinkbox are all pay per view and the reason for that is because the film distributors demand that. Lovefilm does also have some latest releases for streaming but cost extra for the same reason.

19-10-2011, 22:50	#19
PorkchopExpress Forum Member Join Date: Aug 2010 Location: North Lanarkshire Posts: 3,210	I'm not saying that someone else does it better, just that what they are doing is crap. The streaming service is a large part of Lovefilm's offering and they are trying to grow it. It has already been explained that this is the online entertainment forum and that this is the aspect of Lovefilm's service that I am talking about. I'm not interested in renting discs or talking about renting discs. I just don't see much value in Lovefilm's online offering. I think it's woeful.

19-10-2011, 23:33	#20
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,078	Quote: Originally Posted by PorkchopExpress I'm not saying that someone else does it better, just that what they are doing is crap. The streaming service is a large part of Lovefilm's offering and they are trying to grow it. It has already been explained that this is the online entertainment forum and that this is the aspect of Lovefilm's service that I am talking about. I'm not interested in renting discs or talking about renting discs. I just don't see much value in Lovefilm's online offering. I think it's woeful. Then Lovefilm obviously isn't for you. For me the picture is always superior on Blu ray and DVD so i often prefer watching films this way. Until online viewing offers full HD or even decent DVD SD quality i will only want the online stuff for the odd film. Also until the film industry starts making it easier for legal sites to offer good value online film services the illegal sites will continue to flourish.

24-10-2011, 21:51	#21
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Lovefilm online streaming is pretty limited to be honest, not that it bothers me as my package don't include it normally. I tried it once when they gave me a trial. I prefer getting DVDs or Blue-ray disks to be honest, the only problem is It takes me too long to watch them, so don't get the value for money should be getting. but I do like Lovefilm,

DS Forums

Lovefilm - It really is appalling in my opinion.

24-10-2011, 23:57	#22
MrsWatermelon Forum Member Join Date: Oct 2011 Location: Hertfordshire Posts: 3,099	I loved it when I first got it, we were getting 3-4 DVDs per week and streaming on the nights when we didn't have one. I can always find SOMETHING to watch online, if it's not available free then I add it to my list. It's gone downhill in the past month or so though. Not sure if it's them or Royal Mail but now we are getting 2 discs a week max even though I am sending them back at the same rate I was before. I e-mailed customer service a while back to get some clarification on holiday pay. Got some generic response that didn't answer my question so e-mailed a further 3 times and none of them actually read my message, just send the same copy&pasted information. I gave up in the end but it really bugged me.

28-10-2011, 17:13	#23
fastest finger Forum Member Join Date: Aug 2003 Location: Heart of England. Posts: 8,633	Lovefilm are terrible in my opinion. I would never use them again.

30-10-2011, 13:58	#24
CELT1987 Forum Member Join Date: Oct 2006 Location: Scotland Posts: 10,272	Quote: Originally Posted by fastest finger Lovefilm are terrible in my opinion. I would never use them again. I don't find them that bad, they are good for postal dvd's, their online streaming is limited but I dont use it anyway, prefer dvd's.

03-11-2011, 00:46	#25
Gneiss Forum Member Join Date: May 2006 Location: Cambridgeshire Posts: 14,046	Quote: Originally Posted by noise747 the only problem is It takes me too long to watch them, so don't get the value for money should be getting. Yes, we're the same here... I expect they love customers like us!